I have just tried to withdraw some btc from my account but it isn't working. It just keeps coming up with errors and I emailed Sam at SafeDice admin email only to suggest to try again and he put more coins in hot wallet.
but still not resolved. I transferred 3BTC to start off with initially and I waited for 22 confirmations before trying to move another 7BTC but it failed.
Can anyone clarify why I am not able to withdraw the BTC?! Thanks in advance.
I am not sure why you are experiencing withdrawal issues. Possible 2FA errors? Because someone just deposited a large amount of coins that was invested. Which goes into the hot wallet I assume. You can see from https://dicesites.com/safedice that there should be 43 btc in the hotwallet (bankroll - cold storage wallet).
Sure, but I did it succesfully the first time around. Then tried to move the rest over after 2hrs.
This message keeps coming up "Something went wrong, please try again or contact us via email in the FAQ section."
Tried to use a different walllet or different numbers. Nothing works. Couldnt be a 2FA authentication as I'm able to log in fine using the 2FA and I'm not using 2FA for withdrawals.