TIDEX:Bitcoin and Altcoin exchange - page 18.

DLGHT

newbie

Activity: 35

Merit: 0

Is TIDEX under investigation?

Salehian

newbie

Activity: 15

Merit: 0

This message from uk crime police . Are you in uk? Please contact to police
http://imgur.com/a/OFNEu

We also made enquires in respect of TIDEX itself. TIDEX is a trading name for Elite Way Development LLP who state on their website www.tidex.com that they are at Suite 1, 5 Percy Road, London W1T 1DG. We have made enquires at the address and established that TIDEX or Elite Way Development LLP do not have any physical presence there. In fact TIDEX are not in the UK, albeit they appear to be registered as a UK company. The London address is occupied by an accountancy firm who provide what is known as a ‘registered office’ services. For full registration details please follow this link https://beta.companieshouse.gov.uk/company/OC414955

Quote from: Tidex on July 18, 2017, 11:59:43 AM

Quote from: ?? on ??

This site from russia

Quote

Tidex, a new exchange that will be registered in London, aims to contribute to the solution to this persistent problem. The site has recently launched in beta and is undergoing testing by the community, with bounties available for replicable bugs. Tidex is powered by iCoinSoft team.

http://coremedia.info/waves-news/item/401-tidex-aiming-to-use-waves-matcher-technology-a-new-exchange-with-zero-fee

Why our servers and support cannot be located in the Russia or China or Africa!? It seems that you forgot to think about it.

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: ?? on ??

This site from russia

Quote

Tidex, a new exchange that will be registered in London, aims to contribute to the solution to this persistent problem. The site has recently launched in beta and is undergoing testing by the community, with bounties available for replicable bugs. Tidex is powered by iCoinSoft team.

http://coremedia.info/waves-news/item/401-tidex-aiming-to-use-waves-matcher-technology-a-new-exchange-with-zero-fee

Why our servers and support cannot be located in the Russia or China or Africa!? It seems that you forgot to think about it.

c6m0h3

newbie

Activity: 38

Merit: 0

gonna keep the trollbox? Seems like after Polo ditched theirs they are less popular.

hyudien

hero member

Activity: 2156

Merit: 605

Leading Crypto Sports Betting & Casino Platform

Quote from: Tidex on July 11, 2017, 02:58:01 PM

As I said, this transaction contains an incorrect attachment. The wavesexplorer shows it in the BASE58 encoded form. If you decode it, then you will see a wrong attachment - 9üª¶ÔnüLú

Just check your attachment (a5c6dc32bd567dd3) here - https://www.browserling.com/tools/base58-decode

And check any other transactions

For example - http://wavesexplorer.com/tx/DfxxYGpM6fUcN4Ps5NsrqQFpqCim7AiLhztFCJfaYUe9 with 7xt5kPAnL54wHPv2aQVBSZ attachment.

Convert it and you will see the correct attachment. Also you can find the same attachment in the Waves Go explorer - http://www.wavesgo.com/transactions.html?DfxxYGpM6fUcN4Ps5NsrqQFpqCim7AiLhztFCJfaYUe9

By the way, check your ticket - https://support.tidex.com/helpdesk/tickets/287

Already submited a ticket. Hope the team will do something with my problem asap.

Regards
Hyudien

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: raymondng on July 17, 2017, 01:17:29 PM

I can never create any ticket!

Okay, in this case just send us an email: [email protected]

raymondng

newbie

Activity: 2

Merit: 0

I can never create any ticket!

I am feeling very tired over this episode. I did not know that tidex works this way. I forgot to put my attachment. My mistake first. So I am sorry.

Please give me back my Waves. I don't wish to use Tidex anymore. Not for now at least.

https://photos.app.[Suspicious link removed]/R7Rgs1IxzuJkpoH52

https://photos.app.[Suspicious link removed]/yOI2KCHNQwUbYL943

After creating the ticket it is not reflected on the system. Please just return my Waves. Thanks.

Quote from: Tidex on July 16, 2017, 11:22:58 AM

Hello!

What problem did you face when tried to raise a ticket here - http://support.tidex.com/support/home

Quote from: raymondng on July 16, 2017, 09:09:26 AM

Hi All, just now I missed out putting attachment, I transfer 22.5 Waves to deposit in my account.

The TX ID is 7971QjkxKCctRRsGkPesgRdPAkJVig4AKVEG88M4Zkci

If it cannot be accepted please just refund me the amount transferred

I tried to enter a ticket at support.tidex.com and I was unable to. I am sorry that I made this mistake.

Thanks and Best Regards.

Tidex

sr. member

Activity: 521

Merit: 250

Hello!

What problem did you face when tried to raise a ticket here - http://support.tidex.com/support/home

Quote from: raymondng on July 16, 2017, 09:09:26 AM

Hi All, just now I missed out putting attachment, I transfer 22.5 Waves to deposit in my account.

The TX ID is 7971QjkxKCctRRsGkPesgRdPAkJVig4AKVEG88M4Zkci

If it cannot be accepted please just refund me the amount transferred

I tried to enter a ticket at support.tidex.com and I was unable to. I am sorry that I made this mistake.

Thanks and Best Regards.

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: Arnaud on July 16, 2017, 09:03:42 AM

Hi guys,

could you please have a look at customers support, few ticket are pending.

Thanks.

Hello!

Yes, sure. Tickets will be processed as soon as possible, sorry for the delay.

raymondng

newbie

Activity: 2

Merit: 0

Hi All, just now I missed out putting attachment, I transfer 22.5 Waves to deposit in my account.

The TX ID is 7971QjkxKCctRRsGkPesgRdPAkJVig4AKVEG88M4Zkci

If it cannot be accepted please just refund me the amount transferred

I tried to enter a ticket at support.tidex.com and I was unable to. I am sorry that I made this mistake.

Thanks and Best Regards.

Arnaud

sr. member

Activity: 385

Merit: 251

Hi guys,

could you please have a look at customers support, few ticket are pending.

Thanks.

Tidex

sr. member

Activity: 521

Merit: 250

Dear Tidex Members!

Starta (STA) market added on Tidex Exchange.

https://tidex.com/exchange/#/pair/STA_BTC
https://tidex.com/exchange/#/pair/STA_WAVES

https://twitter.com/Tidex_Exchange/status/885182332797419521

DLGHT

newbie

Activity: 35

Merit: 0

Quote from: Tidex on July 11, 2017, 02:58:01 PM

By the way, check your ticket - https://support.tidex.com/helpdesk/tickets/287

Hi
I have done so.
Please also respond.
This should not have taken this long.
Thank you.

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: DLGHT on July 11, 2017, 02:23:00 PM

Hi Tidex

Up till now I have not heard from you. My request has not yet been assigned to someone even!
You have seen the particular transaction and we know what the problem is.
For whatever reason the attachment is showing well on one explorer and not currently on the other one, I do not know.
Please can you just sort it out?
Thank you

As I said, this transaction contains an incorrect attachment. The wavesexplorer shows it in the BASE58 encoded form. If you decode it, then you will see a wrong attachment - 9üª¶ÔnüLú

Just check your attachment (a5c6dc32bd567dd3) here - https://www.browserling.com/tools/base58-decode

And check any other transactions

For example - http://wavesexplorer.com/tx/DfxxYGpM6fUcN4Ps5NsrqQFpqCim7AiLhztFCJfaYUe9 with 7xt5kPAnL54wHPv2aQVBSZ attachment.

Convert it and you will see the correct attachment. Also you can find the same attachment in the Waves Go explorer - http://www.wavesgo.com/transactions.html?DfxxYGpM6fUcN4Ps5NsrqQFpqCim7AiLhztFCJfaYUe9

By the way, check your ticket - https://support.tidex.com/helpdesk/tickets/287

DLGHT

newbie

Activity: 35

Merit: 0

Quote from: Tidex on July 11, 2017, 09:15:34 AM

Quote from: DLGHT on July 11, 2017, 08:22:43 AM

Quote from: Tidex on July 11, 2017, 08:10:47 AM

Quote from: DLGHT on July 11, 2017, 07:08:35 AM

I don;t know why that is, but it appears well on the wavesexplorer.com.

Anyway, I have opened a support ticket. When do I get a response?

Thank you. Support agent will respond you as soon as possible, please wait.

Thank you. Since you have everything you need, I think you should just credit me.

Yes, but first we need to check your request. Wink

Hi Tidex

Up till now I have not heard from you. My request has not yet been assigned to someone even!
You have seen the particular transaction and we know what the problem is.
For whatever reason the attachment is showing well on one explorer and not currently on the other one, I do not know.
Please can you just sort it out?
Thank you

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: ?? on ??

Hey Team,

users are asking for Starta, any ETA or annoncement ?

Hello!

Please wait for official announcement.

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: DLGHT on July 11, 2017, 08:22:43 AM

Quote from: Tidex on July 11, 2017, 08:10:47 AM

Quote from: DLGHT on July 11, 2017, 07:08:35 AM

I don;t know why that is, but it appears well on the wavesexplorer.com.

Anyway, I have opened a support ticket. When do I get a response?

Thank you. Support agent will respond you as soon as possible, please wait.

Thank you. Since you have everything you need, I think you should just credit me.

Yes, but first we need to check your request. Wink

DLGHT

newbie

Activity: 35

Merit: 0

Quote from: Tidex on July 11, 2017, 08:10:47 AM

Quote from: DLGHT on July 11, 2017, 07:08:35 AM

I don;t know why that is, but it appears well on the wavesexplorer.com.

Anyway, I have opened a support ticket. When do I get a response?

Thank you. Support agent will respond you as soon as possible, please wait.

Thank you. Since you have everything you need, I think you should just credit me.

Tidex

sr. member

Activity: 521

Merit: 250

Quote from: DLGHT on July 11, 2017, 07:08:35 AM

I don;t know why that is, but it appears well on the wavesexplorer.com.

Anyway, I have opened a support ticket. When do I get a response?

Thank you. Support agent will respond you as soon as possible, please wait.

DLGHT

newbie

Activity: 35

Merit: 0

Quote from: Tidex on July 11, 2017, 07:06:02 AM

Quote from: DLGHT on July 11, 2017, 05:50:27 AM

Quote from: Tidex on July 11, 2017, 05:37:22 AM

Quote from: DLGHT on July 11, 2017, 05:05:09 AM

Hi Tidex.
I deposited ZrCoin today using the correct deposit address and attachment.
The deposit has not gone through and it has more than 20 confirms on the block chain.

Find the details of the transaction here: http://wavesexplorer.com/tx/8aHzthuzvEmfLwjSPmUsiZPoXW8rbuNBADg5EzA6rrQh

Why haven't I been credited? It is not even showing as an incoming deposit on my account?

Thank you.

Hello DLGHT!

As far as I can see you used an incorrect attachment: 9üª¶ÔnüLú

Please raise a support ticket here > http://support.tidex.com/support/login

To avoid making the same mistake in the future, please check this video - How to send Waves and any Waves assets to your Tidex account

Dear Tidex,
Why don't you check the transaction on the blockchain using the link I sent?
I used the correct attachment of a5c6dc32bd567dd3.
I really checked to make sure I did it right

Dear User,

Please check your transaction here - http://www.wavesgo.com/transactions.html?8aHzthuzvEmfLwjSPmUsiZPoXW8rbuNBADg5EzA6rrQh

https://i.imgur.com/S2JvX2s.png

I don;t know why that is, but it appears well on the wavesexplorer.com.

Anyway, I have opened a support ticket. When do I get a response?

Topic: TIDEX:Bitcoin and Altcoin exchange - page 18. (Read 51838 times)