However you are also right about one thing, if you didn't created all this chaos, how long would it take to help you out? Stunna personally helped you, which wouldn't have happened, I don't want to encourage this behavior but it certainly did helped to get it speedy.
Honestly, almost anyone would have reacted in the same manner. If the casino is slow in servicing their customers, blame will ultimately fall on them no matter what way you look at it.
Maasdamer probably tried to resolve the matter asap through their customer support, but that clearly didn't happen which is why he resorted to posting here which turned out to be the right call. However, I do agree that calling them a scam immediately was silly.
That is the sad part about it, stake is not "guilty" here, they didn't do anything wrong, and they didn't deserve all the name calling neither, they didn't deserve all the chaos and all the backlash neither, they were just doing their job and that was it, maybe customer support was slow and they should be faster, that could be one thing but stake is either the biggest or at least one of the biggest places in crypto casino world and we do not hear every problem customers faces, so they are probably crashed under all those complaints most of which are not even important, so I get that too.
However like I said it is a very very disappointing result that, if that person didn't reacted the way he did, which was wrong to react like that, he wouldn't get what he wanted, so doing something bad resulted with something good for him which is a tough situation for stake.