Found out BetRadar is the odds provider of stake. Reached out to them and after they responded and asked for id of bets i provided them with the bet ids of all my sports bets. After they reviewed the email i sent them this was the response i got
“ Thank you for staying in touch.
While Sportradar provides software and odds as products for other companies, we unfortunately have no connection with the way they settle their bets with their customers.
I apologize for the inconvenience, we recommend re contacting Stake.com about your bet.
Best regards,
Savannah Diaz. “
So stake is saying its out of their hands due to investigation and the odds provider is pretty much saying no investigation from what it looks like and saying they don't have connection in how stake pays out their bets. Very very shady business going on here…
Topic: Stake Casino Scam Locking 45k$ Balance - page 6. (Read 1736 times)
can anyone ping @stunna to check this case ?
Stunna has been away for a while now, most likely taking a more passive role as Stake have assigned many representative to tackle several different "divisions" on this forum. They have someone constantly monitoring this board and I believe they've been made aware of the situation by that user.
I understand that the situation is: you've passed the KYC process as they requested, then they told you the violation you've been suspected to do in more details, and now you're waiting for a result of further investigation on a bet you placed?
Reuploading all of your images into talkimg so people can read it easier.
[...]
Reuploading all of your images into talkimg so people can read it easier.
[...]
As you can see from the first email you can see the violations i have been suspected of was tos for multi accounting was asked to send in documents. then immediately after sent in documents for the tos violations a new "suspected issue". seems like arbitrary banning accounts is their specialty. With this kind of money tho this is very sketchy and will be involving fraud if i need too.
As you've passed the KYC and they're now undergoing an investigation of the "odd bets", all you [and they] can do is wait. Unless I am mistaken, the sportbook provider will be the one undergoing such investigation, not Stake themselves. Thus, they can't expedite or prolong the investigation as it it out of their hand.
Rest assured that if your bet are clean, it will be cleared without any further issue.
Real question tho how long would be an adequate time until i should worry i am being taken advantage of? Has been over 30 days already…
Also made a complaint on ask gamblers and stake will not respond even after the 78 hours provided to reply to complaint and ask gamblers calling them into the chat saying no response will result in a lower score on their site…
can anyone ping @stunna to check this case ?
Stunna has been away for a while now, most likely taking a more passive role as Stake have assigned many representative to tackle several different "divisions" on this forum. They have someone constantly monitoring this board and I believe they've been made aware of the situation by that user.
I understand that the situation is: you've passed the KYC process as they requested, then they told you the violation you've been suspected to do in more details, and now you're waiting for a result of further investigation on a bet you placed?
Reuploading all of your images into talkimg so people can read it easier.
[...]
Reuploading all of your images into talkimg so people can read it easier.
[...]
As you can see from the first email you can see the violations i have been suspected of was tos for multi accounting was asked to send in documents. then immediately after sent in documents for the tos violations a new "suspected issue". seems like arbitrary banning accounts is their specialty. With this kind of money tho this is very sketchy and will be involving fraud if i need too.
As you've passed the KYC and they're now undergoing an investigation of the "odd bets", all you [and they] can do is wait. Unless I am mistaken, the sportbook provider will be the one undergoing such investigation, not Stake themselves. Thus, they can't expedite or prolong the investigation as it it out of their hand.
Rest assured that if your bet are clean, it will be cleared without any further issue.
can anyone ping @stunna to check this case ?
Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.
The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.
Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.
I am also a platinum 5 VIP and it really worries me to read stories like that.
if he bet only on major leagues or big games i doubt any game will ever be placed under investigation .
i recommend avoiding betting on individual games fromeast europe or russian games as its easy to be rigged and even if its not rigged the casinos will use it as excuse
also Stake doesnt like the "Value betting" or simply if your account in sports betting s positive they won't like it . i remember they sized a user money simply because that user uses value betting and he was on profit
https://bitcointalksearch.org/topic/stakecom-does-not-pay-out-40k-money-scam-5400984
Yea i dont bet on sketchy random games like those.
Only regulated sports such as NBA NCAA NFL
As you can see from these images
https://imgur.com/a/PuCggDe
You're good at this. You are winning it right so I'm not sure if hedging this way is illegal but I have done this several times to minimize loss and my account is still okay. It could be because you are wagering a large amount though and I'm not.
I don't think this is rigged. This is NBA and I guess they are going to extend this investigation for a long time to find out something more. I would love to learn how you do it.
Yea i dont bet on sketchy random games like those.
Only regulated sports such as NBA NCAA NFL
As you can see from these images
https://imgur.com/a/PuCggDe
Yeah I guess they accuse you of personally knowing Malik Beasley or Jontay Porter . It's obvious you told them to NOT get more than 3 rebounds.
Since they are friends of yours they did you a solid.
Guess what scares them is you going from medium 3 digit amounts in NCAA games to high 4 digit amounts on something as risky and hard to bet (and easy to influence if you would ACTUALLY know players, which you don't) as player props.
Well, stake doesn't like winners at sports, that is apparent. I also got limited before, real fast.
You really did high risk bets there with high amounts, nice picks I must admit! And now they try to free roll you even though the risk was on your side and the odds in their favour.
Hopefully you will get your money, let this be a lesson for you. Time to move to a new site, sports odds are a joke at stake anyway in my opinion.
The days before i bet the ncaa games i made a ton of bets. First day playing on stake sportbook. Fired 80k in bets for a return of 100k. Withdrew no problem. Re deposited 7kish to fire on the ncaa games. Won those got balance to 10ish (was still able to withdraw no problem ). Then fired the Malik Beasley and Jontay Porter bets amd like you said was still in their favor as i bet under 3.5 rebounds on Malik and him getting 3 making it very close also in a 2 leg parlay... Hopefully this gets resolved ..
Yea i dont bet on sketchy random games like those.
Only regulated sports such as NBA NCAA NFL
As you can see from these images
https://imgur.com/a/PuCggDe
Yeah I guess they accuse you of personally knowing Malik Beasley or Jontay Porter . It's obvious you told them to NOT get more than 3 rebounds.
Since they are friends of yours they did you a solid.
Guess what scares them is you going from medium 3 digit amounts in NCAA games to high 4 digit amounts on something as risky and hard to bet (and easy to influence if you would ACTUALLY know players, which you don't) as player props.
Well, stake doesn't like winners at sports, that is apparent. I also got limited before, real fast.
You really did high risk bets there with high amounts, nice picks I must admit! And now they try to free roll you even though the risk was on your side and the odds in their favour.
Hopefully you will get your money, let this be a lesson for you. Time to move to a new site, sports odds are a joke at stake anyway in my opinion.
Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.
The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.
Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.
I am also a platinum 5 VIP and it really worries me to read stories like that.
if he bet only on major leagues or big games i doubt any game will ever be placed under investigation .
i recommend avoiding betting on individual games fromeast europe or russian games as its easy to be rigged and even if its not rigged the casinos will use it as excuse
also Stake doesnt like the "Value betting" or simply if your account in sports betting s positive they won't like it . i remember they sized a user money simply because that user uses value betting and he was on profit
https://bitcointalksearch.org/topic/stakecom-does-not-pay-out-40k-money-scam-5400984
Yea i dont bet on sketchy random games like those.
Only regulated sports such as NBA NCAA NFL
As you can see from these images
https://imgur.com/a/PuCggDe
While some minor leagues are susceptible to manipulation, the idea that the NBA can be easily manipulated seems unlikely. Stake appears to favor members less concerned about fair competition, aiming to retain those willing to engage in manipulative games for greater profits. If members profit in games that the casino cannot manipulate, they may use any reason to prevent players from withdrawing funds, compensating for their own losses.
On video platforms, you might see individuals winning big prizes on Stake's slot machines, but this only conceals the tragic reality of numerous players losing everything. Behind these jackpot victories lies the financial distress of countless members. If smaller league casinos genuinely care about avoiding manipulation, they can choose to lower betting limits to minimize potential losses or even directly shut down matches susceptible to manipulation. These are issues that casinos can actively address, but Stake seems more willing to wait for more unsuspecting or intentional members to participate in these events and then, seemingly justifiably, confiscate funds, even the initial capital. This is concerning. Stake is no longer the reputable casino it once was, built on word of mouth and credibility.
On video platforms, you might see individuals winning big prizes on Stake's slot machines, but this only conceals the tragic reality of numerous players losing everything. Behind these jackpot victories lies the financial distress of countless members. If smaller league casinos genuinely care about avoiding manipulation, they can choose to lower betting limits to minimize potential losses or even directly shut down matches susceptible to manipulation. These are issues that casinos can actively address, but Stake seems more willing to wait for more unsuspecting or intentional members to participate in these events and then, seemingly justifiably, confiscate funds, even the initial capital. This is concerning. Stake is no longer the reputable casino it once was, built on word of mouth and credibility.
Yea stake was great been a member since '21 only played slots and originals til about a month ago decided to give their sportsbook a try and man was I in for a rude awakening. Seems like they love arbitrary suspending accounts and stealing money lately. Eventually they will have to answer to this. My lawyer is putting in a complaint with the correct regulator of the license they carry here in MX. Also been putting my VIP HOST publicly on blast since that's the only real contact I have with the company and she is no help with very slow replies now. I was able to reverse image search her and find all info in support if I need to legally need to go after all parties involved.
While some minor leagues are susceptible to manipulation, the idea that the NBA can be easily manipulated seems unlikely. Stake appears to favor members less concerned about fair competition, aiming to retain those willing to engage in manipulative games for greater profits. If members profit in games that the casino cannot manipulate, they may use any reason to prevent players from withdrawing funds, compensating for their own losses.
On video platforms, you might see individuals winning big prizes on Stake's slot machines, but this only conceals the tragic reality of numerous players losing everything. Behind these jackpot victories lies the financial distress of countless members. If smaller league casinos genuinely care about avoiding manipulation, they can choose to lower betting limits to minimize potential losses or even directly shut down matches susceptible to manipulation. These are issues that casinos can actively address, but Stake seems more willing to wait for more unsuspecting or intentional members to participate in these events and then, seemingly justifiably, confiscate funds, even the initial capital. This is concerning. Stake is no longer the reputable casino it once was, built on word of mouth and credibility.
On video platforms, you might see individuals winning big prizes on Stake's slot machines, but this only conceals the tragic reality of numerous players losing everything. Behind these jackpot victories lies the financial distress of countless members. If smaller league casinos genuinely care about avoiding manipulation, they can choose to lower betting limits to minimize potential losses or even directly shut down matches susceptible to manipulation. These are issues that casinos can actively address, but Stake seems more willing to wait for more unsuspecting or intentional members to participate in these events and then, seemingly justifiably, confiscate funds, even the initial capital. This is concerning. Stake is no longer the reputable casino it once was, built on word of mouth and credibility.
Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.
The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.
Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.
I am also a platinum 5 VIP and it really worries me to read stories like that.
Yea its quite scary what they are doing. I have opened complaints on CasinoGurus and AskGamblers. Unfortunately CasinoGurus wont take the complaint because it is sportsbook related but AskGamblers did so i am waiting.
Also yes only NBA and NCAA games which like you said are impossible for me to fix...
here are pics of the bets
https://imgur.com/a/PuCggDe
Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.
The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.
Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.
I am also a platinum 5 VIP and it really worries me to read stories like that.
if he bet only on major leagues or big games i doubt any game will ever be placed under investigation .
i recommend avoiding betting on individual games fromeast europe or russian games as its easy to be rigged and even if its not rigged the casinos will use it as excuse
also Stake doesnt like the "Value betting" or simply if your account in sports betting s positive they won't like it . i remember they sized a user money simply because that user uses value betting and he was on profit
https://bitcointalksearch.org/topic/stakecom-does-not-pay-out-40k-money-scam-5400984
Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.
The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.
Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.
I am also a platinum 5 VIP and it really worries me to read stories like that.
From reading the link you gave, I noticed that they said that the game that you wagered on is under investigation. Maybe they are looking into game manipulation or something. They are probably waiting for those results to come and make sure that they have verified the game or something. It took a while though.
Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
Why do they need to lock his whole balance if they just need to investigate one single bet? Do they think he doesn't need such amount of money? It's surprising for such a large sum to not bother to call the VIP customer by phone in order to apologize profusely and to explain the situation, instead of just sending half-rude generic emails like if he was a random teenager complaining about $100 lost. That's not very professional and honestly I don't understand how they've been allowed to get a formula 1 team with such practices.Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
Yea i really have no other choice now but to start posting them on social and trying to go after the company and vip host legally
From reading the link you gave, I noticed that they said that the game that you wagered on is under investigation. Maybe they are looking into game manipulation or something. They are probably waiting for those results to come and make sure that they have verified the game or something. It took a while though.
Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
Why do they need to lock his whole balance if they just need to investigate one single bet? Do they think he doesn't need such amount of money? It's surprising for such a large sum to not bother to call the VIP customer by phone in order to apologize profusely and to explain the situation, instead of just sending half-rude generic emails like if he was a random teenager complaining about $100 lost. That's not very professional and honestly I don't understand how they've been allowed to get a formula 1 team with such practices. Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
I understand that the situation is: you've passed the KYC process as they requested, then they told you the violation you've been suspected to do in more details, and now you're waiting for a result of further investigation on a bet you placed?
Reuploading all of your images into talkimg so people can read it easier.
https://talkimg.com/images/2024/02/24/Y5YgC.png https://talkimg.com/images/2024/02/24/Y5ydb.png https://talkimg.com/images/2024/02/24/Y5JFv.png https://talkimg.com/images/2024/02/24/Y5VoH.png
https://talkimg.com/images/2024/02/24/Y5jlg.png https://talkimg.com/images/2024/02/24/Y516I.png
Reuploading all of your images into talkimg so people can read it easier.
https://talkimg.com/images/2024/02/24/Y5YgC.png https://talkimg.com/images/2024/02/24/Y5ydb.png https://talkimg.com/images/2024/02/24/Y5JFv.png https://talkimg.com/images/2024/02/24/Y5VoH.png
https://talkimg.com/images/2024/02/24/Y5jlg.png https://talkimg.com/images/2024/02/24/Y516I.png
As you can see from the first email you can see the violations i have been suspected of was tos for multi accounting was asked to send in documents. then immediately after sent in documents for the tos violations a new "suspected issue". seems like arbitrary banning accounts is their specialty. With this kind of money tho this is very sketchy and will be involving fraud if i need too.
I understand that the situation is: you've passed the KYC process as they requested, then they told you the violation you've been suspected to do in more details, and now you're waiting for a result of further investigation on a bet you placed?
Reuploading all of your images into talkimg so people can read it easier.
Reuploading all of your images into talkimg so people can read it easier.
reading the emails on screenshots you shared, it looks like there is not much that can be done but wait for them to contact you again and give an update to your case.
on one of the emails that were sent to you, I am curious what they meant when they said "An event you wagered on is under investigation", did they mean that the match you wagered on was under suspicion of match-fixing?
on one of the emails that were sent to you, I am curious what they meant when they said "An event you wagered on is under investigation", did they mean that the match you wagered on was under suspicion of match-fixing?
I don't understand how long I'm suppose to be waiting...It has been a month with 45k held.. Also they wont give any information, wont give me what exact bet is in question. Holding full balance even tho winnings are from multiple sports bets
reading the emails on screenshots you shared, it looks like there is not much that can be done but wait for them to contact you again and give an update to your case.
on one of the emails that were sent to you, I am curious what they meant when they said "An event you wagered on is under investigation", did they mean that the match you wagered on was under suspicion of match-fixing?
on one of the emails that were sent to you, I am curious what they meant when they said "An event you wagered on is under investigation", did they mean that the match you wagered on was under suspicion of match-fixing?
I have only bet on Sports lately. So unless there is an investigation into an NBA bet that isn't being publicly noted then I am super confused. Also why suspend whole balance and not just of said " investigated bet "
From reading the link you gave, I noticed that they said that the game that you wagered on is under investigation. Maybe they are looking into game manipulation or something. They are probably waiting for those results to come and make sure that they have verified the game or something. It took a while though.
Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
Maybe there's no problem with you but just the game you wagered on and can't release funds yet.
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