Swedish ASIC miner company kncminer.com - page 471.

Biodom

legendary

Activity: 3990

Merit: 4597

Quote from: mtbitcoin on May 06, 2014, 01:55:20 PM

Got my refund too. Today makes it just under a month since the refund request was made for my 2nd (and last unit).

Imho, KNC feels like a house of cards at the moment that will stay up as long as they can get fresh funds $$$ in or mine enough BTC for the refunds. So I took the BTC refund instead of the wire transfer that never went through.

For what it's worth though, thank you the refund (and customer service for the prompt replies) and good luck to those still holding out

Cheers

When did you request the refund change from wire to BTC? Thanks.

mtbitcoin

legendary

Activity: 876

Merit: 1000

Etherscan.io

Got my refund too. Today makes it just under a month since the refund request was made for my 2nd (and last unit).

Imho, KNC feels like a house of cards at the moment that will stay up as long as they can get fresh funds $$$ in or mine enough BTC for the refunds. So I took the BTC refund instead of the wire transfer that never went through.

For what it's worth though, thank you the refund (and customer service for the prompt replies) and good luck to those still holding out

Cheers

midyatspor

member

Activity: 107

Merit: 10

Finally got my refund today in BTC, you got to call them daily and bug them, I requested refund about a month ago then about a week ago I emailed them a nasty email with threatening to file a complaint with Swedish Officials and demanded refund in BTC or bank wire which was the initial refund, they emailed me and said they would refund in BTC, that was about a week ago, I called them this morning again and went off on them and was told that the refund would happen today in BTC and it did, about $50 less than the original wire amount.

I am glad I got my money back and no more this Pre-Order BS stuff, I think KNC ruined their reputation and would never buy from them again.

RawDog

legendary

Activity: 1596

Merit: 1026

Quote from: dropt on May 06, 2014, 10:11:18 AM

Quote from: RealMalatesta on May 06, 2014, 10:07:39 AM

Quote from: Syke on May 06, 2014, 10:03:45 AM

Quote from: RawDog on May 06, 2014, 09:49:45 AM

KnC is dead. Their awesome reputation build over one year is destroyed in about 30 days. Nobody will buy their stuff again. Darn. I was hoping they'd do a really cool Gen2 20nm product too.

They don't want anyone to buy their stuff. They're done with retail business. Customers were just way to fund their massive mining farm.

However, they will have a problem in modernizing their data center if they do not have any cash.

Do not have any cash? They have a massive mining farm. They don't need your money anymore.

I've gotta admit, that was a brilliant move. I never did understand why they'd sell a minor when operating one brings more money. It seems like a conflict of interest. Until you consider that they are actually going to spend all the customer money building a massive datacenter and then just letting their customers suffer with very late delivery of used and broken aged garbage - and calling them 'SuperJups'. lol - good one!

Surely they can't be calm with their actions? WTF? I thought the Russians were bad.

dropt

legendary

Activity: 1512

Merit: 1000

Quote from: RealMalatesta on May 06, 2014, 10:07:39 AM

Quote from: Syke on May 06, 2014, 10:03:45 AM

Quote from: RawDog on May 06, 2014, 09:49:45 AM

KnC is dead. Their awesome reputation build over one year is destroyed in about 30 days. Nobody will buy their stuff again. Darn. I was hoping they'd do a really cool Gen2 20nm product too.

They don't want anyone to buy their stuff. They're done with retail business. Customers were just way to fund their massive mining farm.

However, they will have a problem in modernizing their data center if they do not have any cash.

Do not have any cash? They have a massive mining farm. They don't need your money anymore.

RealMalatesta

legendary

Activity: 2380

Merit: 1150

Quote from: Syke on May 06, 2014, 10:03:45 AM

Quote from: RawDog on May 06, 2014, 09:49:45 AM

KnC is dead. Their awesome reputation build over one year is destroyed in about 30 days. Nobody will buy their stuff again. Darn. I was hoping they'd do a really cool Gen2 20nm product too.

They don't want anyone to buy their stuff. They're done with retail business. Customers were just way to fund their massive mining farm.

However, they will have a problem in modernizing their data center if they do not have any cash.

Syke

legendary

Activity: 3878

Merit: 1193

Quote from: RawDog on May 06, 2014, 09:49:45 AM

KnC is dead. Their awesome reputation build over one year is destroyed in about 30 days. Nobody will buy their stuff again. Darn. I was hoping they'd do a really cool Gen2 20nm product too.

They don't want anyone to buy their stuff. They're done with retail business. Customers were just way to fund their massive mining farm.

RawDog

legendary

Activity: 1596

Merit: 1026

Quote from: bobsag3 on May 06, 2014, 09:01:32 AM

We are experiencing delays with our bank transfer refunds. We apologise for this.
However, we can now provide you with a bitcoin refund which will be processed much faster. The refund will be issued at the bitstamp.net rate at the time of processing. Please provide us with a wallet address if you wish to receive the refund via this method.

So 2 months after I ask for a BTC refund, they deny me and force me to take BTC, all of a sudden cant get a wire? This is some serious BS.

They have loads of BTC now because they are using all those new Neptunes to mine up some BTC. They are out of cash as new orders are not coming in on Neptune 3rd.

KnC is dead. Their awesome reputation build over one year is destroyed in about 30 days. Nobody will buy their stuff again. Darn. I was hoping they'd do a really cool Gen2 20nm product too.

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Just got this gold:

Liam (kncminer)
May 06 12:08

Hello,

We are experiencing delays with our bank transfer refunds. We apologise for this.
However, we can now provide you with a bitcoin refund which will be processed much faster. The refund will be issued at the bitstamp.net rate at the time of processing. Please provide us with a wallet address if you wish to receive the refund via this method.

Thanks

Med vänlig hälsning/Best regards

Liam Vardy

KnCMiner

So 2 months after I ask for a BTC refund, they deny me and force me to take BTC, all of a sudden cant get a wire? This is some serious BS.

Searing

copper member

Activity: 2898

Merit: 1465

Clueless!

Man it is like the end of days on here....(i got my bfl refund may 2nd)
now KNC is stalling on refunds.....jeez...things are turning out a lot
different then I would have bet 1 month ago....KNC has fallen far imho!

RealMalatesta

legendary

Activity: 2380

Merit: 1150

Quote from: juloong on May 06, 2014, 07:49:03 AM

They actually have refunded me promptly in btc. i think it takes 10 business days. are you batch 1 or batch 2 customer?

Happy for you that you received your refund in BTC promptly. However, I haven't. And: They write it normally takes ten business days for a refund in US$. Regarding BTC-refund, they write about hours, not business days:

Quote

BTC refunds will be sent much faster since the time in transit is hours, not days like with bank transfer.

We estimate that it can take 7-10 working days to process a refund, but during peak times this will be much higher.

To reduce the downtime, we are now offering BTC refunds to all customers, regardless of how they initially paid for their order. BTC refunds will be processed faster than refunds via bank transfer.

And this has nothing to do with batch 1 or batch 2. They agreed in an e-mail to refund but haven't done so.

joeventura

hero member

Activity: 854

Merit: 500

Quote from: aramaic on May 06, 2014, 06:27:51 AM

Today I spoke again for my refund with this assholes.

They create new tactic for this week. Now Kurt said:

"Here is a link to our terms and conditions: https://www.kncminer.com/pages/tandc
As I stated previously, we do not have a refund policy. However, we are processing all refund for Neptune orders but there are delays in refunds via bank transfer.

BTC refunds are being processed faster. If you would like to convert your current refund to a BTC refund, please contact our support team. "

Hey Kurt ,

This screenshot is for you:

It showing your refund notes for Neptune, remember?

http://s22.postimg.org/wfg07hoyp/Neptune_Refund.jpg

Check what you promised, then think for a second and check what you have done from this what was promised?

ONE BIG NOTHING

I agree ,

You are one big nothing and you go in history after your recent epic fails.

SCAM and FRAUD now you are and cheap bastards also.

"Dude, Kurt ain't here man"

juloong

newbie

Activity: 5

Merit: 0

They actually have refunded me promptly in btc. i think it takes 10 business days. are you batch 1 or batch 2 customer?

RealMalatesta

legendary

Activity: 2380

Merit: 1150

Every time one thinks that KnC can not get lower, they prove that we are wrong. Claiming they do not have a refund policy, but wrote when I ordered my Neptunes:

Quote

All refunds will be refunded in dollars and you can refund up to shipment

(see here: https://web.archive.org/web/20131212133634/https://www.kncminer.com/categories/miners

They promote transfers in BTC, because

Quote

"BTC refunds will be sent much faster since the time in transit is hours, not days like with bank transfer."

However, no refund for me - and obviously many others - in a timely manner, although I accepted a refund in BTC.

This smells. I have contacted two lawfirms in Sweden and asked for their opinion. I'm more than willing to get this legal road, and the more people with similar cases, the more likely it won't cost too much.

I'll post the lawfirm's responses once they arrive....

aramaic

newbie

Activity: 13

Merit: 0

Today I spoke again for my refund with this assholes.

They create new tactic for this week. Now Kurt said:

"Here is a link to our terms and conditions: https://www.kncminer.com/pages/tandc
As I stated previously, we do not have a refund policy. However, we are processing all refund for Neptune orders but there are delays in refunds via bank transfer.

BTC refunds are being processed faster. If you would like to convert your current refund to a BTC refund, please contact our support team. "

http://

Hey Kurt ,

This screenshot is for you:

It showing your refund notes for Neptune, remember?

http://s22.postimg.org/wfg07hoyp/Neptune_Refund.jpg

Check what you promised, then think for a second and check what you have done from this what was promised?

ONE BIG NOTHING

I agree ,

You are one big nothing and you go in history after your recent epic fails.

SCAM and FRAUD now you are and cheap bastards also.

Searing

copper member

Activity: 2898

Merit: 1465

Clueless!

Quote from: bittawm on May 06, 2014, 05:51:04 AM

Kurt stop ignoring my question;

if we want to refund and send this JUNK back can we do that?

simple yes or no??

can we send all this JUNK BACK FOR A REFUND OR NOT? Huh

Hi,

No refunds will be issued on the Jupiter 3TH/s miners. However, as I stated in my previous post, if you are experiencing any problems we will of course replace any faulty items and work with you to get your miner up and running.

crap that clears that up...RMA tag with KNC...likely no fun at all

(good thing I did not get a Titan....er DOH! damn it ...er never mind)

Searing

bittawm

legendary

Activity: 1894

Merit: 1087

Kurt stop ignoring my question;

if we want to refund and send this JUNK back can we do that?

simple yes or no??

can we send all this JUNK BACK FOR A REFUND OR NOT? Huh

Hi,

No refunds will be issued on the Jupiter 3TH/s miners. However, as I stated in my previous post, if you are experiencing any problems we will of course replace any faulty items and work with you to get your miner up and running.

Searing

copper member

Activity: 2898

Merit: 1465

Clueless!

Quote from: RoadStress on May 06, 2014, 05:13:34 AM

Quote from: Searing on May 06, 2014, 05:04:53 AM

.................
Just re-read the above still can't believe how bad they are screwing the Franken Jupiter Folks....

Searing

You didn't paste what is relevant

Quote

Kurt commented
We are issuing refunds, but refund with bank transfers are delayed. To combat this delay we are now offering BTC refunds to all customers, regardless of their original payment method.

Go ahead!

ok I"m obviously missing something here in the give and take as far as I've heard..the Franken Jupiter people by taking them CAN'T get a refund

now if you ment they also are turning to btc to get around the fact the bank xfer is delayed I take you point get a refund

but man ...feel sorry for the franken jupiter folks with no Refund option..just the steady stream of back and forth RMA with broken parts loop (likely)

no slam here but unless I missed a memo?

Searing

p.s. I know one thing for damn sure...the 'BTC to all customers' sure as heck don't apply to those ordering a Titan (sigh...in my youth of 2013 when KNC stood on a golden hill...innocence lost....my poor noobie 2013 self....used and abused by BFL ...betrayed by KNC it seems.....it is turning into a frigging 'soap opera"....

raskul

sr. member

Activity: 434

Merit: 250

Quote from: RoadStress on May 06, 2014, 05:13:34 AM

Quote from: Searing on May 06, 2014, 05:04:53 AM

.................
Just re-read the above still can't believe how bad they are screwing the Franken Jupiter Folks....

Searing

You didn't paste what is relevant

Quote

Kurt commented
We are issuing refunds, but refund with bank transfers are delayed. To combat this delay we are now offering BTC refunds to all customers, regardless of their original payment method.

Go ahead!

take your bitcoins

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: Searing on May 06, 2014, 05:04:53 AM

.................
Just re-read the above still can't believe how bad they are screwing the Franken Jupiter Folks....

Searing

You didn't paste what is relevant

Quote

Kurt commented
We are issuing refunds, but refund with bank transfers are delayed. To combat this delay we are now offering BTC refunds to all customers, regardless of their original payment method.

Go ahead!

Topic: Swedish ASIC miner company kncminer.com - page 471. (Read 3050075 times)