Topic: Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 77. (Read 96804 times)

In the UK, which is relevant for Alpha customers and may be relevant to BA if the attorneys determine that  the UK is proper venue, which is being investigated now.

http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

Your right to cancel  Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

If your order consists of multiple goods, the 14 days runs form when you get the last of the batch.
This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.
Your right to a refund  You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.
A deduction can be made if the value of the goods has been reduced as a result of the you handling the goods more than was necessary.
The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop.

Refunding the cost of delivery  The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, it only has to refund the basic cost.

My only consolation is that they wasted their time going through and deleting my posts.  Everyone had already read it anyway, and its not like future customers will read back that far, so really I could care less if its deleted, just makes me happy I can waste their time like they did mine.

Yep got my account banned and most of my posts on here deleted.  I will not be deterred though.  Gotta keep sticking it to them.

must have told the truth or something.

He's right.

Although there are some differences in UK law they cannot do that.  And as we've said a zillion times here anything that conflicts with existing law in anyone's contract is void.

anyhow:  http://sogahub.tradingstandards.gov.uk/Explained


I also see a lot of people saying pre-orders must die, pre-orders must die!

and they should.  for that to happen the simplest methodology is to make these people adhere to the law.  File compaints.  File lawsuits singly or as groups.  These companies are breaking the law left and right and people let them get away with it.  As long as that continues, pre-orders will continue as they are, these companies will continue to fail to meet their promises and people will continue getting screwed by these people that are by all evidence operating outside the law.

Know your rights and make them uphold them.   It's a 30 second google search for shit's sake.  

Not if you're a Batch 2, X1 customer with a lucky re-seller, you win a brick!

No brick for you unlucky direct Batch 1 X1 customer!

There is no way they will provide any more compensation.  They obviously have more time as they are deleting posts now and banning people from their website, yet they still can't ship squat.  So yet another fail by this company.  People are being too compliant with what they are getting, why would they give anything else?  They can continue to run it all in their datacenter and make tons of money off of everyone who paid for that equipment.

I must have missed this?  I don't think anyone said they were working on any size smaller chip?  but I wouldn't expect any difference to this release. They have seriously messed up 2 releases out of 2, there is no reason to believe the third would be different. They just all around fail.

Ok guys...
A. I'm an idiot (as is evidenced by my buying an x3)
B. I'm not comfortable swapping for chips as I wouldn't have a clue where to build/buy/etc.. to make working miners and I'm pretty sure I'd screw that up somehow too (get stuck with them or something)

So,.. because of that AND because I'm a total glutton for punishment, I'm going to wait for the x3.
Is anyone swapping for chips that has a power supply they want to get rid of?
I'd like to buy one and help someone out BEFORE buying one from BA if possible.

Preferably at a discount,.. if so let me know, If the price is right I'll just paypal you for the unit and shipping.

next thing you know they will ::gasp:: start deleting posts too!

here's an idea, instead of screwing the pooch to the point where you have to flail like lunatics to control the message stop stuffing it to your customers as if they signed up to get screwed like the only hooker left in Bangkok.

get your product out to the people that still want it, if there are any.  keep your promise on price matching.  you made it.  keep it.  

refund the money of the people that have asked for it.  stop jerking around and making excuses.

if the customers are happy, you'll prosper.  this is simple shit.  cliche as hell, but also straight up truth.  and you won't have to waste time playing wack-a-mole on here or on your forum trying to stifle people that are not going to shut up anyhow.  do your job, do right by your customers, and you won't have to waste all of this time chasing your ass.

I mean, like blocking my account would get me to quit, how easy is it to create new accounts?  I mean seriously David, your company has pissed off too many people and blocking accounts cannot save you now.  Good luck selling any more of your overpriced equipment when S3's will start shipping quicker than your X-3.

They have not been just taking an advantage out of customers but simply deceitfully exploting customers.



Yup, he is right. Dude is Romanian, living in Reading in UK and invested in company in Virgin Islands.

Almost 2 months later and they still have not given any reply regarding my refund for X3 and have not given any updates regarding refunds...

hi bobsag

can you confirm me i'm out of the GB order of Hex4 boards

thanks

Well it looks like David is back on the ecointalk forum, and he has banned my account. Only pissing me off more and continuing my pledge to make sure that these scamming lying pieces of shit do not get another single dollar.  Oh and another lie from BA, as they said they don't mind people expressing their anger or views, as long as threats against BA's staff are left out.  Apparently that is one more thing they lied about.

You guys are seriously the scum of the earth.  I hope everything you own goes up in flames, and David, your just as big a piece of shit as everyone else in BA is.  If anyone thinks for a second he is on their side, remember he works for them, and doesn't hurt him in the slightest to tell you to wait longer as he already has his order (paper weight).

I'd say the major lesson learned here is that's if you're going to do business in China make sure it's actually run by a chinaman and not some eastern europeans running a British front company out of the Virgin Islands.

Now shipping X1s?

It is interesting that they are still trying to control information by deleting posts.

this thread, after a good scrubbing of many posts that tell another story, is just one big happy family, and BA treats it's customers just like this quote from this article

http://bitcoinexaminer.org/alex-berk-black-arrow-as-soon-as-14nm-is-available-well-release-a-new-asic-that-will-outperform-any-other-14nm-designs/

"We understand that the relation between a vendor and customers has to be win-win. We are trying to address this by guaranteeing our customers that we’ll do everything we can to protect their investment. We will do this through offering the best technology available, aggressive pricing, limiting the number of ASICs that we put on the market in order to give everybody a fair chance of recovering their investment and earn money."

when you look at that ^^^ through the lens of the reality of the last few months I think it's nothing short of hysterical.


or this little tidbit:

"We don’t aim to make any profit from the first batch of ASICs and our sole target is to cover the manufacturing costs. We funded more than 70 percent of the project ourselves. We can obtain the remaining 30 percent from various investors, but their conditions increase the price of our products. We wish to give our customers the opportunity to benefit of low prices while helping us complete this project."




so if all of this is investment money, where is people's money Black Arrow and why are you not issuing refunds and why are you dumping a ton of ASICS into the market in direct contrast to these comments?  This will directly hurt your customers that take delivery of your now overpriced miners, which you obviously know, as you've already commented on not doing this in order to 'give everybody a fair chance'?

my, oh my, once you start peeling the onion......

This is likely because that Shenzhen agency is suitable to handle those complaints.

The former links for Hong Kong may or may not be, which explains why they did not delete the post linking to the Hong Kong office either here or on their forum, when it was posted by someone else there.  They are quite happy apparently to let people run in circles.  Unfortunately for them that only goes so far if people follow up instead of simply thinking it is impossible or that China does not have these sorts of agencies.  None of that is the case, I assure.  That Hong Kong office has been responsive, as have been other agencies and most of attorneys I and others have spoken to, to clarify this.

They wrote: "Under the "one country, two systems" arrangement, Hong Kong Special Administrative Region has a separate government and a different political system. Therefore, we are not in a position to handle complaints against a trader in Mainland China...if your complaint is against a Hong Kong registered company, please provide the payment record, bank confirmation and other supporting documents..."

We know from the annual report that they are indeed registered in Hong Kong, so I will be sending that report located here:

http://www.kiwi.nz/blackarrow/PS300015776549_01.pdf

along with the documents they have requested, back to the Hong Kong office

https://www.consumer.org.hk/cc-complaint/index.php?lang=en

, as well as filing a report in Shenzhen and with another agency I have been given the information for.

See the thread on complaints for information on where to file complaints in Shenzhen and further informaton. 

I hope your not referring to my post as making you feel like a newb as that was not my intent.  You just came in asking a lot of questions and I was advising that you make sure you do ample research or your large investment could be ruined very quickly. Oh course a heatsink will disperse better, I just assumed you would be springing to buy good oil, as you are talking about dispersing quite s bit of heat.  I agree with the other poster that you need to do the math and find out how much room you have, and then work back from there.  Lower quality oil over a larger space is fine, but denser spaces would require you to open your wallet again, so figuring out your situation and what you have to work with is key.

Also think about your options.  The heat still has to be expunged at some point.  If you just have the oil pulling the heat away and dispersing it into the air, you may be better off air cooling anyway, but if you have a system with a big radiator off somewhere else, then that could be a viable solution, again, its about what you have available.