Topic: Swedish ASIC miner company kncminer.com - page 191. (Read 3049514 times)

Warning!

long post you don't like my ramblings feel free to put me on /ignore (hell  I probably already have you there and I never peek save some time just skip and move on)




yeah...kinda got a whole 'trend' going over there at KNC on ........how to screw customers in 9 different directions at the same time...quite the scammy art form I must say!

some stuff that comes to mind in no particular order.....(hey you were warned ramblings)


no refunds (likely breaking consumer laws)

no ROI (due to their shipping delay..shoddy construction and no real working firmware)

no quality control on product (was a point when titans were shipped the people making them had no instructions on how to build about a month i guess it was...tough on first buyers)

lousy design (the power plug problem not being up to snuff..fire hazard etc and if you RMA the unit it takes for a lot of folk 1 or 2 months i'm not sure anyone has gotten an rma cube   back yet and working?)

no customer support (just plain ass can't get an answer a small chance of an answer on knc forums if it does not include  hash speed/scrypt n/plug burn out/rma of 2 months/etc)

no tech support (see above ..it seems they sit on your broken product for 1 to 2 months trying to fix rather then send you replacement...no real staff and they are swamped it seems)

no software support (the maker of bfgminer was never contacted on help/use or anything he also warned (if i remember right) the lag/flush issue but for naught knc ignored till recently)

fire hazard (due to bad design of plugs on titan cubes..not being correct heftiness)

choice of controller (knc claims they could not get enough blackberry's for the titan run (2x the cost) ..but imho the raspberry pi has some real issues with this titan beastie)

choice of 3rd party cheap sandisk type card (most folk are urged to replace with decent type 10 version ...so you see a white light won't go off likely crummy sandisk micro card)

earnestness (they just don't give a f*ck ..they have your money...so no fire under them to get RMA back fix issues nor make patches or any customer support it seems)

out the door out of mind (they plan on getting them kicked out the door in 3 weeks and let the lawyers do the talking from now on)

future products (first claimed no future products..then got beat up in news articles ..now say they will have future products....but imho likely only 40k commercial options if ever)

expansion of arctic cloud (is taking up all their time and resources..duh...its a lot of work to get 30% of the mining market and round up $$$ from rich investors)

lawyers (are important if and consumers get redress from knc imho it will reflect badly on their plans to own 30% of bitcoin mining network investment plans  (litigation years imho)

all consumers are a business (not covered by any consumer protection laws because the equipment is 'experimental' and very convenient for knc to claim such duh!)

power use age (instead of around 1100w what they said it was now if a titan is run at 325mh more like 1500w to 1600w see fire hazard plug issue)

shipping Y plugs (do to design problems and fire problems with most modern power supplies OCP issues...ie they never bothered to test or anticipate this ..thus kludged you y cables)

scrypt-n (used to move some more Titans now it is never talked about on forums by knc....they say future i figure a couple months from now will be dropped)

multi-pools can't work on (this is KNC saying it is the pools fault..not as advertised to only do litecoin till they fix issues again skirt responsibility)

regular pool problems (knc claims the pools fault not their equipment expect the pools to adapt rather then knc fix the issue or so they tried and yelled a lot about before)

fast block coin problems (can't do scrypt coins that are new and fast block due to flush issues i gather limits your choice of scrypt coin dramatically)

denial (hey we got your money .you have no consumer protection according to us..it is an experimental product and if you RMA  it we can take 1 to 2 months to repair)

so that is what comes to mind off the top of my head feel free to add to the list..but essentially it is just like BFL everything works to the betterment of the corporation KNC
purchase responsibility/product reliability/RMA time lines for return/what it mines/ the pools it mines on whatever ..with no refunds they seem to feel they have no responsibility

and as much money and lawyers they have....they could string this out for years

side note folks have said when they said they were gonna just send the miner back in the 14 day EU consumer protection window ...KNC told them they would destroy the unit
now they backed off of that ..but that and the rest of the above is why I think they are gonna fight this tooth and nail for years with lawyers etc they have to protect
their arctic cloud expansion to 30% of the network and their future big money investors....we are pissing in their soup they will attempt to squash us like a bugs

hope I"m wrong and some gov't or consumer agency comes into play (EU protections?) but that seems unlikely

man from where they started this is a business case study in how "power corrupts"

anyway my 2c worth

So KNC has shipped a firmware release which exacerbates the known fire hazard problem (by allowing operation at an increased ASIC clock rate) *before* shipping all the promised Y cables to customers ?

Would it be reasonable to assert that KNC are negligent in their responsibility to ensure that the Titan is safe to operate ?

KNC needs to compensate Titan owners for lost mining revenue resulting from problems with reliability, safety and delayed RMA processing times.

I found it to be 13.3A @ 117v = 1556.1 watts.

that was with 4 cubes running @ 325mhz

What is the actual power consumption at the wall with the new v1.05 firmware with 325 mhz clock rate ?

Can you post a pic mate?

Great. I know that WSJ also is on a story, so is a guy from Bloomberg. This is especially great for they publish in the US - where the SEC may take a closer look at the company which organised the last capitalization-round...

Well it has finally happened. The first time the pci-e cable melted on the psu and I was able to avoid RMA.

This time the connector on the cube fried. One of the 6 pins is completely black and it won't power up anymore.

Sent support/rma request.

Your request (35659) has been received and is being reviewed by our support staff.

I know KNC does not work on weekends. Will keep this thread updated with procedure and responses.

EDIT: The cables used are the stock cables that come with the Seasonic x-1050. These cables are 16AWG and state they are High Current on the box.
1. 80PLUS® Gold Certified Super High Efficiency 　
2. Full Modular Cabling Design 　
3. Patented DC Connector Module with Integrated VRM [Voltage Regulator Module] 　
4. DC to DC Converter Design 　
5. Seasonic Hybrid Silent Fan Control 　
6. Sanyo Denki San Ace Silent Fan 　
7. Conductive Polymer Aluminum Solid Capacitors 　
8. Highly Reliable 105℃ Japanese Brand Capacitors 　
9. Tight Voltage Regulation [±3%] 　
10. Active Power Factor Correction [99% PF Typical] 　
11. High +12V Output 　
12. High Current Gold Plated Terminals 　
13. Dual Sided PCB Layout 　
14. Ultra Ventilation [Honeycomb Structure] 　
15. Multi-GPU Technologies Supported 　
16. All-in-One DC Cabling Design 　
17. Easy Swap Connector 　
18. Universal AC Input [Full Range] 　
19. 5 Years Warranty Picture of connector on cube:

I'm glad some of what I enlightened you on sunk in 

Here's hoping ALL KnC customers get back what they invested,but it ain't lookin good.They turned to GREED !!!!!   

hey unacceptable you saved me like 180gh at the time around 5k or more ..in that I took your advice and punted 1/2 of my BFL order before the 45 day paypal expired
on that bunch......knc contacted me the same day that bfl did and josh said 2 more weeks ..you lambasted me and I punted...so you did good

had to wait for the other 8.5k refund for 1 year and 20 days

anyway if edgar is all wound up posting about me on here and i have him on /ignore well he is not bugging the rest of you consider it a public service

in hindsight the only thing i really really got stuck on is this no roi no refund titan as to the rest ....i wiggled out of the other situations

https://translate.google.com/translate?sl=sv&tl=en&js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fwww.idg.se%2F2.1085%2F1.591641%2Fkunder-rasar-mot-bitcoinbolaget&edit-text=&act=url

I've known Searing since early 2013 (over a year now),I met him on BFL chat box & tried to warn him about BFL's past.But he did what he wanted anyhow 

I don't think he's edgar,if you look thru edgar's post history you'll see edgar is rather negative in the majority of his postings with no sense of humor.

While Searing spins things in a much more humorous manner,so no I think Searing is only Searing.IMHO 

That would truly be a scary individual to be able to channel 2 wildly different writing styles and attitudes. I really don't like the personal attacks considering there are tools built into the forum to ignore people you don't want to see.

Same here.

Here's a great article on KNC from Computer Sweden

http://www.idg.se/2.1085/1.591641/kunder-rasar-mot-bitcoinbolaget

That would be really creative if true, because in the past they have posted tracking updates for hardware delivered to different hemispheres of the earth.

Of course KnC have sold all the bitcoins they have mined. They do not care about the value of a bitcoin in the future, they see $$$ in those blocks and that what they are working for.

Yep Cablez. They don't believe in bitcoin in any way, confirmed by their actions. I spoke about this way back

Status changed to shipped. Received UPS tracking info.

And that's just the address groups that we know about.. lol

Are BTC payments for hardware included in the 82,000 BTC?