In the end.. when it comes to compensation. I just hope they remember who of us ordered directly from them and not through a reseller. aka. Who they are making their $ on.
this is a general response to people still thinking that possibly they will make a decision to rectify this, as I've seen a lot of this here and on their forum, so I'm not responding directly to mazedk or calling him out. the last thing I want to be infighting with other customers. We know who the enemy is at this point, so it makes more sense, I think, to operate in a concerted fashion against them as a group than to piss at one another.
Anyhow, to this point they've strung people along on false promises and have failed to deliver, attempting to hide behind a ToS that does not seemingly comply with the law. This makes perfect sense, as that law apparently gives people the right to refunds if they ask for them, so they had to throw bones out there to keep the pot from boiling over. That they have now retracted some of the primary elements of those things is very telling in terms of their lack of any sort of sense of fair dealings, as well as the fact that they are now in breach of yet another promise they made to their customers.
they have not, at any point that I have seen, taken a concrete action that would benefit anyone but themselves. they are not going to start now.
the only means I can see of getting any sort of equitable treatment is through legal channels. file complaints with state agencies in China, Hong Hong and the US. get a legal action moving that will drag them into court.
if anyone thinks they are going to make this right without being forced to they have not been paying attention to what has transpired here.
