Topic: Swedish ASIC miner company kncminer.com - page 475. (Read 3050074 times)

The civil case normally should go pretty quickly.  It is standard procedure.

Sam? Hm, seems they made a movie about Sam at KnC:

http://www.anyclip.com/movies/brazil/looking-for-sam/#!quotes/

Given they redelivered used hardware as a replacement for a new system and never clarified that would be the case, and left customers in a position to attempt to repair without any option for a refund I suspect he will actually have a decent case on his hands in the eyes of Swedish law..

Must not have worked, I never got the spam you speak of... ?
or you were just repeatedly emailing them warning who?

+1
justsaying

After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums.

STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM!

Oh yeah...
55 days 'till Vacation @ KNC... The whole month of July... (Swedish Industrial Vacation)
That ought to throw a monkey-wrench in the wheel for sure...  ug.

I wish it were two days in my case....

Does anyone install the new firmware to tell us

If they sent you replacement boards; you are compensated in the eyes of the law. I don't see what ground you have to bring it to court. You'd best talk with a lawyer before you waste too much energy on that.
CE certification is required for power supplies, not the components, and since the TOS clearly states you are agreeing you are a business, you are then NOT even a consumer, and are rejected from any "Consumer Protection Laws."

RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund.

Sam confirmed that BTC refunds are faster.

KnC declared today that their 3TH Super Juniors are safe to run and refuse to issue refunds. My last reply to them, now let the courts decide
Today, 06:27 PM
Originally posted by Kurt
Hi, Provided that all the components are connected properly and that you have 1 PCI-e cable per ASIC board, your miners will of course be safe to run. We understand that due to problems with shipping some components had been damaged, but in resolution additional ASIC boards had been sent to you. It is impossible to assist you further if you will not use the replacement boards to fix your miner. With these additional ASIC boards, you will need to re-assemble your miner and replace the faulty ASIC boards inside the case. I can see that you have a case open with my colleague, he will be able to offer you any assistance you require in order to help you set up your miner.
Thanks for your reply Kurt.


My reply:
I will use your statement that your 3TH Super Jupiters are safe to run and pose no risk when I submit my report to the Consumer protection agency. I will also have a written testimony of a certified technician included which will state and explain in details why those Super Juniors are a danger to run outside a supervised data centre. As KnC refuses to refund the money to customers they have scammed with second hand goods which mostly arrived damaged, it will be a case for the courts to decide.

I hope you don't mind that the press has been informed and I will do my best to get documented testimony from as many of the 400 Super Jupiter as possible proofing that KnC willingly sold faulty second hand parts to customers which do pose a danger. If KnC thinks that in a few days the public will forget about this scandal and your way to get 4.000.000 USD by dumping off used hardware stuff from your data centre onto customers who had supported you since the beginning, you will be wrong.

I hope that no miner will suffer any damage while running your dangerous mining equipment. You have not only lost me as a customer but also lost the respect of the whole mining community. There is no need to post another offer to send back your faulty ASIC board cards for replacement.

I have explained you in detail per email that I do not trust your mining equipment any longer.

As you refuse to refund my money I will do my best to join together with other of the 400 cheated Super Jupiter customers to pursue a lawsuit against KnC.

Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.

Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you.

I have meanwhile contacted not only the Swedish Chamber of Commerce, but also the embassy's trade department of our country in Sweden. Furthermore, I have filed a claim and highly recommend that everyone of you does so, too. You can download the document here:

http://www.kronofogden.se/download/18.3ad14b751432a2e49d11da1/1389777725396/9012B11.pdf

And here you can read more about the following proceeding:

http://www.kronofogden.se/Applicationforinjunctiontopay.html

Mainly interesting for me is the following:

http://www.kronofogden.se/WhattheEnforcementAuthorityisallowedtoseize.html

So basically, I have requested that they would also seize all data regarding the financing of KnC's operation. This information may be crucial for submitting it to a lawyer who should file a criminal complaint if he finds any wrongdoing - and normally, such a wrongdoing can be found. If a criminal case is successfull and you have filed a claim that KnC has to pay for damages, you are in a pretty good situation if your financial (civil) claim has been approved.

And damages are here: With the assets witheld by KnC 20nm AB, you could have bought a miner and made BTC and may have sold them. So make sure you already have a good documentation of when you sent them which mail.

Also: Kronofogden explicitly writes:


So first send KnC a mail giving them a last deadline for payment.
If you have agreed to be paid by Bitcoin: Inform them that you retreat from this offer and - after they have failed to pay you in US$ and Bitcoin - now request a payment in US$. Otherwise, your order to pay surely will be rejected by the authorities.

This retraction from a payment by Bitcoins HAS to be sent to KnC BEFORE you send the letter to Kronofogden.

This is the information I received up to date from our embassy as well as from the Chamber of Commerce. I'll post any additional information I receive.

 

They can't "fall off like that" the 1kg heatsinks and fans were not attached properly and came off rolling around all over the inside of the case smashing bits off.

Early March

Why don't you call KNC and ask for a BTC-refund ?

Early march.

Its also pretty cheap for me to fly up to Sweden... just dont have time before the BTC14 conference.

Requested refund on Apr 9th. Still waiting. Also considering legal action.

Early March or April?

good