I need an explanation
Stake marking my account as Abuse
I have been on stake for a really long time.
And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
why has my monthly, pre and post bonuses have been reduced by ~90%?
I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
I really need a detailed explanation as to why my account is being treated like this?
Here's a chat history with support team:
please help
Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar
P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.
Stake marking my account as Abuse
I have been on stake for a really long time.
And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
why has my monthly, pre and post bonuses have been reduced by ~90%?
I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
I really need a detailed explanation as to why my account is being treated like this?
Here's a chat history with support team:
Code:
03:44 AM | darkstar: I have another issue
03:45 AM | darkstar: I have been on stake for a really long time.
And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
why has my monthly, pre and post bonuses have been reduced by ~90%?
I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
I really need a detailed explanation as to why my account is being treated like this?
03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts.
You have been given a chance to use this account as multiple accounts is not allowed on our platform.
If you need anything else feel free to ask.
03:51 AM | darkstar: Hey which accounts are you talking about?
03:51 AM | darkstar: I am using only darkstar
03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this
03:53 AM | darkstar: i dont care about any account other than this,
P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?
03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that.
If you need anything else feel free to ask.
03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts
03:56 AM | darkstar: i want my full bonus in this account
03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??
03:57 AM | darkstar: list me those usernames you claim to have detected as my multis
03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again
04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction.
Have a nice day ahead.
04:03 AM | darkstar: but why are you not showing proof?
04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?
04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.
04:05 AM | darkstar: what kind of privacy now??
04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?
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Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)
03:45 AM | darkstar: I have been on stake for a really long time.
And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
why has my monthly, pre and post bonuses have been reduced by ~90%?
I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
I really need a detailed explanation as to why my account is being treated like this?
03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts.
You have been given a chance to use this account as multiple accounts is not allowed on our platform.
If you need anything else feel free to ask.
03:51 AM | darkstar: Hey which accounts are you talking about?
03:51 AM | darkstar: I am using only darkstar
03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this
03:53 AM | darkstar: i dont care about any account other than this,
P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?
03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that.
If you need anything else feel free to ask.
03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts
03:56 AM | darkstar: i want my full bonus in this account
03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??
03:57 AM | darkstar: list me those usernames you claim to have detected as my multis
03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again
04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction.
Have a nice day ahead.
04:03 AM | darkstar: but why are you not showing proof?
04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?
04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.
04:05 AM | darkstar: what kind of privacy now??
04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?
---
Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)
please help
Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar
P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.
They don't really have any reason to show you if they don't think there's anything you can say to change their mind.
