Author

Topic: Swedish ASIC miner company kncminer.com - page 1463. (Read 3050071 times)

legendary
Activity: 804
Merit: 1002
October 07, 2013, 10:05:36 AM
I consider last week highly unprofessional, and told them so. You can't state in your ToS that it is a b2b model and then deliver more than a week late. And I think a kind of compensaton is in order. Not only in form of a few bitcoins or cashback, that would be pretty much pointless. I want a voucher for 50% off on the next gen devices/november units for every unit which should have been here by Thursday/Friday last week.

actually,  I will see your unrealistic gripe and raise an insanely mad request and demand that KNC give all of us DAY 1 customers our own ASIC mining company for our troubles

it is the only compensation that seems fair at this point

 

Here, have a bone.
This request is neither unrealistic nor is it in any way unheard of. Even If it's not 50% (but depending on the delay it should be!) but 25%, it is still common practice to do so. It is basically the opposite of Skonto, where you pay less if you pay within a given timeframe.
As long as both sides are okay with it everybody wins. And right now I don't feel happy at all with standardised answers from some fresh hired goons instead of an answer that satisfies me as a maybe non-returning customer.
 
ImI
legendary
Activity: 1946
Merit: 1019
October 07, 2013, 10:04:14 AM
So I'm worried about my KNC Jupiter that is arriving today blowing up while I'm not there. Has there been any consensus on how best to limit the risk? Which firmware version is best?

Cheers!

asaik the consensus is at the moment:

a.) dont use fw 0.90 as it may be damaging the boards
b.) dont use fw 0.92 as both fires occured while using 0.92

in terms of lid open or closed the jury is still out
legendary
Activity: 1036
Merit: 1001
/dev/null
October 07, 2013, 10:03:27 AM
why you want to use cheap PSU with device, which cost thousands of dollars and any failure of PSU cost more, then PSU itself?
sr. member
Activity: 440
Merit: 250
October 07, 2013, 10:01:59 AM
anyone can tell me a GOOD and CHEAP power supply

please

please
hero member
Activity: 778
Merit: 563
October 07, 2013, 10:00:32 AM
cant access the site atm, any new news for us hosters?, were floating in the wind here day 1, 2xx order, cmon knc  @bitcoinorama any updates bro?

sounds like we need to wait it out.  estimating today or tomorrow for the units to get online.  =/  .  Offering up 4BTC per Jupiter is fine with me.  I would like the unit it hashing today and not tomorrow (obviously).   Since they have done a poor job with communication, I'm curious on how they will handle firmware updates to the hosted units... 
legendary
Activity: 1442
Merit: 1000
Antifragile
October 07, 2013, 09:51:41 AM
I'm not sure if you are taking my words personal or not. I just disagree with you (but enjoy your posts and from memory do think you were always on their side). That said, perhaps I didn't know the full story. Are you saying a September 1st or 2nd delivery? If so then I take back what I said. I thought they said shipment before October, technically even the last day of September would be valid, though not nice.

I still think the 30% or so higher hashrate is pretty huge. (We have to do the math though). But, as I mentioned above, it depends on the due date. Perhaps clarify that before I give my final verdict.  Grin

I'm not sure about the B2B part. I do follow you regarding European companies being held to a higher standard (I'm in Germany and still am shocked by the protections consumers get here. But, much deserved usually.)

At this point, I can't see buying more rigs unless there really is some chance at profitability or breaking even. It is sure a fun hobby and that is as far as I think I may take it. Have to finish and see how my GB's turn out. But thus far, very clearly, it would have been better to just buy the BTC's and it isn't even close. I think the mining market might adjust somewhat due to this, but there are other factors involved, such as preferring to mine over buy and sometimes buying isn't even a possibility...

Thx,
IAS

Yes, I have an order for 2nd day and another one in October which should have been shipped in the first week of October too, according to them. I don't take anything personal here except insults.   Grin
B2B is in general not as tightly protected as B2C but usually you can expect to get your stuff on time, contrary to C2C or B2C, since shipment is one of the most important aspects of B2B transactions.
And simply because that is the case you will find a clause containing some sort of financial incentive to deliver/build/program something on time in most B2B agreements.
I just find it extremely unprofessional to delay shipping that long, whatever the cause, without stating that when called and not offering some kind of incentive to stay as a paying business customer.
In regards to that I do not consider BFL a company at all, since more than a year would constitute breach of contract and/or fraud in Germany...

Thanks for sharing the B2B, B2C, etc. stuff. Makes sense.

I see from your sig (and knowledge of Germany) that you are here too! (Good English) ehehe

It is going to be interesting to see where the mining business model develops to (in light of all the problems). I think we can be sure that the risk has to be lowered.
I wonder if Cloudhashing (or some variance of that) will be in the cards???
I also wonder what is going to come from the BFL and Avalon scandal (yes, I call it that and am sure most agree with me). The KNC thing much less so.

Living in Germany but not being German gives me a different perspective. I understand Germans have the highest standards when it comes to regulations, rules, standards and things of that sort.
So, I am further excited to see what happens with bitcoin.de's partnership with Fedor bank (and if they will ever allow Americans like me to partake!)

IAS
newbie
Activity: 46
Merit: 0
October 07, 2013, 09:49:01 AM
cant access the site atm, any new news for us hosters?, were floating in the wind here day 1, 2xx order, cmon knc  @bitcoinorama any updates bro?
full member
Activity: 215
Merit: 100
October 07, 2013, 09:45:33 AM
So I'm worried about my KNC Jupiter that is arriving today blowing up while I'm not there. Has there been any consensus on how best to limit the risk? Which firmware version is best?

Cheers!
legendary
Activity: 1279
Merit: 1018
October 07, 2013, 09:44:54 AM
just got my Saturn in the door 30 min ago. no apparent damage. fans were where they are supposed to be.
started it up and only one board was working. fan was also stopped. I switched the connection cable to another slot and reconnected all the other cables and it seems to be working now.
cant change the pool details from the interface. everytime I press apply, it just reverts back to the original.
using firmware 0.91 for the moment until the fire treat disappears

hash rate?

251 from the pool. not on long enough yet though to get a true average
sr. member
Activity: 462
Merit: 250
October 07, 2013, 09:28:51 AM
I consider last week highly unprofessional, and told them so. You can't state in your ToS that it is a b2b model and then deliver more than a week late. And I think a kind of compensaton is in order. Not only in form of a few bitcoins or cashback, that would be pretty much pointless. I want a voucher for 50% off on the next gen devices/november units for every unit which should have been here by Thursday/Friday last week.

actually,  I will see your unrealistic gripe and raise an insanely mad request and demand that KNC give all of us DAY 1 customers our own ASIC mining company for our troubles

it is the only compensation that seems fair at this point

 
legendary
Activity: 1260
Merit: 1008
October 07, 2013, 09:22:52 AM
just got my Saturn in the door 30 min ago. no apparent damage. fans were where they are supposed to be.
started it up and only one board was working. fan was also stopped. I switched the connection cable to another slot and reconnected all the other cables and it seems to be working now.
cant change the pool details from the interface. everytime I press apply, it just reverts back to the original.
using firmware 0.91 for the moment until the fire treat disappears

hash rate?
legendary
Activity: 1279
Merit: 1018
October 07, 2013, 09:15:28 AM
just got my Saturn in the door 30 min ago. no apparent damage. fans were where they are supposed to be.
started it up and only one board was working. fan was also stopped. I switched the connection cable to another slot and reconnected all the other cables and it seems to be working now.
cant change the pool details from the interface. everytime I press apply, it just reverts back to the original.
using firmware 0.91 for the moment until the fire treat disappears
sr. member
Activity: 405
Merit: 255
@_vjy
sr. member
Activity: 378
Merit: 250
October 07, 2013, 08:47:32 AM
Regarding the offer of a free month of hosting and 4btc per Jupiter, I can only imagine how another company might have handled this.   Roll Eyes

Quote
"What are you talking about?!?  We aren't late!!  That was only an estimated date!!  It's not OUR fault you believed us!!  We don't owe you shit!  You need to learn how the real world works!!one!1
 
 Cheesy  Cheesy  Cheesy  Cheesy
member
Activity: 106
Merit: 10
October 07, 2013, 08:43:41 AM
Damn you people and your Gorgeous KNC products! Im so envious!
Where's the Entry level miner for us little guys!
Soon the prices will drop like a stone for all asics, as will the earnings.
For a small piece of the current pie there's always ADDICTION https://bitfunder.com/asset/ADDICTION.
legendary
Activity: 1428
Merit: 1001
Okey Dokey Lokey
October 07, 2013, 08:39:42 AM
Damn you people and your Gorgeous KNC products! Im so envious!
Where's the Entry level miner for us little guys!
legendary
Activity: 966
Merit: 1000
- - -Caveat Aleo- - -
October 07, 2013, 08:32:09 AM
I just spoke to KnC on the phone. They said that one of my Jupiters marked as "shipped" since Friday means that it is ready at the factory but has to be sent to the office for pick-up. I was wondering about the status since I got no tracking # or email from them.
legendary
Activity: 1792
Merit: 1047
October 07, 2013, 08:28:33 AM
Two things I noticed:

1. The miner does not support multiple pools by default, so you have to manually edit the /config/cgminer.conf and add 2-3 extra pools, I also added a line:
"failover-only" : true,

2. The miner does not have cron service installed, they rely on a service "monitordcdc" to frequently check the current for 8 VRMs on each board, if the current is too low they will restart the cgminer process. I'm not sure of the effectiveness of this approach, but my miner has been restarted by this service this morning

johnyj can you provide simple steps on how we can add "failover-only" pools to our cgminer.conf

that would be a great help for those who are not familiar with linux.
legendary
Activity: 1260
Merit: 1008
October 07, 2013, 08:18:44 AM
Two things I noticed:

1. The miner does not support multiple pools by default, so you have to manually edit the /config/cgminer.conf and add 2-3 extra pools, I also added a line:
"failover-only" : true,


is this changes persistent across fw upgrade/reboot?

2. The miner does not have cron service installed, they rely on a service "monitordcdc" to frequently check the current for 8 VRMs on each board, if the current is too low they will restart the cgminer process. I'm not sure of the effectiveness of this approach, but my miner has been restarted by this service this morning

many thanks this is very valuable info.
from https://www.kncminer.com/news/news-30

"The DC/DC modules we have on our boards are the largest and best quality available from GE Critical Power. Each capable of 40 amps making the max available 320 amps per ASIC"

legendary
Activity: 1036
Merit: 1001
/dev/null
October 07, 2013, 08:18:03 AM
I notice your main board did not include the extra slots for expansion.

yeah, true.) dunno why, otherwise, there is no space in the box, so I don't care..
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