If prices are denominated in fiat and bitcoin payments are not the only payment method available, then refunds should be in fiat.
If prices are denominated in btc, and btc is the only method of payment provided, then refunds should be in btc.
Ok well which is it?
Which prices are given on the website? I'm at work, and anything bitcoin related (apart from btctalk, weirdly) is blocked.
Prices are quoted in FIAT
Payments are either FIAT via Bank Transfer or via Bitcoin
So it would stand to reason that if you paid for a $10,000 item in Bitcoin you would get back $10,000 worth of Bitcoin
and if you did a bank transfer of $10,000 you would get back $10,000 via a bank transfer.
If prices are quoted in fiat and bitcoin is only payment option, I'd consider the fiat price to be a fair return.
but thats not the case so why are we still discussing it?
and you edited it out of your last response, so here is a question for you, Do you have a Neptune on order right now?
(my money is on NO)
I edited it out because it's a pointless question. I also noticed that you didn't read my answer, or replied to it with a non-sequitur.
To answer your question no, I have no Neptunes on order - or any other miner. Why does that matter? I'm certainly less biased than someone who does have something to gain or lose.
Here's a question for you though. If the btc price had dropped to below the btc price you paid when ordering, would you still want the refund in bitcoin? Or do you just want whatever will give you the most value?
It doesn't matter, but I am a customer of KNC and I come here for INFORMATION about the company and all I have seen of late is (not just you so don't take it personal) a bunch of people whining and speculating and postulating about stuff that is old news, about the train that has left the station. And frankly like I have said earlier, This company will never see another dime of mine, but they have never seen a dime from you and the arm chair/no skin in the game comments from many here is just getting old.
Again not a personal attack but pages and pages and pages of bullsh*t is just so tedious.
Here is the reality:
People who have ordered Neptunes, you are all now KNCCLOUD.COM customers. Period. End of story.
You can stop postulating about delivery dates. There is going to be no delivery so you can stop talking about it.
Regarding refunds:
If 1 year of 3TH hashing power delivered to you on (HAHAHA) June 1st (101 days from now, or about 10 difficulty increases) is going to make you back your purchase price then by all means don't get a refund (and remind me to tell you about a bridge I have to sell)
The facts of life:
Bitcoinorama is gone, he isn't coming back because his employers LIED to him (the lie of omission) and he won't come here and face the wrath, I wouldn't ether.
If you ask KNC if they have any intention to deliver the Neptune rather than start a cloud mining company called KNCCLOUD.COM (domain already registered) they are going to LIE to you or the customer service people will just give you some crappy polite response.
In the last week of May all customers will likely get an email saying "Sorry we didn't make it in time, PLan B is what we are going with"
then in July the Neptune will populate the biggest Cloud hashing company on the planet. KNCCLOUD.com
Such short memories you all have. I told you Plan B was coming a full week before it happened as I recall.
You can buy 3TH of Antminers today for that $12k and make up the extra cost of electricity plus a huge profit and start hashing in a week or two.
This of course is all just MY Opinion. I could be wrong. (but don't count on it)