KNC plans for BTC domination may have hit a speed bump:
http://bitcoinbrothers.de/press/pr20141103
Topic: Swedish ASIC miner company kncminer.com - page 189. (Read 3049514 times)
That is why I don't understand why they are willing to risk getting their asses handed to them on a plate by lawyers because of their refusal to refund on a product that can't do what was promised, when they could simply give refunds and send the unwanted Titans up to their DC and would be able to recover the manufacturing cost at the very least through mining.
Customers aren't likely to make ROI from mining with these units, but KnC most definitely could.
They have this as a solution that would relieve them of the potential risks exposing them to litigation from their current poor handling of the situation, but they appear to be determined to simply keep chanting 'no refund' and threatening forced deliveries on customers who are absolutely entitled to cancel due to the units not being what was promised in the original (and still current) sales description.
Customers aren't likely to make ROI from mining with these units, but KnC most definitely could.
They have this as a solution that would relieve them of the potential risks exposing them to litigation from their current poor handling of the situation, but they appear to be determined to simply keep chanting 'no refund' and threatening forced deliveries on customers who are absolutely entitled to cancel due to the units not being what was promised in the original (and still current) sales description.
KNC is like a DONKEY they are STUPIDLY STUBBORN.
A lot of Titan customers have 1 or more dies that are DOA. Any Neptune owners here with experience in kicking Ericcson DC/DC modules to get them to start working ?
I received a new Titan with 1 die DOA. After filing a support request with KNC, I received a reply which stated
"If the die is only working intermittently it is likely an issue with the die due to the low chip yield we have had. In this case you can set this die to "Off" using the option in the advanced page drop down menu for clock speed and increase the clock speed of the remaining dies on that cube to 325 Mhz. This should bring the performance of that cube up to the usual hashing speed and the miner should be able to achieve the minimum of 300 Mhs +"
I interpret this to mean that KNC is knowingly shipping a defective product due to yield problems.
If you bought a new car with a v8 and it only ran on 7 cylinders what would you do when your car dealer told you "don't worry, be happy, it will still go 98 miles and hour" ?
~L)L~
PS: Apologies for the reference to car dealers in the same breath I mentioned KNC. I didn't mean to slight car dealers by association with KNC.
I received a new Titan with 1 die DOA. After filing a support request with KNC, I received a reply which stated
"If the die is only working intermittently it is likely an issue with the die due to the low chip yield we have had. In this case you can set this die to "Off" using the option in the advanced page drop down menu for clock speed and increase the clock speed of the remaining dies on that cube to 325 Mhz. This should bring the performance of that cube up to the usual hashing speed and the miner should be able to achieve the minimum of 300 Mhs +"
I interpret this to mean that KNC is knowingly shipping a defective product due to yield problems.
If you bought a new car with a v8 and it only ran on 7 cylinders what would you do when your car dealer told you "don't worry, be happy, it will still go 98 miles and hour" ?
~L)L~
PS: Apologies for the reference to car dealers in the same breath I mentioned KNC. I didn't mean to slight car dealers by association with KNC.
That is why I don't understand why they are willing to risk getting their asses handed to them on a plate by lawyers because of their refusal to refund on a product that can't do what was promised, when they could simply give refunds and send the unwanted Titans up to their DC and would be able to recover the manufacturing cost at the very least through mining.
Customers aren't likely to make ROI from mining with these units, but KnC most definitely could.
They have this as a solution that would relieve them of the potential risks exposing them to litigation from their current poor handling of the situation, but they appear to be determined to simply keep chanting 'no refund' and threatening forced deliveries on customers who are absolutely entitled to cancel due to the units not being what was promised in the original (and still current) sales description.
Customers aren't likely to make ROI from mining with these units, but KnC most definitely could.
They have this as a solution that would relieve them of the potential risks exposing them to litigation from their current poor handling of the situation, but they appear to be determined to simply keep chanting 'no refund' and threatening forced deliveries on customers who are absolutely entitled to cancel due to the units not being what was promised in the original (and still current) sales description.
Tell me again why KnC were offered 14,000,000 dollars by a VC Fund, was it because they produce a quality product and are a professional outfit or was it just because they *really* know how to bilk their customers for megabucks?
The answer is actually 'C'. Due to KnC relieving themselves of customers, the VC fund will get part of any new DC KnC will make....and KnC will make a lot with 14mil. The BTC 'earned' will be liquidated for cash for expenses/profit immediately or in batches from now to halving at least.
that's a big gamble, all it takes is for someone else to come along with 28million (which, in the scheme of things isn't a huge amount) and the size of those 'earned' liquidated funds will half way before block halving.
KnC will not win this race 14mil isn't enough.
Tell me again why KnC were offered 14,000,000 dollars by a VC Fund, was it because they produce a quality product and are a professional outfit or was it just because they *really* know how to bilk their customers for megabucks?
The answer is actually 'C'. Due to KnC relieving themselves of customers, the VC fund will get part of any new DC KnC will make....and KnC will make a lot with 14mil. The BTC 'earned' will be liquidated for cash for expenses/profit immediately or in batches from now to halving at least.
For those who will be facing having to RMA dead cubes, this has been posted today over on Litecointalk by user 'Mattzees'
This is a reflection of how seriously messed up the situation with KnC is, they finally admit that the cube was dead after having had the failed unit in their possession since 19th October and, as of today, they can't even send him back a single working cube and are resorting to offering two known-to-be-faulty cubes or he has to wait several weeks longer than he already has.
Tell me again why KnC were offered 14,000,000 dollars by a VC Fund, was it because they produce a quality product and are a professional outfit or was it just because they *really* know how to bilk their customers for megabucks?
Quote from: Mattzees
They got my cube on 10/19. I just got an email today saying my cube is indeed dead, which is what I'd been trying to tell them, and offering me a choice of replacements. I can have two partly-working Batch One cubes shipped to me right now, or I can wait "several weeks" for a single working cube.
This is a reflection of how seriously messed up the situation with KnC is, they finally admit that the cube was dead after having had the failed unit in their possession since 19th October and, as of today, they can't even send him back a single working cube and are resorting to offering two known-to-be-faulty cubes or he has to wait several weeks longer than he already has.
Tell me again why KnC were offered 14,000,000 dollars by a VC Fund, was it because they produce a quality product and are a professional outfit or was it just because they *really* know how to bilk their customers for megabucks?
If anyone is waiting on their paid status on their Titan 1st batch changing...my order of march 27th just changed to 'in progress'
anyway for those after this date keeping track
anyway for those after this date keeping track
Shut down my Notvember Jupiturd today.
September October Jupiturd will be off on the next diff rise...
Do the Y cables take 2 PCI-e from the PSU and convert to 1 with a thicker gauge wire?
Yes. If you use the Y adapters, you'll need 2 PCI-e cables per cube.
Best place to get my hands on these adapters? Being as it will be months to get them from KnC I'm betting? lol
I got some extra long leads Y connectors specific to my corsair 1200i power supply from http://www.shakmods.com
specific to Titan .....hopefully your power supply is listed in the categories...or send them and email
got the stuff in less then 4 days from england which is about as fast as I could expect from anyone making me a cable
(I'm in midwest USA)
hope it helps
There are connectors and there are connectors, there are pins and there are pins.
Molex makes some pretty good connector bodies and pins that can handle the current, versus unknown generic components.
Molex makes some pretty good connector bodies and pins that can handle the current, versus unknown generic components.
That sucks. As the fastest and cheapest solution, I would recommend that you or a nerd friend repair the board by desoldering the burnt connector, and soldering in two connectors on short leads to replace it.
I recently bought these here cables with the idea of cutting them and using the male (I think) ends for that purpose:
http://www.ebay.com/itm/131243924749
Those are only 18AWG adapters Bogart, I would try to get something more beefy.
Yeah, 16-ga would have been better, but really I expect the connector pins to be the weak link(s) in the chain. If something's gonna give, I expect it will be at the pins.
If I assume that a Titan board uses 300W, and I use 2 connectors per board, each pin/wire should end up carrying 4.1666 amps, which ought to be fine and still leave plenty of headroom.
Smells like a cash flow problem to me … just like the alleged 'yield problem' with the ASICs
Considering the money KNC is pulling in with their datorhall, I really don't think cash flow is a problem for them at the moment.I know that is the conventional view. I don't subscribe to it. Their costs must be high and they are trying to build out their DCs ASAP while the going is good. I'm guessing they are spending a lot of money. They act like agreeing to refund Titan customers is an existential threat, etc, etc.
At the very least, their capital controls must be super tight right now ...
Smells like a cash flow problem to me … just like the alleged 'yield problem' with the ASICs
Considering the money KNC is pulling in with their datorhall, I really don't think cash flow is a problem for them at the moment. Do the Y cables take 2 PCI-e from the PSU and convert to 1 with a thicker gauge wire?
Yes. If you use the Y adapters, you'll need 2 PCI-e cables per cube.
Best place to get my hands on these adapters? Being as it will be months to get them from KnC I'm betting? lol
Issue with the supplier means: the supplier cannot produce enough to cover you, too, in the next time.
Datorhall first, you know.
Smells like a cash flow problem to me … just like the alleged 'yield problem' with the ASICs
Do the Y cables take 2 PCI-e from the PSU and convert to 1 with a thicker gauge wire?
Yes. If you use the Y adapters, you'll need 2 PCI-e cables per cube.
Forgive me if this is a stupid question, but I'm not entirely sure what the Y cables are supposed to do. My titans are arriving tomorrow (and I have 10 Corsair CS750M PSUs which seems like won't be enough even though KnC recommended that. :/) and I'm trying to be prepared.
Do the Y cables take 2 PCI-e from the PSU and convert to 1 with a thicker gauge wire?
Do the Y cables take 2 PCI-e from the PSU and convert to 1 with a thicker gauge wire?
I wonder what that 'issue' might be?
The issue is like many other companies doing this to people, nobody is holding them personally responsible, and nobody has gone looking for them to deal with it in person.
That sucks. As the fastest and cheapest solution, I would recommend that you or a nerd friend repair the board by desoldering the burnt connector, and soldering in two connectors on short leads to replace it.
I recently bought these here cables with the idea of cutting them and using the male (I think) ends for that purpose:
http://www.ebay.com/itm/131243924749
Those are only 18AWG adapters Bogart, I would try to get something more beefy.
As an aside, I love how KnC has to review the problem before issuing an RMA. I mean it is pretty well obvious what is the matter....too much damn current for a single power connector, boom, done, end of story. Just fix it already.
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