Something doesn't quite add up here:
All,
So last week we really messed up. We sent out products to our customers which arrived broken, damaged and quite frankly unusable.
So in order to fix this the best way we can. We are not asking for these products back from anyone who has received them already. We will simply assume that every card was damaged in shipment even if it arrived undamaged. We will send out to every customer who had a 3TH Jupiter or several already arrive, enough cards to replace their entire collection,
There is no way our customers should have to suffer because of our mistake in not properly securing the components during shipment
and:
Hi,
Apologies for the delay in reply. We understand your concern and frustration with the issues regarding the damaged and non functioning boards. Please provide us with information on how many boards you have which are dead or not fully functional and we will issue the RMA for the boards to be sent back to us for replacement.
If possible please run the following diagnostic file and provide us with the results. We will then be able to see the exact issues and provide you with further assistance or the RMA for the board to be replaced.
https://www.kncminer.com/userfiles/file/diag-1.2-E.bin
To run this file simply download it to your computer and apply it the same way as a firmware update. The results will be printed to the screen once the test has completed.
Thanks in advance and apologies for the inconvenience caused.
Best regards |
Med vänlig hälsning
Keith Gurnett
Topic: Swedish ASIC miner company kncminer.com - page 474. (Read 3050074 times)
You need to build a CRIMINAL case, and that may be extremely difficult. You will need a savvy lawyer, and plenty of money to pay him/her. A court-appointed attorney in this case will get you booted from the backlog before you can say rumplestiltskin.
I absolutely agree. But the cheapest way to get the material a lawyer needs to build a criminal case is the civil case. I don't know how these cases are handled in the US, but here it is pretty clear as described by the authorities:
Quote
The Enforcement Authority sends a letter, order to pay, concerning the claim to the party from which you wish to receive payment (the defendant). The letter contains a slip which the defendant shall fill in and return. It is proof that the letter has been received.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
Most probably, Knc will contest the debt. However, as a member of Teledata - a Swedish debt collecting agency - I can ask them to go against KnC. They will hate this, for it will affect their creditworthiness.
But if that can order payment as you say... great!
In the worst of all cases, I'll have to sell my claim against KnC for a fraction of the dollar to Teledata. So I would get some money, while Teledata would make the noise. But this is, in my opionion, only "Plan B from outer Space".... First, I'd like to get an official walking into their premises and seize some material (daydreaming). ..
You guys are making a hell of a noise, but still RoadStress received his BTC-refund within 2 days.
So what's the problem ? Just ask a BTC refund, double your investment and hodl
I asked for a BTC refund. KnC: ",,,we will process this for you as soon as possible." So how many days is "as soon as possible"? Obviously more than two days.
Maybe you can call them... that solved the problem for RoadStress... +46 8559 253 20
Hm, probably will do this tomorrow... for I'm pretty sure that they are now in Boden polishing their rigs...
But I will still tip RealMalatesta if he gets a written document from any "Enforcement Authority"
Hehe :-) And if I get the money or BTC from KnC, I'll throw 1 BTC into a pot which we will use for a BBB (Belgium-Beer-Barty)... :-p
You guys are making a hell of a noise, but still RoadStress received his BTC-refund within 2 days.
So what's the problem ? Just ask a BTC refund, double your investment and hodl
I asked for a BTC refund. KnC: ",,,we will process this for you as soon as possible." So how many days is "as soon as possible"? Obviously more than two days.
Maybe you can call them... that solved the problem for RoadStress... +46 8559 253 20
You guys are making a hell of a noise, but still RoadStress received his BTC-refund within 2 days.
So what's the problem ? Just ask a BTC refund, double your investment and hodl
But I will still tip RealMalatesta if he gets a written document from any "Enforcement Authority"
hmm, that sounds like a good idea to add pressure... but where does that go legally? It would just give them a poor credit rating here, and they don't need credit anymore, as they are rich already, and have no need for credit.
Sam will need credit credit as a private person.
You need to build a CRIMINAL case, and that may be extremely difficult. You will need a savvy lawyer, and plenty of money to pay him/her. A court-appointed attorney in this case will get you booted from the backlog before you can say rumplestiltskin.
I absolutely agree. But the cheapest way to get the material a lawyer needs to build a criminal case is the civil case. I don't know how these cases are handled in the US, but here it is pretty clear as described by the authorities:
Quote
The Enforcement Authority sends a letter, order to pay, concerning the claim to the party from which you wish to receive payment (the defendant). The letter contains a slip which the defendant shall fill in and return. It is proof that the letter has been received.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
Most probably, Knc will contest the debt. However, as a member of Teledata - a Swedish debt collecting agency - I can ask them to go against KnC. They will hate this, for it will affect their creditworthiness.
But if that can order payment as you say... great!
You guys are making a hell of a noise, but still RoadStress received his BTC-refund within 2 days.
So what's the problem ? Just ask a BTC refund, double your investment and hodl
I asked for a BTC refund. KnC: ",,,we will process this for you as soon as possible." So how many days is "as soon as possible"? Obviously more than two days.
You guys are making a hell of a noise, but still RoadStress received his BTC-refund within 2 days.
So what's the problem ? Just ask a BTC refund, double your investment and hodl
You need to build a CRIMINAL case, and that may be extremely difficult. You will need a savvy lawyer, and plenty of money to pay him/her. A court-appointed attorney in this case will get you booted from the backlog before you can say rumplestiltskin.
I absolutely agree. But the cheapest way to get the material a lawyer needs to build a criminal case is the civil case. I don't know how these cases are handled in the US, but here it is pretty clear as described by the authorities:
Quote
The Enforcement Authority sends a letter, order to pay, concerning the claim to the party from which you wish to receive payment (the defendant). The letter contains a slip which the defendant shall fill in and return. It is proof that the letter has been received.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
The person receiving the letter may react in different ways:
The person makes the payment to you. If the entire debt is paid off you must promptly request a withdrawal of your application in writing. You must also inform us if only part of the debt is paid.
The person writes us and objects to (contests) the debt. We inform you as such and you then decide whether you wish for your application to be passed on to the courts for further processing. If you do not wish for the courts to further the process, the Enforcement Authority will dismiss the case.
The person does not contact the Enforcement Authority. In this case, the Enforcement Authority will issue a verdict. The verdict shall state that the defendant is obligated to pay the debt which is the subject of your claim.
Most probably, Knc will contest the debt. However, as a member of Teledata - a Swedish debt collecting agency - I can ask them to go against KnC. They will hate this, for it will affect their creditworthiness.
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund?
There's no hurdle: A civil claim for getting money back is not a matter of consumer protection but of "Kronofogden". Consumer protection is handled by the Swedish Consumer Agency. I've written them, too, basically because "unfair contract terms" - I wrote them after I had a long conversation with one of their lawyers, telling them about the TOS and how they want that clients declare themselves as business instead of individual. However, I haven't got a response from them yet.
UG. Good luck man... civil servant lawyers are among the least experienced, and are required to "serve" to get that experience, hence a "court appointed attorney" same thing. That's like going to the dental school for facial surgery...scary. I suggest a REAL attorney, who is a member of a large firm, so you can organize a class-action suit. That's probably the path of "least resistance", but will also take time, just like BFL. You know how many cases BFL has against them? Hundreds. A year later, they are still selling vaporware machines to whoever will buy.
This is a huge mess in a cloudy area to say the least.
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund?
There's no hurdle: A civil claim for getting money back is not a matter of consumer protection but of "Kronofogden". Consumer protection is handled by the Swedish Consumer Agency. I've written them, too, basically because "unfair contract terms" - I wrote them after I had a long conversation with one of their lawyers, telling them about the TOS and how they want that clients declare themselves as business instead of individual. However, I haven't got a response from them yet.
as agreed.
[/quote]
Just as a funny side-line: I ordered the miners for a company. However, KnC does not let me fill in the business name, but only my name. So much about "business".
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund?
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund?
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
I never noticed that, I cannot speak about how that would impact the case but I suspect it does as different protections should apply in that case..
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
I never noticed that, I cannot speak about how that would impact the case but I suspect it does as different protections should apply in that case..
Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure.
as agreed.
I don't see any way around that one.
https://www.kncminer.com/pages/tandc
"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business."
Early March 
Why don't you call KNC and ask for a BTC-refund ?
Why don't you call KNC and ask for a BTC-refund ?
Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you.
RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund.
Sam confirmed that BTC refunds are faster.
After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums.
STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM!
or you were just repeatedly emailing them warning who?
2 separate things. I just sent them a lot of e-mails asking them for a clear date for my refund. Between 20 and 50.
Letting everyone know that they should stay away from KnC was done here on the forums.
anyone else receive the replacement parts yet?
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