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Topic: TECHNOBIT support tread + customer feedback - page 11. (Read 62575 times)

full member
Activity: 128
Merit: 100
guys are these errors normal?

every 10 sec...
http://prntscr.com/4xt59i

http://prntscr.com/4xt6uk

Try to change hexminerm-reset-below-threshold setting to 75

already done..dont know whats going on,think it is the board problem because when I disconnect problematic board,it works fine :/
full member
Activity: 238
Merit: 106
HI,
Sorry I did missed this.
Will be fixed Monday

Regards: Vesi

OK, thx vesi!
legendary
Activity: 1190
Merit: 1000
guys are these errors normal?

every 10 sec...
http://prntscr.com/4xt59i

http://prntscr.com/4xt6uk

Try to change hexminerm-reset-below-threshold setting to 75
newbie
Activity: 18
Merit: 0
Vesi-  Can you please tell me what the value of the capacitor is at the location in red below?  I have one board where this cap failed and I need to get a replacement:

https://i.imgur.com/zlQZr21l.jpg
full member
Activity: 128
Merit: 100
guys are these errors normal?

every 10 sec...
http://prntscr.com/4xt59i

http://prntscr.com/4xt6uk
member
Activity: 83
Merit: 10
hi Vesi,
Did you see the PM i send you?
newbie
Activity: 65
Merit: 0
HI,
Sorry I did missed this.
Will be fixed Monday

Regards: Vesi
full member
Activity: 238
Merit: 106
Hi Vesi,

order# HCRSHRFOY

2 x tplinks still not shipped yet?

Paid in full some time ago.
member
Activity: 83
Merit: 10
H Vesi,

Martin did help me on skype, the source of the problem is detected.

I'll send you PM about it

reagrds
Wilco
newbie
Activity: 65
Merit: 0
Hi,
For sure the board was tested.
you have to check coolers attachment.
use the whole set you had on your previous board.
Give me TW access or contact Martin on skype

Regards: Vesi

Hi, vesi did indeed use the set on the previous board.

I am available now for TeamViewer connection, i'll send a PM in 2 minutes.

Ok, PM send

edit: tried 0_4_0, does not work at all. Switched back to version 0_3_9 again
Hi,
It is written in 0_4_0 changelog
after flashing device
go ssh to the unit and type "fix_rc" + Enter
the unit will reboot
now everything should work as before

Regards Vesi
member
Activity: 83
Merit: 10
Hi,
For sure the board was tested.
you have to check coolers attachment.
use the whole set you had on your previous board.
Give me TW access or contact Martin on skype

Regards: Vesi

Hi, vesi did indeed use the set on the previous board.

I am available now for TeamViewer connection, i'll send a PM in 2 minutes.

Ok, PM send

edit: tried 0_4_0, does not work at all. Switched back to version 0_3_9 again

thx to martin i know what to do now.
newbie
Activity: 65
Merit: 0
Hi,
For sure the board was tested.
you have to check coolers attachment.
use the whole set you had on your previous board.
Give me TW access or contact Martin on skype

Regards: Vesi
member
Activity: 83
Merit: 10
mm, board goes zombie after 15 mins, hashrate at about 50 GH/s

what is the problem here?

with setting at 960 instead of 1024, it does about 200 GH/s, but still no stable hashrate

Going to try to use version 0_4_0
member
Activity: 83
Merit: 10
Hi,
just remove the whole set and mount it on your new board.

Regards : Vesi

Hi Vesi,
ok, thx. i'll work it out. Have already placed many coolers on cpu's was just wondering if there where any special things to think about in case of an hex4m Smiley

When i look at tracking & tracing of dpd, it will arrive tommorow

edit: 14-10-2014, it has arrived. today i'll swap the coolers.

Lot of errors, what could be the source of this?  Vesi, are you Guys able to look into it with teamviewer? I cant find anything wrong.

[Firmware Version] => 20140817
cgminer: 4_5_0_52103f6
Reply was 'STATUS=S,When=1413363694,Code=70,Msg=CGMiner stats,Description=cgminer 4.5.0|STATS=0,ID=HEX80,Enabled=Y,Status=Alive,Elapsed=70,MHS 5s=215.9G,MHS av=229.5G,Hardware Errors=8,Hardware Errors%=0.2130,USB Read Errors=0,USB Write Errors=0,USB Reset Count=0,Miner Reset Count=0,Last Share Time=1413363687,Chip Count=8,Frequency=230,Core Voltage=860,PIC Voltage Readings=859,Chip1 Nonces=84,Chip1 Engines=32,Chip1 Dupes=0,Chip2 Nonces=76,Chip2 Engines=32,Chip2 Dupes=0,Chip3 Nonces=88,Chip3 Engines=32,Chip3 Dupes=0,Chip4 Nonces=80,Chip4 Engines=32,Chip4 Dupes=0,Chip5 Nonces=92,Chip5 Engines=32,Chip5 Dupes=0,Chip6 Nonces=96,Chip6 Engines=32,Chip6 Dupes=0,Chip7 Nonces=89,Chip7 Engines=32,Chip7 Dupes=0,Chip8 Nonces=83,Chip8 Engines=32,Chip8 Dupes=0|STATS=1,ID=HEXM0,Enabled=Y,Status=Alive,Elapsed=70,MHS 5s=88.10G,MHS av=57.68G,Hardware Errors=22,Hardware Errors%=2.2680,USB Read Errors=0,USB Write Errors=0,USB Reset Count=0,Miner Reset Count=79,Last Share Time=1413363683,Chip Count=4,Frequency=1024,Core Voltage=820,PIC Voltage Readings=817,Chip0 Nonces=198,Chip0 Dupes=5,Chip0 Timouts Reset=14,Chip0 HW Errors Reset=0,Chip1 Nonces=552,Chip1 Dupes=81,Chip1 Timouts Reset=18,Chip1 HW Errors Reset=0,Chip2 Nonces=36,Chip2 Dupes=45,Chip2 Timouts Reset=29,Chip2 HW Errors Reset=0,Chip3 Nonces=162,Chip3 Dupes=63,Chip3 Timouts Reset=18,Chip3 HW Errors Reset=0|STATS=2,ID=POOL0,Elapsed=70,Calls=0,Wait=0.000000,Max=0.000000,Min=99999999.000000,Pool Calls=0,Pool Attempts=0,Pool Wait=0.000000,Pool Max=0.000000,Pool Min=99999999.000000,Pool Av=0.000000,Work Had Roll Time=false,Work Can Roll=false,Work Had Expire=false,Work Roll Time=0,Work Diff=256.00000000,Min Diff=256.00000000,Max Diff=256.00000000,Min Diff Count=306,Max Diff Count=306,Times Sent=28,Bytes Sent=2915,Times Recv=39,Bytes Recv=8589,Net Bytes Sent=2915,Net Bytes Recv=8589|'
[STATUS] =>
(
   [STATUS] => S
   [When] => 1413363694
  
Code:
=> 70
   [Msg] => CGMiner stats
   [Description] => cgminer 4.5.0
)
[STATS0] =>
(
   [STATS] => 0
   [ID] => HEX80
   [Enabled] => Y
   [Status] => Alive
   [Elapsed] => 70
   [MHS 5s] => 215.9G
   [MHS av] => 229.5G
   [Hardware Errors] => 8
   [Hardware Errors%] => 0.2130
   [USB Read Errors] => 0
   [USB Write Errors] => 0
   [USB Reset Count] => 0
   [Miner Reset Count] => 0
   [Last Share Time] => 1413363687
   [Chip Count] => 8
   [Frequency] => 230
   [Core Voltage] => 860
   [PIC Voltage Readings] => 859
   [Chip1 Nonces] => 84
   [Chip1 Engines] => 32
   [Chip1 Dupes] => 0
   [Chip2 Nonces] => 76
   [Chip2 Engines] => 32
   [Chip2 Dupes] => 0
   [Chip3 Nonces] => 88
   [Chip3 Engines] => 32
   [Chip3 Dupes] => 0
   [Chip4 Nonces] => 80
   [Chip4 Engines] => 32
   [Chip4 Dupes] => 0
   [Chip5 Nonces] => 92
   [Chip5 Engines] => 32
   [Chip5 Dupes] => 0
   [Chip6 Nonces] => 96
   [Chip6 Engines] => 32
   [Chip6 Dupes] => 0
   [Chip7 Nonces] => 89
   [Chip7 Engines] => 32
   [Chip7 Dupes] => 0
   [Chip8 Nonces] => 83
   [Chip8 Engines] => 32
   [Chip8 Dupes] => 0
)
[STATS1] =>
(
   [STATS] => 1
   [ID] => HEXM0
   [Enabled] => Y
   [Status] => Alive
   [Elapsed] => 70
   [MHS 5s] => 88.10G
   [MHS av] => 57.68G
   [Hardware Errors] => 22
   [Hardware Errors%] => 2.2680
   [USB Read Errors] => 0
   [USB Write Errors] => 0
   [USB Reset Count] => 0
   [Miner Reset Count] => 79
   [Last Share Time] => 1413363683
   [Chip Count] => 4
   [Frequency] => 1024
   [Core Voltage] => 820
   [PIC Voltage Readings] => 817
   [Chip0 Nonces] => 198
   [Chip0 Dupes] => 5
   [Chip0 Timouts Reset] => 14
   [Chip0 HW Errors Reset] => 0
   [Chip1 Nonces] => 552
   [Chip1 Dupes] => 81
   [Chip1 Timouts Reset] => 18
   [Chip1 HW Errors Reset] => 0
   [Chip2 Nonces] => 36
   [Chip2 Dupes] => 45
   [Chip2 Timouts Reset] => 29
   [Chip2 HW Errors Reset] => 0
   [Chip3 Nonces] => 162
   [Chip3 Dupes] => 63
   [Chip3 Timouts Reset] => 18
   [Chip3 HW Errors Reset] => 0
)
[STATS2] =>
(
   [STATS] => 2
   [ID] => POOL0
   [Elapsed] => 70
   [Calls] => 0
   [Wait] => 0.000000
   [Max] => 0.000000
   [Min] => 99999999.000000
   [Pool Calls] => 0
   [Pool Attempts] => 0
   [Pool Wait] => 0.000000
   [Pool Max] => 0.000000
   [Pool Min] => 99999999.000000
   [Pool Av] => 0.000000
   [Work Had Roll Time] => false
   [Work Can Roll] => false
   [Work Had Expire] => false
   [Work Roll Time] => 0
   [Work Diff] => 256.00000000
   [Min Diff] => 256.00000000
   [Max Diff] => 256.00000000
   [Min Diff Count] => 306
   [Max Diff Count] => 306
   [Times Sent] => 28
   [Bytes Sent] => 2915
   [Times Recv] => 39
   [Bytes Recv] => 8589
   [Net Bytes Sent] => 2915
   [Net Bytes Recv] => 8589
)

                        
newbie
Activity: 9
Merit: 0
I received my HEX4M (thanks Technobit!) installed coolers and was hashing happily away for 2 days ...

And then disaster struck!

My cheapo power supply melted its PCIE cables and burnt out - I should have known not to use 2 connectors from the one cable - but it was all I had  Angry

This has left me with a damaged HEX4M board - I can connect to it via USB, but it hashes at 3-5Ghs for a few minutes and then gets dropped by cgminer.

So - I need some hardware repair!  I'm in Australia, so shipping all the way to EU back to Technobit is likely to be expensive and will take a while.  And it's been quite a long time since I've picked up a soldering iron - the surface mount stuff would be beyond me anyway ...

Any suggestions for local repair?

Failing that, Vesi/Marto: How would I organize return to you for repair (at my cost of course)?

newbie
Activity: 65
Merit: 0
Hi,
just remove the whole set and mount it on your new board.

Regards : Vesi
member
Activity: 83
Merit: 10
Hi all,

When placing coolers on a HEX4M chips anything special to mind to? Or is it just the same as placing cooler on CPU?
Asking because in few days a new hex4m without coolers will arrive.

I've got standard cooling paste here, do i need special cooling paste, e.g. with extra silver in it, or can i use cooling pads instead of cooling paste?

Wilco

Depends on the quality of your cooler blocks.

Some cheaper blocks (like mine) are not perfectly flat, giving rise to hotsposts on the die. this manifests as good hashing that goes bad after a little heat buildup, in this case you have two options:

[1] lap your cooler blocks to get them flat and use a good paste. best option but alot of work if you have many boards.

[2] use slim thermal pads with best conductivity you can get. this works better than paste because it has a little elasticity to it and always expands to fill voids.

regardless you should go for best thermal conduction you can get, for paste I use shin-etsu. for pads i use a thin thermal adhesive pad, the type used for sticking sinks on RAM etc (smeared with shin-etsu)

Ok, thx. i'll use pads then i've already got good quality right here.
I've got the artic coolers for the hex4M, they where delivered with the board
newbie
Activity: 65
Merit: 0
Sorry to ask, but have these been tested on p2pool? I quite fancy a couple if they work OK....... Smiley
HI,
We are working on a P2Pool solution for our miners.
Will update as soon as tested and ready

Regards: Vesi

That's great news, thanks. Look forward to seeing the results  Smiley

Any news on this?

Ta  Smiley

Hi,
Yes , but not ready yet.
For sure you'll need a host PC or beagle bone with wallet client software.
Soon we'll be able to provide working solution on this
Regards: Vesi
full member
Activity: 238
Merit: 106
Hi all,

When placing coolers on a HEX4M chips anything special to mind to? Or is it just the same as placing cooler on CPU?
Asking because in few days a new hex4m without coolers will arrive.

I've got standard cooling paste here, do i need special cooling paste, e.g. with extra silver in it, or can i use cooling pads instead of cooling paste?

Wilco

Depends on the quality of your cooler blocks.

Some cheaper blocks (like mine) are not perfectly flat, giving rise to hotsposts on the die. this manifests as good hashing that goes bad after a little heat buildup, in this case you have two options:

[1] lap your cooler blocks to get them flat and use a good paste. best option but alot of work if you have many boards.

[2] use slim thermal pads with best conductivity you can get. this works better than paste because it has a little elasticity to it and always expands to fill voids.

regardless you should go for best thermal conduction you can get, for paste I use shin-etsu. for pads i use a thin thermal adhesive pad, the type used for sticking sinks on RAM etc (smeared with shin-etsu)
hero member
Activity: 686
Merit: 500
WANTED: Active dev to fix & re-write p2pool in C
Sorry to ask, but have these been tested on p2pool? I quite fancy a couple if they work OK....... Smiley
HI,
We are working on a P2Pool solution for our miners.
Will update as soon as tested and ready

Regards: Vesi

That's great news, thanks. Look forward to seeing the results  Smiley

Any news on this?

Ta  Smiley
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