bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st
Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$. All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.
( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)
Even a lot of land-based casino's allow for people to cancel a self exclusion within 24 hours... Or to return after 90 days.
There is no absolutely perfect way for Casino's to do this.
At some point, it still ultimately relies on you doing your part in avoiding gambling. For example, you could always create a new account using a VPN or a new IP address. Would that too be the Casino's fault? It wouldn't.