I'm teaching my 8yo daughter about bitcoin and her first purchase was Minecraft from this place. Almost a week, several emails to both orders and support. Nothing. What a way to start out, huh?
Here is her receipt.
http://blockexplorer.com/address/14iCg7WsdzXrNhVqEo4CYs1y7eXC7UDsCi
Hoping someone from Steambits reads this forum! HELP!
Topic: SteamBits.com - Buy Video Games with Bitcoins! Sale: GRID 2!! - page 2. (Read 23396 times)
January 16, 2014, 12:53:14 AM
January 15, 2014, 12:07:32 PM
Almost 8 days now 
January 15, 2014, 08:48:53 AM
Still nothing of my black ops 2. Ordered it on friday... hope he starts looking through orders soon.
January 15, 2014, 07:57:45 AM
Whats up with the delay?
January 13, 2014, 08:08:50 AM
hi i ordered star craft 2
on jan 10th where is my game
See some posts above, I ordered the same game on jan 8th, still nothing.on jan 10th where is my game
Delivery time at the moment seems 5+ days and counting.
January 12, 2014, 09:40:07 PM
hi i ordered star craft 2
on jan 10th where is my game
on jan 10th where is my game
January 12, 2014, 11:38:29 AM
He should really do something about the delay. Either put a message on the site that says it can take longer than 24 hours or start doing some work.
Bought Black Ops 2 two days ago and haven't gotten a single reply to email or any sort of response.
Wanted the game to have something to do this weekend but with this speed I've given up on that.
Hoping to at least get the game soon and not get scammed.
Bought Black Ops 2 two days ago and haven't gotten a single reply to email or any sort of response.
Wanted the game to have something to do this weekend but with this speed I've given up on that.
Hoping to at least get the game soon and not get scammed.
January 12, 2014, 11:31:40 AM
Ordered Chivalry : Medieval Warfare, before checking the forum.
It was exactly 24 hours ago, I haven't received the steam code yet...
It seems it still takes days, you really should update the website to match your current processing time.
I'll post here when I'll get the code, so people know how much time it takes these days.
It was exactly 24 hours ago, I haven't received the steam code yet...
It seems it still takes days, you really should update the website to match your current processing time.
I'll post here when I'll get the code, so people know how much time it takes these days.
January 11, 2014, 06:51:07 PM
Almost 4 days now and didn't receive my code yet, seems like he didn't became faster, something I really hoped for.
Like Gweedo mentioned, make it clearly visible how long someone should expect to wait, something like:
in stock (delivery <24h) -> sending the code could be done automatically
not in stock (delivery 1-3 days)
If it's not in stock, it's pretty easy to buy these codes instantly for less, so 3 days seems enough to get them. But I guess if it's clearly mentioned it could take up to 5 days, people won't complain either.
But get rid of this:
If I didn't read this topic first, I would have assumed to get my game within an hour, or if I have really bad luck it could take 24h max.
Not 4 days waiting and still nothing.
And get rid of this in your mail:
Or even better, keep it there and actually answer those questions.
I don't want to be that irritating complaining customer, but I really think that you should do something about this. Most people will just use their creditcard, buy the game (cheaper if they look around) and get the game instantly. Instead of buying it from steambits, where it takes days and you don't get any customer support.
Like Gweedo mentioned, make it clearly visible how long someone should expect to wait, something like:
in stock (delivery <24h) -> sending the code could be done automatically
not in stock (delivery 1-3 days)
If it's not in stock, it's pretty easy to buy these codes instantly for less, so 3 days seems enough to get them. But I guess if it's clearly mentioned it could take up to 5 days, people won't complain either.
But get rid of this:
Quote
Most games are delivered within 1 hour, but please allow up to 24 hours for delivery.
If I didn't read this topic first, I would have assumed to get my game within an hour, or if I have really bad luck it could take 24h max.
Not 4 days waiting and still nothing.
And get rid of this in your mail:
Quote
If you have any questions, reply to this email!
Or even better, keep it there and actually answer those questions.
I don't want to be that irritating complaining customer, but I really think that you should do something about this. Most people will just use their creditcard, buy the game (cheaper if they look around) and get the game instantly. Instead of buying it from steambits, where it takes days and you don't get any customer support.
January 07, 2014, 08:32:44 PM
I used this site very early on and actually still play the game I have from time to time.
Maybe if the op puts up a queue number, or a little work into the backend to show if they are backed up or estimated time, I think they can restore confidence. If op wanted to bounce ideas off me I would be open to talking and maybe guiding them a bit.
Maybe if the op puts up a queue number, or a little work into the backend to show if they are backed up or estimated time, I think they can restore confidence. If op wanted to bounce ideas off me I would be open to talking and maybe guiding them a bit.
January 07, 2014, 07:40:23 PM
I like this site, looks good, many games and ordering was hassle free.
I really hope that the owner became a little bit faster with processing the orders. Ordered SCII:WoL, if the delivery time is acceptable I'll probably buy more from this site.
Steambits, you have a great concept here, don't break it with letting your customers wait too long.
I really hope that the owner became a little bit faster with processing the orders. Ordered SCII:WoL, if the delivery time is acceptable I'll probably buy more from this site.
Steambits, you have a great concept here, don't break it with letting your customers wait too long.
December 21, 2013, 07:23:19 PM
I'm looking for the latest version of Race The Sun by Flippfly. Any chance for it to be added in the near future?
December 19, 2013, 08:47:39 PM
Just want to let everyone know that today the owner completed my order.
Thank you.
Thank you.
December 15, 2013, 05:34:07 PM
I literally just bought a game on the site this morning without checking here first. It's been about 8 hours since I've ordered though by the comments here I fear there will be a massive delay in processing my order or it may never be processed.
If the owner returns. I paid for "Don't Starve" with the address 1DbLhDut72Z8hKnE9NZWP4LDvVg3A6keVp to the address of 1DPyWag3c5dCxzytFaURpcwNhR8wVou2h9 (0.0204)
Transaction ID: eceabc9c70d57ad8c2b65e3ae58225431bfe3ed44d9aa8fe67607ee20e2c0e3b
I would still very much like the game. If that's not possible a full refund will do, Please and thank you.
If the owner returns. I paid for "Don't Starve" with the address 1DbLhDut72Z8hKnE9NZWP4LDvVg3A6keVp to the address of 1DPyWag3c5dCxzytFaURpcwNhR8wVou2h9 (0.0204)
Transaction ID: eceabc9c70d57ad8c2b65e3ae58225431bfe3ed44d9aa8fe67607ee20e2c0e3b
I would still very much like the game. If that's not possible a full refund will do, Please and thank you.
December 08, 2013, 01:15:50 PM
Your site looks awesome! Is it a custom design or a template?
December 08, 2013, 05:16:18 AM
Not a scam, but very slow...
If you cant handle the site; sell it... this has potential if the speed comes up 4 gears...
If you cant handle the site; sell it... this has potential if the speed comes up 4 gears...
4 days now... When did you guys get the code?
Thanks
December 04, 2013, 11:43:13 PM
Not a scam, but very slow...
If you cant handle the site; sell it... this has potential if the speed comes up 4 gears...
If you cant handle the site; sell it... this has potential if the speed comes up 4 gears...
December 04, 2013, 05:25:01 PM
Did Steambit ended the support for their website? I really need that refund
December 04, 2013, 05:04:06 PM
Just bought CSGo... Waiting for the code...
Would like a refund (reason: Someone bought me the same game for secret santa). Sent email.
Thanks.
Would like a refund (reason: Someone bought me the same game for secret santa). Sent email.
Thanks.
November 29, 2013, 05:39:21 AM
Won't ever buy there again. Not a scam but the time till you get your code is not even near 24 hours...
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