Swedish ASIC miner company kncminer.com - page 503.

Zelek Uther

hero member

Activity: 700

Merit: 504

Run a Bitcoin node.

Quote from: sbfree on April 25, 2014, 03:03:30 PM

Quote from: RoadStress on April 25, 2014, 03:00:54 PM

Quote from: sbfree on April 25, 2014, 02:58:17 PM

Quote from: Zelek Uther on April 25, 2014, 02:52:26 PM

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Is that bare ASICs with thermal paste on top? Where are the heat sinks?

bouncing around playing pinball with everything else...knocking off resistors and who knows what else???

not sure, but you can kinda see them in the background, if not in the other pics or the album pics.

Weren't the radiators supposed to be mounted with screws? Last time there were some problems with coolers falling off the radiators, but radiators falling off is simply retarded.

well if you look at pictures of their DEATHSTAR, i mean imean datorhall or whatever, you will see that these are probably the same boards they had their exposed and out of case on shelving, probably on stand offs, so no need to screw down the heat sinks...

SO WHY WOULD ANY ENGINEER THINK THAT YOU WOULD NEED TO SCREW THEM DOWN TO SHIP? Huh

because he got paid millions and doesn;t give a shit anymore, thats why he wouldnt!

They didn't attach the heat sinks to the ASICs with screws? Seriously, WTF!

That is just plain dumb... quite possibly every 3 TH/s Super Jupiter shipped will have this problem. I wonder whether there is a customer out there with an actual working unit?

itod

legendary

Activity: 1988

Merit: 1077

Honey badger just does not care

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

These things were prevented in some degree in previous batches. What is happening to KnC? Did some employees left the company so quality control degrades so much?

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: btc_uzr on April 25, 2014, 04:08:31 PM

Remember they do no end-consumer business, but B2B only.
*edit: they say so..we know better

But aren't they breaking their own rules by selling to private persons? Where is the B2B if they don't have the receipt for a company?

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Remember they do no end-consumer business, but B2B only.
*edit: they say so..we know better

RoadStress

legendary

Activity: 1904

Merit: 1007

Could you claim damages in court for putting yourself in danger by not having any information about powering on miners(damaged or not)?

tzortz

hero member

Activity: 728

Merit: 500

I cannot believe it. They are kidding!

They deserve a massive lawsuit.

Angry

joeventura

hero member

Activity: 854

Merit: 500

Quote from: sbfree on April 25, 2014, 03:07:50 PM

Quote from: joeventura on April 25, 2014, 03:03:40 PM

Quote from: faetos on April 25, 2014, 08:33:02 AM

Lawsuit, dude. That's a pile of BS they sent you guys. Avenger pegged this one. I think he looked into Joe's crystal ball for a bit.

You didn't need my crystal ball to know the screwing was going to continue.

You guys who choose frankenjups or didn't refund are like abused women........."But I love KNC, they wouldn't hurt me again"

When you start a company you worry about the happiness of every customer,
When you are swimming in a tsunami of cash and your business is hugely successful, your tune changes to "What's a customer? Help me count this money"

Till months before his death Steve Jobs was STILL replying directly to customers emails, customers who he never lost touch with,
Sam Cole is no Steve Jobs.

KNC has no advantage over most any of their competitors except a little less power consumption (allegedly) so those who opted for frankenjups didn't care about power consumption and those that still hold on for the Neptunes are already underwater even if they deliver 4th

For $6k you can buy 3TH from Antminer and have it Monday, $8 for 4TH and you paid $10k? $12k and you will wait until 3rd quarter to get delivery?

At this juncture my crystal ball tells me that KNC is better off with EVERYONE refunding and they use the customer Neptunes in their data center and sell any Jupiter Modules that don't fit in the after/used market.

So says the Crystal Ball

joe, thanks for the SALT.

I figured all those loose fans from the jupiter shipping fiasco would have taught them something. I held on hoping that they would come close to their B/B+ performance with Neptune/Frankenjup as they did with the OG Jupiter....

boy was I wrong. Not a KNC fanboy/lover nor was I a hater but....but.....I will wait to see how they handle this before tirading some more (if that even is a word)

Sorry brother didn't mean it to be salt, just trying to save others from having to make the same mistakes.

You have my heartfelt condolences on the screwing they gave you.

Hopefully they will make it right ship you new stuff and you can fix the old stuff and come out ahead.

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

If there would be no harm I would rofl all evening, but this is too sad. Really. I can feel your pain.

Are there at least mounting holes for the fans and just the screws are missing?
Or is this a total misconstruction with no possibility at all to mount the fans except with thermal paste?

btw, there's a glimpse of light for you I'd say.
They seem to be willing to compensate this time, hope the best for you (maybe ending up with additional hashes).
http://forum.kncminer.com/forum/main-category/hardware/36790-got-delivery-of-the-super-jupiters-wtf-knc?p=36849#post36849

sbfree

sr. member

Activity: 336

Merit: 250

Quote from: joeventura on April 25, 2014, 03:03:40 PM

Quote from: faetos on April 25, 2014, 08:33:02 AM

Lawsuit, dude. That's a pile of BS they sent you guys. Avenger pegged this one. I think he looked into Joe's crystal ball for a bit.

You didn't need my crystal ball to know the screwing was going to continue.

You guys who choose frankenjups or didn't refund are like abused women........."But I love KNC, they wouldn't hurt me again"

When you start a company you worry about the happiness of every customer,
When you are swimming in a tsunami of cash and your business is hugely successful, your tune changes to "What's a customer? Help me count this money"

Till months before his death Steve Jobs was STILL replying directly to customers emails, customers who he never lost touch with,
Sam Cole is no Steve Jobs.

KNC has no advantage over most any of their competitors except a little less power consumption (allegedly) so those who opted for frankenjups didn't care about power consumption and those that still hold on for the Neptunes are already underwater even if they deliver 4th

For $6k you can buy 3TH from Antminer and have it Monday, $8 for 4TH and you paid $10k? $12k and you will wait until 3rd quarter to get delivery?

At this juncture my crystal ball tells me that KNC is better off with EVERYONE refunding and they use the customer Neptunes in their data center and sell any Jupiter Modules that don't fit in the after/used market.

So says the Crystal Ball

joe, thanks for the SALT.

I figured all those loose fans from the jupiter shipping fiasco would have taught them something. I held on hoping that they would come close to their B/B+ performance with Neptune/Frankenjup as they did with the OG Jupiter....

boy was I wrong. Not a KNC fanboy/lover nor was I a hater but....but.....I will wait to see how they handle this before tirading some more (if that even is a word)

mtminer

member

Activity: 86

Merit: 10

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Will these even work right without a true hold down?

I just got mine and I am a bit dazed. No cases for the controllers, none of the fans where hooked up, and then noticed they use the lid and plastic clips to keep the heat sinks on the chips.

joeventura

hero member

Activity: 854

Merit: 500

Quote from: faetos on April 25, 2014, 08:33:02 AM

Lawsuit, dude. That's a pile of BS they sent you guys. Avenger pegged this one. I think he looked into Joe's crystal ball for a bit.

You didn't need my crystal ball to know the screwing was going to continue.

You guys who choose frankenjups or didn't refund are like abused women........."But I love KNC, they wouldn't hurt me again"

When you start a company you worry about the happiness of every customer,
When you are swimming in a tsunami of cash and your business is hugely successful, your tune changes to "What's a customer? Help me count this money"

Till months before his death Steve Jobs was STILL replying directly to customers emails, customers who he never lost touch with,
Sam Cole is no Steve Jobs.

KNC has no advantage over most any of their competitors except a little less power consumption (allegedly) so those who opted for frankenjups didn't care about power consumption and those that still hold on for the Neptunes are already underwater even if they deliver 4th

For $6k you can buy 3TH from Antminer and have it Monday, $8 for 4TH and you paid $10k? $12k and you will wait until 3rd quarter to get delivery?

At this juncture my crystal ball tells me that KNC is better off with EVERYONE refunding and they use the customer Neptunes in their data center and sell any Jupiter Modules that don't fit in the after/used market.

So says the Crystal Ball

sbfree

sr. member

Activity: 336

Merit: 250

Quote from: RoadStress on April 25, 2014, 03:00:54 PM

Quote from: sbfree on April 25, 2014, 02:58:17 PM

Quote from: Zelek Uther on April 25, 2014, 02:52:26 PM

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Is that bare ASICs with thermal paste on top? Where are the heat sinks?

bouncing around playing pinball with everything else...knocking off resistors and who knows what else???

not sure, but you can kinda see them in the background, if not in the other pics or the album pics.

Weren't the radiators supposed to be mounted with screws? Last time there were some problems with coolers falling off the radiators, but radiators falling off is simply retarded.

well if you look at pictures of their DEATHSTAR, i mean imean datorhall or whatever, you will see that these are probably the same boards they had their exposed and out of case on shelving, probably on stand offs, so no need to screw down the heat sinks...

SO WHY WOULD ANY ENGINEER THINK THAT YOU WOULD NEED TO SCREW THEM DOWN TO SHIP? Huh

because he got paid millions and doesn;t give a shit anymore, thats why he wouldnt!

sbfree

sr. member

Activity: 336

Merit: 250

utterly sick to my stomach right now....worst off is I have to explain to my Dad about where his money is amongst those resistors and junk.

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: sbfree on April 25, 2014, 02:58:17 PM

Quote from: Zelek Uther on April 25, 2014, 02:52:26 PM

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Is that bare ASICs with thermal paste on top? Where are the heat sinks?

bouncing around playing pinball with everything else...knocking off resistors and who knows what else???

not sure, but you can kinda see them in the background, if not in the other pics or the album pics.

Weren't the radiators supposed to be mounted with screws? Last time there were some problems with coolers falling off the radiators, but radiators falling off is simply retarded.

sbfree

sr. member

Activity: 336

Merit: 250

yeah, wonder is you plug one of these in, what happens....bring hot dogs and marshmallows??

wpgdeez

hero member

Activity: 728

Merit: 500

What a fucking joke. How long until someone dies over this shit.

sbfree

sr. member

Activity: 336

Merit: 250

Quote from: Zelek Uther on April 25, 2014, 02:52:26 PM

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Is that bare ASICs with thermal paste on top? Where are the heat sinks?

bouncing around playing pinball with everything else...knocking off resistors and who knows what else???

not sure, but you can kinda see them in the background, if not in the other pics or the album pics.

Zelek Uther

hero member

Activity: 700

Merit: 504

Run a Bitcoin node.

Quote from: sbfree on April 25, 2014, 02:47:43 PM

here is more pics of my pain

http://imgur.com/a/0NDQm#0

Is that bare ASICs with thermal paste on top? Where are the heat sinks?

sbfree

sr. member

Activity: 336

Merit: 250

here is more pics of my pain

http://imgur.com/a/0NDQm#0

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: sbfree on April 25, 2014, 02:41:02 PM

so what do i do with these???

Try to RMA. I wonder how will they respond to that.

Topic: Swedish ASIC miner company kncminer.com - page 503. (Read 3050075 times)