How do you figure? If they already know they're going to be late and they don't say so, they are untrustworthy.
Personally I'd rather them be overt crooks and just lie, than be silent pussies (afraid to lie overtly but not afraid to just bury crucial information that their customers need).
You know that its a BUSINESS right? As in they are doing this to make a profit. How would it help them if they came out now and said "were going to be a couple weeks late". Refunds would skyrocket, meanwhile in the next couple days after that statement, things are back on track. Its best to just say nothing and carry on. Just be PATIENT. come October 15th, if they haven't delivered a single unit, then feel free to bitch. in the meantime, put on your big boy pants and sit tight.
Wow, people are so jaded after the BFL and Avalon debacles, that they think it's OK for a completely unproven company to cheat their very first customers.
Let's not mince words. If you say "Shipping in september" and you don't ship in September, you've cheated your customers. This isn't a fucking toaster that they're shipping, it's a bitcoin miner whose value is decreasing exponentially. Ship date means *everything* and to lie about that is to cheat your customers.
So let's see if they ship in September, and put off all this "liar and cheater" name calling until October some time According to my calendar this is just September 15th, that leaves them more than two weeks, still, to ship my 8 Jupiter orders.
Hang on now, let me say for the record that I am not accusing KNC of lying OR cheating, at all.
I'm just saying the silence looks bad, and that it is in their best interest to post "still on schedule", whether it's the truth or not.
So how much communication do you need? It's Sunday - which is not a work day - and they just posted pictures of building out their data center on Friday. You can't deal with not hearing something for 48 hours?
it seems very odd to me that people with the least amount of skin in the game - or none at all - are the people hollering the loudest.
I preordered a Jupiter, that enough skin for you? And I don't care about the datacenter, since I didn't buy hosting. I'm sure the people who did are reassured that they won't get screwed by having no hosting, but they can still just as easily get screwed by having no hardware to put in it.