Stake Casino Scam Locking 45k$ Balance - page 2.

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

Quote from: Saint-loup on April 26, 2024, 03:48:25 PM

I don't understand why they needed such confidential documents about your identity and your revenues if they just wanted to close your account. If they were investigating something about you and how you place this bet why not asking any question about that?
I wonder if any other bookie, especially fiat and licensed ones has seized customer funds for that bet.

You should read the other thread, they asked their player to submit a statement from the company he worked for, when did he started working, his job title, and so on. Stamped and signed.

If I may ventured a guess, both of this OP and that picked a short straw and meet with a difficult operator. I somewhat "refuse" to think Stake turned themselves into a KYC nightmare for everybody. We'll need a couple more cases [and fortunately, currently there are not new ones] to see if these two are just an isolated cases [thus, a difficult operator] or it applies equally [a KYC nightmare].

Rating Place

legendary

Activity: 3920

Merit: 1061

Quote from: Saint-loup on April 26, 2024, 03:48:25 PM

I don't understand why they needed such confidential documents about your identity and your revenues if they just wanted to close your account. If they were investigating something about you and how you place this bet why not asking any question about that?
I wonder if any other bookie, especially fiat and licensed ones has seized customer funds for that bet.

Draftkings and one other unnamed book is holding money from the accused player and those involved that made the bets at Draftkings. From what I know, other books returned the money and didn't confiscate balances. Most even paid out winnings being unaware or just making a quick payout.

Saint-loup

legendary

Activity: 2604

Merit: 2353

I don't understand why they needed such confidential documents about your identity and your revenues if they just wanted to close your account. If they were investigating something about you and how you've placed this bet why not asking any question about that?
I wonder if any other bookie, especially fiat and licensed ones has seized customer funds for that bet.

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

I have to admit that I did not scrutinize the whole deposit and bets flow, so I can't determine it myself [nor that it stated anywhere here, that I know of] but you're betting your whole balance on that match?

AHOYBRAUSE

hero member

Activity: 798

Merit: 896

Leading Crypto Sports Betting & Casino Platform

Quote from: jeffyeps on April 25, 2024, 07:19:11 PM

Yes confiscated the original stake of this bet that was made off other bets on stake and closed account without any further information and complete severing of all communications. I've been on stake since 2021 my entire stay at stake would be not profitable if we are talking about the full entirety of my account. I've proved my identity and source of funds and I'm being penalized for following their own site postings of the high roller bets. Crazy at any time they can just steal your money and not feel guilty about it. I'm sure other casinos just voided player bets and returned players original stake. I guess this is just the outcome of playing on shady sites. I am having to now make a complaint with license provider.

Well, if they were abiding law they would not be allowed to just keep the funds. Sure you bet on this game and the game most likely was fixed.
It also looks a bit off that you bet your whole balance (even though 1 bet was a parley). But whatever you knew or didn't know about the state of this fixed bet , it's not really up for debate.

You could have just followed the trend. If I believe that personally is also not up for debate but since they can't prove you knew of the fix this is a void and the funds have to be returned.
What also would be interesting to know is, what happened to people's bets that bet on the over on this guy. Sure there won't be many but some must be there. Did they get their money returned or they they just void the winning bets? For some reason I doubt it but it is impossible to find out about it.

jeffyeps

newbie

Activity: 42

Merit: 0

Quote from: holydarkness on April 24, 2024, 02:17:28 PM

Quote from: jeffyeps on April 23, 2024, 07:02:30 PM

[...]
Here is stakes official response
"
Hello,
[...]
Unfortunately, you will not be able to withdraw any remaining funds and, you will receive no further correspondence from the accounts team regarding the decision.
[...]

To clarify, they confiscate all of your funds? Including the other balance you accumulated from the winnings of other bets? Were you at a profit from your entire stay at Stake?

Quote from: Rating Place on April 23, 2024, 07:09:16 PM

This is another case that has nothing to do with money laundering. It shouldn't even be brought up. The player isn't being accused of money laundering. In the history of BCT, I have seen one case at most of money laundering. If money laundering is used then the book is just pulling up an excuse to steal money. What should happen to a player that is unemployed and doesn’t have a bank
account?[...]

Yes, this is another case that has nothing with money laundering, but this is another case that has to do with being compliant to clauses on the ToS both parties entered into agreement, that Stake are allowed to do their CDD. I believe I've give some explanation on the other thread.

I really frowned upon this "new" approach from Stake, but it doesn't mean they don't have the right to ask for it. Even with the neighboring case, where their level-4 verification goes out of the fence [while at the same time, frowning upon and thinking that the decision they made on that case is not something acceptable] the basis of it stays true, that they reserve the right to ask for SoW and may brought it up whenever they deemed fit.

What if a player is unemployed and doesn't have a bank account? Well, they have other acceptable documents a player can submit to verify their SoW.

https://talkimg.com/images/2024/04/24/r2nbl.jpeg

Yes confiscated the original stake of this bet that was made off other bets on stake and closed account without any further information and complete severing of all communications. I've been on stake since 2021 my entire stay at stake would be not profitable if we are talking about the full entirety of my account. I've proved my identity and source of funds and I'm being penalized for following their own site postings of the high roller bets. Crazy at any time they can just steal your money and not feel guilty about it. I'm sure other casinos just voided player bets and returned players original stake. I guess this is just the outcome of playing on shady sites. I am having to now make a complaint with license provider.

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

Quote from: Rating Place on April 24, 2024, 04:51:16 PM

and what should the outcome be if Stake doesn't accept any of those documents? Do they return funds or confiscate the player's money?

We are currently being the witness of that situation on KosherMania's case, aren't we? They doesn't accept any of those documents, and the player and the casino are currently in a constant tug-of-war of verification.

Whether they'll confiscate the player's money or return it, I can not say, as we are yet to see the outcome of it. But from past experience, I will dare to say that a casino will not confiscate player's fund without strong supportive evidence. All they can do is to make the process difficult [perhaps borderline infuriating], but they will eventually have to return it if there were no basis of questionable source of wealth.

Unless, of course, the casino [or broadly speaking, any platform out there] itself is questionable.

Rating Place

legendary

Activity: 3920

Merit: 1061

Quote from: holydarkness on April 24, 2024, 02:17:28 PM

Quote from: jeffyeps on April 23, 2024, 07:02:30 PM

[...]
Here is stakes official response
"
Hello,
[...]
Unfortunately, you will not be able to withdraw any remaining funds and, you will receive no further correspondence from the accounts team regarding the decision.
[...]

To clarify, they confiscate all of your funds? Including the other balance you accumulated from the winnings of other bets? Were you at a profit from your entire stay at Stake?

Quote from: Rating Place on April 23, 2024, 07:09:16 PM

This is another case that has nothing to do with money laundering. It shouldn't even be brought up. The player isn't being accused of money laundering. In the history of BCT, I have seen one case at most of money laundering. If money laundering is used then the book is just pulling up an excuse to steal money. What should happen to a player that is unemployed and doesn’t have a bank
account?[...]

Yes, this is another case that has nothing with money laundering, but this is another case that has to do with being compliant to clauses on the ToS both parties entered into agreement, that Stake are allowed to do their CDD. I believe I've give some explanation on the other thread.

I really frowned upon this "new" approach from Stake, but it doesn't mean they don't have the right to ask for it. Even with the neighboring case, where their level-4 verification goes out of the fence [while at the same time, frowning upon and thinking that the decision they made on that case is not something acceptable] the basis of it stays true, that they reserve the right to ask for SoW and may brought it up whenever they deemed fit.

What if a player is unemployed and doesn't have a bank account? Well, they have other acceptable documents a player can submit to verify their SoW.

and what should the outcome be if Stake doesn't accept any of those documents? Do they return funds or confiscate the player's money?

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

Quote from: jeffyeps on April 23, 2024, 07:02:30 PM

[...]
Here is stakes official response
"
Hello,
[...]
Unfortunately, you will not be able to withdraw any remaining funds and, you will receive no further correspondence from the accounts team regarding the decision.
[...]

To clarify, they confiscate all of your funds? Including the other balance you accumulated from the winnings of other bets? Were you at a profit from your entire stay at Stake?

Quote from: Rating Place on April 23, 2024, 07:09:16 PM

This is another case that has nothing to do with money laundering. It shouldn't even be brought up. The player isn't being accused of money laundering. In the history of BCT, I have seen one case at most of money laundering. If money laundering is used then the book is just pulling up an excuse to steal money. What should happen to a player that is unemployed and doesn’t have a bank
account?[...]

Yes, this is another case that has nothing with money laundering, but this is another case that has to do with being compliant to clauses on the ToS both parties entered into agreement, that Stake are allowed to do their CDD. I believe I've give some explanation on the other thread.

I really frowned upon this "new" approach from Stake, but it doesn't mean they don't have the right to ask for it. Even with the neighboring case, where their level-4 verification goes out of the fence [while at the same time, frowning upon and thinking that the decision they made on that case is not something acceptable] the basis of it stays true, that they reserve the right to ask for SoW and may brought it up whenever they deemed fit.

What if a player is unemployed and doesn't have a bank account? Well, they have other acceptable documents a player can submit to verify their SoW.

Rating Place

legendary

Activity: 3920

Merit: 1061

Quote from: holydarkness on April 22, 2024, 12:48:03 PM

Quote from: Martingaleboy on April 22, 2024, 05:14:12 AM

my income is all from the web affiliate , crypto and trading online . i might have the same problem you are in if they asked me such a documents

man this is sucks

Then I'll suggest you to complete your KYC before any situation can happen to you and they slam their KYC hammer on your account. Prior to completing the highest level of KYC [given your problem will be on their level 4, SoW], don't deposit any further and it'll be best to withdraw everything in incremental amount instead of whole.

Otherwise, if you don't want to do your KYC on Stake, then leave [with same suggestion to withdraw as above] and move to other casino you prefer more. Simple as that.

Quote from: Rating Place on April 22, 2024, 09:36:30 AM

If Stake doesn’t get or isn’t happy with level 4 verification, it doesn’t mean that Stake can steal your money. It should mean that they pay and then they can close your account. Source of funds has nothing to do with identity or multi-accounting.

Are you sure with this statement?

If Stake doesn't happy with the result of OP's level 4 verification [SoW], it means they deemed OP did not pass their monitoring and CDD [Customer Due Diligence], especially because OP did not pass level 4, which heavily related to AML policy.

Thus,

It's just one of handful rules on Stake that state the reasons they're allowed to confiscate someone's fund if they find something strange.

This is another case that has nothing to do with money laundering. It shouldn't even be brought up. The player isn't being accused of money laundering. In the history of BCT, I have seen one case at most of money laundering. If money laundering is used then the book is just pulling up an excuse to steal money. What should happen to a player that is unemployed and doesn’t have a bank
account?

Reading further posts, Stake did steal money. The outcome was rigged but the OP may not have been involved in the rigging. He may have made a steam play, poster is calling it follow the trend, where he saw the line moving elsewhere and jumped on it. It's ok not to pay winnings but pay the rest back.

Stake is misrepresenting what law enforcement has done. To my knowledge, the only funds where deposits weren't paid back involved those involved of rigging the game. Others got their deposit back. If a player unknowingly gets caught up betting a fixed match, a book can't take all his money as a punishment of a crime he didn't commit.

jeffyeps

newbie

Activity: 42

Merit: 0

So pretty much just got scammed from stake. Bet was taken from their own websites high roller section was following trend and now my money is being stolen. Will have to make a complaint to the right gaming here and go forward with the lawyer. I really don't understand how stake can justify keeping the original stake of these grounds and to completely sever communication and everything after all the hoops i just had to jump through for verification process.

Here is stakes official response
"
Hello,

We thank you for your cooperation in the extended verification process. Following the same and a subsequent internal investigation, we regret to inform you that your account has been permanently closed.

Based on the investigation, it has become clear that information surrounding an outcome of an event was used when placing a bet on the Stake.com platform. In other words, the match was manipulated and fixed. Other investigative authorities have reached the same conclusion and have also pursued enforcement action.

Unfortunately, you will not be able to withdraw any remaining funds and, you will receive no further correspondence from the accounts team regarding the decision.

Please see this email as confirmation of the final outcome of this investigation.

We reserve all our rights and remedies in this matter.

Regards,
"

jeffyeps

newbie

Activity: 42

Merit: 0

Quote from: holydarkness on April 23, 2024, 11:55:46 AM

Quote from: jeffyeps on April 23, 2024, 10:08:59 AM

I was able to send in tax documents here from my country and i am level 4 verified now. Stake has come back yesterday after full verification and me asking for the answer to this bet investigation and stated they need to do an internal investigation now and will contact me within 48 hours. So we will see tonight if money will be returned or they give a new reason to keep delaying my funds.

Yeah, as stated, the KYC are the "prelude" of the real investigation. Only after they've got your data and verifies it, the investigation will begin. In an ideal world, they'll release the rest of your fund, minus the winnings you got from the questionable bets. So, hopefully they'll take this decision, because the alternative is much more bleak [they confiscate everything].

Yea hopefully they just void the bet and return the original stake. I have no beef with stake as I see now what unfolded and what they have to do to protect the integrity of their business and investigations. I still would like to continue to play on the site and am expecting my funds be returned. I don't know how there could even be an alternative as that would be really shady on their part as I've done nothing wrong.

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

Quote from: jeffyeps on April 23, 2024, 10:08:59 AM

I was able to send in tax documents here from my country and i am level 4 verified now. Stake has come back yesterday after full verification and me asking for the answer to this bet investigation and stated they need to do an internal investigation now and will contact me within 48 hours. So we will see tonight if money will be returned or they give a new reason to keep delaying my funds.

Yeah, as stated, the KYC are the "prelude" of the real investigation. Only after they've got your data and verifies it, the investigation will begin. In an ideal world, they'll release the rest of your fund, minus the winnings you got from the questionable bets. So, hopefully they'll take this decision, because the alternative is much more bleak [they confiscate everything].

jeffyeps

newbie

Activity: 42

Merit: 0

Quote from: Martingaleboy on April 22, 2024, 05:14:12 AM

Quote from: jeffyeps on April 18, 2024, 06:12:45 PM

Quote from: Saint-loup on April 18, 2024, 04:31:59 PM

Quote from: jeffyeps on April 18, 2024, 08:17:53 AM

Yea very weird case. Cant believe this player threw away his career to profit 20k$... Also was betting on his own team and losing and placing bets as low as 15$
obvious scape goat for the NBA to make a point here. Very sad he didn't have a translator to just take the fall.. lol

But on a serious note stake still wont give me an answer on what happens to the bet, and my original stake, til my level 4 is complete. I am level 3 verified now (finally after completely re doing the verification process from level 1) so hopefully this gets figured out.

This was the email response from stake after asking about this case.
" Hello,

You need to complete Level 4 KYC before any further changes or communication can take place regarding this issue.

Regards,"

Also as my last message reads I would be offline till then. And since there is no responses on here after that there was no reason to come on here and talk to myself.
Explain what you mean by "I might already know what's up. " I don't understand what this means.

Also i literally grabbed these bets from stake high rollers seen lots of people slamming big bets so me having the bank roll I was ready to take the risk and follow trend.

Why do they need you to complete KYC level 4 to explain you what they are going to do with your funds? If they've accepted your level 3 and below KYC documentation it means they've no doubt about your identity, no? Do they want to avoid to publicly expose they've decided to take your funds? Thus if you're unable to complete level4 KYC, they will never have to reveal it? As you've quoted on AskGamblers, they've assured you to accept all proofs of income for level4 "any form of proof of income will be accepted for Level 4". And now you've managed to complete level3 they're finally requesting very specific documents you're unable to provide. When I saw their message saying they will accept any proof, I was surprising, now I'm not anymore, sadly.

Yea at this point I've exhausted all my options only other form I have I can send in is my literally SAT form (Mexican tax documents) for the past 3 years showing my employment.
I have sent in multiple months of pay stubs with my employer information signing off on the pay sheet. I am paid in cash and crypto and stake is requiring my employer to provide me with a quarterly earnings statement and bank statements to prove deposits which is impossible as I do not have. They are asking for more information then it would take to buy a house, get a loan, or even my own country's tax department asks for.

They take days to verify or deny, then days to respond to reasoning of this or next step. They are really slow boating this as long as they can which is very concerning.

I am appalled at their message back as well as before in emails to accounts team I was specifically told KYC doesn't have anything to do with and I will be presented the decision of investigation when one is provided. Now its a different story. Complete all levels of KYC in order to gain access to the results of the investigation. Some next level fuckery going on with stake lately.

my income is all from the web affiliate , crypto and trading online . i might have the same problem you are in if they asked me such a documents

man this is sucks

I was able to send in tax documents here from my country and i am level 4 verified now. Stake has come back yesterday after full verification and me asking for the answer to this bet investigation and stated they need to do an internal investigation now and will contact me within 48 hours. So we will see tonight if money will be returned or they give a new reason to keep delaying my funds.

holydarkness

legendary

Activity: 2730

Merit: 1560

Yes, I'm an asshole

Quote from: Martingaleboy on April 22, 2024, 05:14:12 AM

my income is all from the web affiliate , crypto and trading online . i might have the same problem you are in if they asked me such a documents

man this is sucks

Then I'll suggest you to complete your KYC before any situation can happen to you and they slam their KYC hammer on your account. Prior to completing the highest level of KYC [given your problem will be on their level 4, SoW], don't deposit any further and it'll be best to withdraw everything in incremental amount instead of whole.

Otherwise, if you don't want to do your KYC on Stake, then leave [with same suggestion to withdraw as above] and move to other casino you prefer more. Simple as that.

Quote from: Rating Place on April 22, 2024, 09:36:30 AM

If Stake doesn’t get or isn’t happy with level 4 verification, it doesn’t mean that Stake can steal your money. It should mean that they pay and then they can close your account. Source of funds has nothing to do with identity or multi-accounting.

Are you sure with this statement?

If Stake doesn't happy with the result of OP's level 4 verification [SoW], it means they deemed OP did not pass their monitoring and CDD [Customer Due Diligence], especially because OP did not pass level 4, which heavily related to AML policy.

Thus,

It's just one of handful rules on Stake that state the reasons they're allowed to confiscate someone's fund if they find something strange.

Rating Place

legendary

Activity: 3920

Merit: 1061

If Stake doesn’t get or isn’t happy with level 4 verification, it doesn’t mean that Stake can steal your money. It should mean that they pay and then they can close your account. Source of funds has nothing to do with identity or multi-accounting.

Martingaleboy

jr. member

Activity: 117

Merit: 3

Quote from: jeffyeps on April 18, 2024, 06:12:45 PM

Quote from: Saint-loup on April 18, 2024, 04:31:59 PM

Quote from: jeffyeps on April 18, 2024, 08:17:53 AM

Yea very weird case. Cant believe this player threw away his career to profit 20k$... Also was betting on his own team and losing and placing bets as low as 15$
obvious scape goat for the NBA to make a point here. Very sad he didn't have a translator to just take the fall.. lol

But on a serious note stake still wont give me an answer on what happens to the bet, and my original stake, til my level 4 is complete. I am level 3 verified now (finally after completely re doing the verification process from level 1) so hopefully this gets figured out.

This was the email response from stake after asking about this case.
" Hello,

You need to complete Level 4 KYC before any further changes or communication can take place regarding this issue.

Regards,"

Also as my last message reads I would be offline till then. And since there is no responses on here after that there was no reason to come on here and talk to myself.
Explain what you mean by "I might already know what's up. " I don't understand what this means.

Also i literally grabbed these bets from stake high rollers seen lots of people slamming big bets so me having the bank roll I was ready to take the risk and follow trend.

Why do they need you to complete KYC level 4 to explain you what they are going to do with your funds? If they've accepted your level 3 and below KYC documentation it means they've no doubt about your identity, no? Do they want to avoid to publicly expose they've decided to take your funds? Thus if you're unable to complete level4 KYC, they will never have to reveal it? As you've quoted on AskGamblers, they've assured you to accept all proofs of income for level4 "any form of proof of income will be accepted for Level 4". And now you've managed to complete level3 they're finally requesting very specific documents you're unable to provide. When I saw their message saying they will accept any proof, I was surprising, now I'm not anymore, sadly.

Yea at this point I've exhausted all my options only other form I have I can send in is my literally SAT form (Mexican tax documents) for the past 3 years showing my employment.
I have sent in multiple months of pay stubs with my employer information signing off on the pay sheet. I am paid in cash and crypto and stake is requiring my employer to provide me with a quarterly earnings statement and bank statements to prove deposits which is impossible as I do not have. They are asking for more information then it would take to buy a house, get a loan, or even my own country's tax department asks for.

They take days to verify or deny, then days to respond to reasoning of this or next step. They are really slow boating this as long as they can which is very concerning.

I am appalled at their message back as well as before in emails to accounts team I was specifically told KYC doesn't have anything to do with and I will be presented the decision of investigation when one is provided. Now its a different story. Complete all levels of KYC in order to gain access to the results of the investigation. Some next level fuckery going on with stake lately.

my income is all from the web affiliate , crypto and trading online . i might have the same problem you are in if they asked me such a documents

man this is sucks

Topic: Stake Casino Scam Locking 45k$ Balance - page 2. (Read 1736 times)