Topic: ✨ Shuffle.com | The next generation of crypto casinos | Sports, Casino + token - page 6. (Read 20955 times)

How is everyone doing with the 5 days VIP reload (hourly claim)? The reload period is going to end within next 8 hours, we still have the opportunity to claim it for 7 more times. Anyway, I have managed to make a decent amount from my small reload amount. I had accumulated around $2.83 from 17 reload claim. Luckily, I turned it to $140+ by playing some in-house games and I have made a withdrawal successfully today .

either you need to expand the staff or I don't know. automate the process I've been waiting for 4 days. nowhere else has it been checked for so long

It's not about what's "enough". It's about if the admins have already seen the issue or if they're currently under the process of fixing the issue. Because the people that should be handling your issue might be handling another issue? You need to be a little patient, Shuffle is a growing company with a small team of builders.

Mere delays in fixing concerns/issues don't make the casino deserving to be called a "scam".

ok, I'll wait. thank you everyone for your support

We understand its long especially if you are so worried about your funds. But try to give more time for them to resolve your issue. I guess the investigation on your case is not done yet that's why your issue still exist. So maybe best to extend your patience a little bit more since I think for now this is what you can do. As long as the support is answering you I guess the situation still fine.

People in this thread understand that you are frustrated about the situation happen and its normal reaction for people got affected on certain issues with their account. So reminding them about this issue so that their support will also do follow up to their technical team to pay attention on your case.

I understand, but it's day four of my wait. Wasn't that enough? Or is the site like that? I just can't believe it. It's the 21st century and we're still waiting for something.

What message are you speaking of? My inbox is empty. Plus if it's an issue with your account in Shuffle, I can't answer to that because I'm not part of their team. We're merely part of the community and participate in Shuffle's signature campaign.

Your post history has a topic that you started that says "Shuffle is a scam". I believe you should change that because even if some users may have problems and issues, Shuffle is not a "scam".

Thanks, I'll wait for more. Hopefully it'll be resolved by Monday

They have already answered to that in the video of the chat you posted in other thread.



I understand that you are anxious but bombing them with messages like that probably doesn't help. And i don't know how much clear their answer could be. Their compliance team is handling it manually. There's no way to know how big that queue is and how difficult each of their case is. Just wait.

Also take anyone raging over the internet in a bad review with a grain of salt. Some of them are just angry that they got caught. Majority of their users are happy, and they are dealing with way bigger amounts then you. If a casino would scam people, you would see way more of those bad reviews. And you don't even know if those people who say that they have waited for months wouldn't be lying.

And from what i can gather from your past posts, you have waited for +3 days, so i would at least wait over the weekend because not all employees even work during weekends.

So how long do we wait? People have been waiting for months.

No one here cant answer you better than the available support on the site except the official representative of Shuffle, I don't really understand your case but as far as I can understand Shuffle ask you to wait while they are doing manual check.
Whether it is manual check for you level 3 verification or manual check for your bets because in other thread you said that you won that big just from bonus drop, if the case is that they are checking and verifying your bets, it is normal IMO.
I know how it feels but nothing you can do now except wait until they finish the manual check, if there is nothing wrong then they will process your withdrawal.

Why didn't you reply to my message? I'm very worried. Because there is no answer how long to wait. It's been more than two days

I believe that casinos and sports-betting are the same as exchanges. If the casino's capital base and liquidity grows bigger and bigger, the casino - like exchanges - could offer their users tighter/more efficient spreads, better odds, reduced fees/vig and higher limits for the casino's VIP users.

I'm very confident that Shuffle will become the third largest casino during 2025.

 👍

Thank you for posting your statistics. Now I'm not disappointed anymore . Fortnight means two weeks, not four weeks. You have misunderstood the fortnightly period, and the wrong information created the confusion. You have wagered almost double of mine in the last month. Also, your PnL statistic is negative, while I'm in profit (small amount though). So, the difference of the bonuses makes sense now.

For more details, I have attached a screenshot related to my statistics. As we can see in the last 4 weeks recorded only $172 wager but in the monthly recorded $6.4k wager. Well as I said above, in the previous period (October) I was around 50-60% to Silver and I reached Silver on November 6-11 and I claim the first monthly bonus for the October period. Maybe Shuffle added my wager since 6-11 November for the next monthly bonus (November) and most of my gameplay is played on slot game a third party so I get a higher return based on House Edge, my personal opinion.

Looks like your account has been blessed with bonuses at Shuffle. I got around $3.2 from the monthly bonus with $3.2k wager within last 30 days. It is disappointing that I'm not getting similar treatment like you from their VIP loyalty system despite being at the same VIP rank . My wagering activity was higher than yours.

I got more than you and as I said before, my wager was less than $200 in a month (based on statistics) but I don't know exactly because last month I reach Silver on November 6-11 and at the same time claimed the first monthly bonus well if the monthly period is taken from November 1, my wager is almost the same as you around $6k. Now I still hold the balance on my account and wait until Airdrop 2 is distributed of course it is the right time to hunt for a new VIP level while releasing SHFL locked, now I am in Silver 1 with 30% progress and this should be enough to reach silver 2.

Hello, ladies and gentlemen. I am writing to you through an interpreter because I live in Ukraine and do not remember English very well. I hope you will forgive me.

I want to write that the site for 2 days can not withdraw my money. I immediately in all casinos pass verification that would be at the withdrawal of money I had no problems. So here. On the site was available to me 2 levels of verification where I successfully almost immediately after registration passed. Then I played played, then it worked and did not work to win. But always lost. Now with these bonuses I managed to win as for me a good amount of money. Thank you keno and blackjack. But the payment I can not get in any way because they demanded 3 level of verification.

https://i.ibb.co/w6fzcYQ/photo-2024-12-06-13-48-35.jpg
https://i.ibb.co/k9bT3yp/1.jpg

I successfully uploaded them, wrote that the verification is completed but I still can not withdraw the money. I write to support, support writes that you need to manually check. But it shows me that my verification has already been passed. There is no regulation on manual verification. Although 2 days have already passed since the order of payment and my uploading of documents. There is no exact answer

I understand everything perfectly well. But why are you doing this? Why are you stalling? I had 2 levels passed a long time ago, you checked everything quickly. Now the 3rd level was under consideration 2-3 hours but everything is in order and they can not pay me the money? Why is that? Can you solve it faster?

Thank you for your attention and for your promptness

Dont forget to claim your monthly bonus, my monthly bonus is as shown above. Not big but good enough to restart wager. I cant really tell how much I have wagered this month but but I am quite sure it is less than $10k because I was at Silver 2 rank last month and still at the same rank now ( increased 60% on the progress bar) so maybe I've wagered around $6k only. Total deposit since November = $100, total withdrawal = 0 lol. Although I won $40 on the waifu treasure promotion last week, but I lose it all back while using it for the other promotions.  My luck is not that good here but I am not sure why I like to play here although not as much as at other places where I like to spend my gambling funds.

Yeah we are all at the same VIP level (silver) we cannot change anything related to hourly reload because it is an additional reward related to this month's Christmas celebration so we have to accept it. Regarding Airdrop 2 they said they had taken a snapshot so I'm not sure whether the new wager has an impact on the token we get, for now the only way to increase SHFL token is to complete KYC Level 2 it's just that we don't know how much % increase. I don't think it will have a lot of impact because in my opinion it is a way to bring you through KYC.