Topic: SandboxCasino.io サンドボックス It's Simple: Fun and Fair. - page 3. (Read 3479 times)

Hello, let us share the light on this issue with the player/players in question.

The player has been flagged by our system for a suspicious transaction linking him to a previously banned user for game exploitation. However when investigated manually by our agent, he found it to be a mixer transaction. Which didn’t alarm the agent in any way and he lifted the block and submitted for payment, which was paid in full and more to the client respecting the delayed payment and issuing bitcoin payment at a rate of initial request even when bitcoin has fallen.

Within the next 24 hours the system flags the account yet again, now this time management assigned a different agent to help with the investigation. At this exact time client goes on a streak of wins on a single game and hitting jackpots after jackpots. So we in tandem submit his wins for investigation directly with the game provider to inspect these oddly suspicious wins.

As our own investigation proceeds and we manually review all of the deposits made, we find the client to be linked to several users which were previously banned and some even recently active, for game exploitation and duplicates.

We have warned this group over and over to stop attempting to scam the casino and have issued numerous bans yet they seem to never stop. Which is why we inquired on a KYC submission to have a profile for future issues related to these exploiters.

Here's a few examples of the transaction origins:

3JjPf13Rd8g6WAyvg8yiPnrsdjJt1NP4FC
bc1qqxf98drymkq5awwtt685l6463tmtumlrvqfxv2
335umQ4egqMjDo6wSXYwQZYPntZzMveNTJ
bc1qqxf98drymkq5awwtt685l6463tmtumlrvqfxv2


As always we encourage fair play and transparency but we do not tolerate and we hope this message comes across once and for all.

this even gets to be something that hurts a lot, casinos ask for KYC when someone wins a lot of money and wants to withdraw the money, but casinos don't ask for KYC before people make deposits or when people lose a lot of money. so this KYC that they only ask for when someone makes a lot of money, it seems to me that it's not a good thing to do that. they should only ask for KYC in cases where they have doubts about the ownership of the account, something like they suspect someone who has many accounts, in which case it makes sense to ask the person being suspected to do KYC

Since you have encountered this type of problem in this casino, it is important to inform other players that they should be careful before joining this casino. If you have proof, post it and it will help everyone to understand what is really happening. Because you are saying here as a side, the casino team has not given any kind of reply yet so it is not clear who is wrong. If they have deleted your comment, it must be suspicious. Therefore, since their activities are suspicious, it is important to gather evidence against them.

Do you make any screenshot? Even without screenshot, you should have evidence for your case, in your account on SandboxCasino.io.

Do you make any scam accusation topic against SandboxCasino.io, in Scam accusation board?

• Scam accusation board
• If you have yet, you should create one and leave a link to that topic, in this one. SandboxCasino.io team must join and resolve this case, if they want to prove they are legit

My questions and guide above don't mean I support your case. It's just tutorial for you to resolve this case. You can win or lose it.

Oh really? That's scary then. What if someone doesn't want to do a kyc? In my case I don't use banks so if a bank statement is being ask on this casino then it's game over for me. My big winnings will be stuck. This will now discourage gamblers to place a big bet.

If a gambling site doesn't want this to happen or if they don't want their sales to go down because of it then they should be transparent and say anything that a gambler must need to know. We do all like surprises but not this kind of surprise. The casino won't be concerned of course if the player loses a big amount of money but they will be happy in fact because it means they also earn big.

There are several cases I've seen on this forum so don't focus on the multiplier but focus on the total win
A few months ago there was a casino experiencing the same problem when someone hit a big win in the game from Wazdan provider
After being investigated there is indeed suspicious activity the player seems to know when he is going to hit the jackpot so he increases the stakes
Unfortunately the game provider did not provide clarification for fear of having a bad reputation if it was proven that there was a bug

What I don't understand is why they asked the provider to conduct an investigate and analyse your gameplay! It's not like you hit the jackpot multiple times consecutively. Although you won a huge sum of money (more than $100k) the multiplier for that roll was only ~320x, which is very common.
If they don't have enough money or don't want to pay big wins, then they should set a limit for how much a player can wager.

Yes you are right, several times I heard unfamiliar providers sometimes have bugs this flaw is usually used by some users to take advantage
Another thing I noticed is that those who get into trouble are always newbie accounts as if they knew that casino made the main thread on this forum
For the moment we can't accuse which side is to blame at least until there is a response from SandboxCasino.

Every casino states that KYC is not compulsory but when you win big, then suddenly your KYC becomes mandatory. This is more true for casino which are relatively new.
Asking for a bank statement is ridiculous, these are just delaying tactics or excuses not to pay the amount. Think for a moment, if he would have lost $100,000 (instead of winning) while playing, would the casino be concerned about where these coins are coming to them 

The images are a bit blurred and not clear but there is really no need for them as your wagers are still visible on the high rollers tab which proves your story.
But unlike other online casinos, sandbox casino.io stated multiple times publicly that they "have no kyc policy". It turned out that all those claims were pure bs!
Even if we forget about this, why do they need the bank statement for, is this really needed? What if he got his coins from somewhere else?

That's what I said before the total win can be verified still appears on the high roll list even though SammyGambler hit it 3 days ago
When he has sent KYC he just waits for the verification process from the provider if no indication of fraud is found the withdrawal must be processed
It's just that verification like this takes time they have to analyze game patterns and other activities.

So what is the status quo? Where do you stand on the case? Some more info will be useful. I am not asking to shit post but rather to bring this up since I have had numerous chats in the past with the person running that operation.

I think he successfully withdraw 5000$ in one go last time so he was confident that he would be able to withdraw the same from sandbox casino. However this time the amount was too high (around $127,000USD) and even if he placed small withdrawals, i think the site would have stopped his withdraw asking for KYC and other stuff.

The winnings will not be listed in the sandboxcasino if he uses the demo balance bro, and the demo button is disabled, if you have doubts about his claim you can check the high rollers section and you will find the same name for the bet amount and the winning amount.
Hopefully this can be resolved soon and KYC is almost impossible to avoid at a licensed casino, especially if you get a big win and want to withdraw a large amount and moreover if casino seen something suspicious.

Ops i believed your story. You have deposited $4700 in a new gambling site. cooooool mate   Your Deposit history should have been shown

Wow what a luck Buddy. $4700 to $127,000 i really  believed you.  Your bet history should have been shown.  Then it would be more believable he he

I believed everything you said.  But after looking at your screenshot, I am sure that your balance is demo balance  

If the casino is growing, new players are joining and they have the budget, then starting a signature campaign here is a big advantage for the casino. I don't have the exact numbers of how much revenue gambling casino generate from only the signature campaign marketing but since there are so many gambling sites offering campaigns, shows this is a profitable investment.
If they don't have budget, that's separate thing and of course it is not necessary to run the campaigns to grow the casino.

It is not a big problem if they didn’t Run signature campaign. Signature campaign just shelling project and also shelling ANN thread. If they want proper advertising on their gambling site. Then they should run a signature campaign. It totally depends on them.

this is really a big win!!!

Withdrawal problems usually occur because (1) the gambling site (sandboxcasino) keeps their funds (2) they require KYC for large withdrawals (3) they suspect the account of those who make large withdrawals.

in the future, you may be able to withdraw slowly (starting from $5k++/day), and usually, no problems will occur (WD).

I can see your winnings on the bet list ''High Rollers'' is it a buy feature or a regular spin? I also see your total wager is 75k USD
Regarding KYC , actually all online casinos that use a license can apply KYC and  sandboxcasino has listed it in the Terms and Conditions
It's just that KYC is not implemented in the beginning but when they suspect something.

People do really make out or say up some words about having no updates nor announcements with the development nor the team doesnt able to answer out any queries and as a business then its really

a bad gesture or behavior on having this.It might not really be our problem but on the time  that you do really make out your website announcement then you should have at least be aware
and attentive for any possible questions to be raised.

NFT giveaway? or solely based  type NFT but it since it do redirect on opensea then its clear that it isnt still available yet nor been fixed.