Topic: The Rock Trading Scam www.therocktrading.com Exchange Review fraud opinion - page 41. (Read 36160 times)

The information that I quoted above is from DLA Piper (a global law firm)

https://www.dlapiper.com/en/italy/insights/publications/2017/06/anti-money-laundering-directive-in-italy/



https://www.dlapiper.com/en/italy/people/

Your alt allegations are a joke. I wish I had an older account to start this topic.

I don't know if you have any relation with the Rock and I don't really care. The facts on my OP speak from themselves.

Now you quote FAQ, but I still remember you posting


I debunked many times this note on their FAQ you are quoting as a basis for what the Rock is doing:

"Nota:

    per our sole discretion we can require additional informations or documents despite the status
    without updated and proper documentation FIAT deposits or withdrawals will be delayed until updated properly
    please read our AML policy"

This note say you can require additional information or documents. So, it applies to verified customers that already sent information/documents, not to unverified. It intends to apply to situations of expired or fake documents.

That is completely confirmed by the consequence of not complying with your request for additional documents: "without updated and proper documentation FIAT deposits or withdrawals will be delayed until updated properly".

A consequence that only applies to customers that can do fiat withdrawals: verified customers. The note doesn't say you can block unverified accounts or demand verification.

And it couldn't ever say that without nullifying completely their FAQ clear statement: "Verification is not mandatory, but in order to deposit/withdraw FIAT currencies you will need it."

You quote a comment on italian legislation without actually reading it. My lawyer read the Legislative Decree No. 90 of 25 May 2017.

It only applies to the activities of crypto exchanges when they convert crypto to fiat by allowing fiat withdrawals (check article 3).

It's because of this that the Rock says on their FAQ (that you failed to mention):
“Verification is not mandatory, but in order to deposit/withdraw fiat currencies you will need it” https://support.therocktrading.com/kb/faq.php?id=27.

You can say whatever you want: their TOS and FAQ don't allow them to demand verification from unverified costumers without a very good reason. And they repeatedly refused to justify why they blocked my account.

But it seems you agree they can block withdrawals without any need to explain why and avoid notifying their customer of the block, letting him keep entrapping more money with new deposits.
Even if their TOS says that in this case they must do "useful efforts by TRT to contact the User" TOS point 8.4 https://www.therocktrading.com/en/service_terms/3

At least you don't seem to deny my ownership. But you don't think that is suspicious that, faced with so much evidence that the account is mine, they keep raising suspicions about my property.

I have never even used the rock as a customer or even spoken to someone from there - let alone being paid by them. To make such blatantly false accusation against me accompanied with threats for expressing my opinion is not cool. You have effectively publicly called me a liar and scammer - that makes you untrustworthy in my view.

Your aggressive demeanor towards me makes me think you are an alt of the OP or somehow vested in this.



I now require you to provide proof of this "payment". Failing to provide clear verifiable proof of payment makes you a proven LIAR.

People can have different opinions but as soon as you started accusing me and threatening me you became untrustworthy.

Archived for proof of threat and false accusation.

From an account that curiously woke up after a long sleep...



Fortunately you should be able to prove it is not a bought or hacked account by signing a message with todays date with address 1FphoN4MyqwPuWBQaN4PgHZMSkWcuitsBu
https://archive.fo/dTj4A#selection-5885.16-5885.50


What a co-incidence...  

AML & KYC is entrenched in Italian law - FACT
It is reasonably recent that it applies to virtual currencies - FACT
That exchange is located in Italy and subject to Italian law - FACT

This is a typical post by someone who does not want to disclose their identity - for unknown reasons. I tried to help at the start - it could have easily been resolved two months ago simply by sending in KYC.

Someone can have a tantrum and cause numerous posts on the internet. It doesn't make them right. If an exchange has to follow the law they do not have leeway to make exceptions. They legally cannot return the funds unless KYC is completed. It would be different if an exchange is located in some dodgy country.

https://www.dlapiper.com/en/italy/insights/publications/2017/06/anti-money-laundering-directive-in-italy/

https://www.dlapiper.com/en/italy/insights/publications/2017/06/anti-money-laundering-directive-in-italy/

It is also clearly stated in their terms:


https://support.therocktrading.com/kb/faq.php?id=64&lang=en_US


https://www.therocktrading.com/en/service_terms/5



They clearly state that they can ask for additional information and refer to their AML policy.


I'm sick of people calling something a "scam" when it is compliance to the law.

Archived

Yes I know he delivered the paid service didnt he? All 3 or 4 xtraelv posts on this thread are completely biased one side posts and were clearly paid by you. You are a Scammer Medri/eliale.
Be careful xtraelv I hate scammers accomplices. You might end with some negative feedback.
Medri/eliale is a scammer because
You trick people to create unverified accounts saying in your website "verification isn't mandatory" https://support.therocktrading.com/kb/faq.php?id=27
You wait until the user has serious money on his account and then you block his withdrawals.
But you say nothing about the block and let the user keep depositing more money for months even if your own TOS says in this case you must do "useful efforts by TRT to contact the User and urge the completion of the due verification process" TOS point 8.4 https://www.therocktrading.com/en/service_terms/3
When he complains you keep his money blocked and blackmail him to send his personal documents against your FAQ and TOS.
You first asked for the OPs documents then you wrote the OP didnt have to send them, but you added his money would be kept locked for "much more time". When the OP said he would expose this here you started asking again for his documents as a pretext. OP conclusion X and XI.
You confirmed the facts described on the OP here https://bitcointalksearch.org/topic/m.44951057
When I asked to explain why you blocked the OPs account and demanded verification in the first place you refused to answer repeatedly or gave scamish answers on this thread https://bitcointalksearch.org/topic/m.45512110
You tried to trick members of the forum by creating a new alt account to defend your acts https://bitcointalksearch.org/topic/m.45560191
You are paying for members to post here defending you https://bitcointalksearch.org/topic/m.46020217
You invented fake applicable European Laws to try to justify your acts.
You are trying to disguise your scam by lying about the Op property of the account. You know very well his evidence is more than clear.

Exactly to the point. Thank you

You can rest assure I'm not going to trust my documents to people who breached several main rules of their TOS and that are lying by doubting my ownership. They know the money is mine.

My evidence of ownership is absolute: https://bitcointalksearch.org/topic/m.47204994

I already showed that what they are doing has no basis whatsoever on their TOS, including the ones you quoted some time ago:
https://bitcointalksearch.org/topic/m.46225609
https://bitcointalksearch.org/topic/m.45001851

There is no AML issue, they know the source of my funds (trading there on the last 6 years) and they refused several times to explain why they blocked my withdrawals on the first place, why didn't informed me of the block, leaving my ignorant about it for months (I even entrapped more money on another deposit) and why they demanded my documents.

As I wrote several times, the european directives applied to crypto exchanges doesn't apply to Italy, since Italy didn't adopt it yet. There is no legal duty to KYC in Italy applied to crypto exchanges or they couldn't allow unverified accounts.


Mirae, thanks for your opinion. I won't forget your support.

I'll go to a Italian criminal court, but first everyone will know what they do to customers. You can rest assure I won't let them keep my money.

But if they only release my money under orders of the authorities, this all publicity will stay online forever. Only people scamming release money only under orders.

You trusted them with your crypto but not with your ID.

If you don't want to give them your national ID you can give them your passport instead.

With KYC in certain jurisdictions you can do anything you like but unless you provide the identification they require for KYC so they can comply with AML laws they won't budge.

The "drama" that you can create is nothing in comparison to the prison terms they can receive for not complying with the law.

It is not as if the exchange is hidden somewhere in Russia or the Ukraine.

The exchange is located in Italy:
The Rock Trading
TRT srl - Galleria del Corso 2 - 20122 Milano,
Italy - VAT: 10120840961
https://www.therocktrading.com/

It has to comply with AML laws https://www.therocktrading.com/en/service_terms/5

There is a good chance that because you have made this much drama that your file has been passed to the authorities as "suspicious".
Refusing to provide identification to withdraw a substantial amount of funds is suspicious. No matter what excuses you provide.

I don't like KYC either - but it is introduced by legislation and most exchanges have to comply to AML regulations. (The exchanges that don't have to comply to AML legislation are in dodgy jurisdictions)

Dealing with large amounts on centralized exchanges requires KYC nowadays. It is just a fact of life.

if all that is true and they just refuse to give you your money if i were you i would just go to the italian police, they deserve to be in jail for withholding that much money without any solid proof that you are not the account owner

Since I have absolute evidence that the money is mine and they keep suggesting it isn't or raising arbitrary suspicions against me without a single evidence, they are just showing everyone that they are lying.

They didn't deny one of the facts on my OP. Not one. I have evidence on all. And they dare raise suspicions...

My evidence:

I) I have the login and password of my Rock account.

II) I have the login and password of the email associated with the account and I wrote them using this email.

III) The IP I have is and always have been from the same country and location.

IV) There is a second Rock account that the Rock knows is related to me. An email was sent from that email account confirming my identity.

V) I quoted detailed conversations I had with the CTO Paci on Second Life 6 years ago.

VI) I can confirm my identity using the Second Life account associated with my Rock account.

VII) I still own the banking account to where small euro withdrawals were made from my Rock Account in 2013.

VIII) I still own the account on another exchange from which I made almost all crypto deposits on the Rock and I have scans of their transactions.

IX) About 2 months passed since this public war started. If I wasn't the owner, the real me would already claimed the money.

Only dishonest people would contest my ownership.

If they are lying by contesting my ownership, the reason is obvious: just a pretext to keep my money.

They lost the battle here and retreated.

Now a new battle is ranging on the italian scam board: https://bitcointalksearch.org/topic/the-rock-trading-wwwtherocktradingcom-scam-truffa-broglio-opinioni-recensioni-5025233

so was there any new info in the italian thread ?

70% of their customers are italian, so the italian scam thread is more important to them than this one.

No, they didn't release my money. This is going to last a long time.

Thanks for your interest.

so they have started to ignore this thread or did you get your money  ?

Googling for The Rock Trading truffa gives 5 of my threads/sites on the top.

Googling for The Rock Trading scam gives 2 and counting.


Two more to go:
https://therocktradingscam.wixsite.com/therocktrading/home/the-rock-trading-selective-scam
https://therocktradingscam.video.blog/2018/10/06/selective-scam-at-the-rock-trading/

Yes, I'll probably have to do that.

Your more clear opinion about their scam is important. More pressure to them.

Anyway, thank you for your post.

just an offtopic but if you really want the websites to be in top results you should purchase .com domains
also i hope you will get your money back sooner than later

In my country our ID card is a global card with our full id numbers of all public services. It's so danger to give a copy of it that is illegal for any entity to demand it. They can only verify the numbers.

I'll go to the police, but it will be my last option, since I'll have to send them a digital copy of my id card. Who knows how many low officials, secretaries, will handle the copy.

I know a guy who had his life destroyed because of a copy of his id card.

Besides I'm warning the community about them. I Know I won't have patience after this is solved.

But thanks for your interest allyouracid.

---

Googling for The Rock Trading truffa gives 5 of my threads/sites on the top.

Googling for The Rock Trading scam gives 2 and counting.


Two more to go:
https://therocktradingscam.wixsite.com/therocktrading/home/the-rock-trading-selective-scam
https://therocktradingscam.video.blog/2018/10/06/selective-scam-at-the-rock-trading/

Coinfan: just out of curiosity: why don't you just go to the police and let them handle the issue?

Thank you for your supporting post.

I still have the account (on a different exchange) from which I deposit (entrapped) XRPs on the Rock after their covert block of my withdrawals.

But they don't want to see any more evidence of my ownership. I actually made a few small fiat withdrawals 5 years ago, when their TOS allowed unverified customers to do them. I still own the banking account used for these withdrawals. But they don't care.

They are assuming two wrong things: that I have something to hide, so I won't go to the police. And that they won't be punished by italian courts. So, they can bluff and appear honest: "please, go to the police".

However, they:
I) Blocked all my crypto withdrawals.

II) Refused several times to explain why, including on this thread.

III) Didn't tell me about the block and let me keep entrapping money with deposits and trading/paying fees for months unaware of the block.

IV) When I complained, they demanded my documents when their FAQ says "verification isn't mandatory".

V) Since I argued this, they eventually said I didn't have to send my documents, but said that my money would be kept blocked "much more time".

VI) When I said I would take this public, they started demanding verification again.

VII) Mandatory verification has no basis on their TOS, so they invented an applicable european directive. But they know very well directives only apply to States in order for them to create legislation. Italy hasn't adopted it yet, so there is no duty of mandatory verification or they couldn't allow unverified accounts in the first place.

VIII) They just confirmed they are going to keep my money for good, even if there is 100% evidence that it's mine.

If I had there 1000 euros they wouldn't be doing this. They are very hoping they will be able to keep my money.

I don't get it.

If he never send fiat only crypto. What the AML/KYC has to do here?

If you need to be sure he is the owner of the account, can't he just send coin from an addresse he use before, like a blockchain proof, this should do the trick from your side right?

Please if my 2 statements are right, let the guy go with his coins and his privacy.

My 2Cts,

Good luck to both part, we are crypto, we can provide other kind of proof.