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Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 41. (Read 64417 times)

sr. member
Activity: 406
Merit: 250
Could you please answer to my PM ??
member
Activity: 80
Merit: 10
I keep getting an error when I try to collect from faucets that send my satoshis to Xapo "Xapo error: Failure Unable to process your request".

Any idea what is wrong?  I would get that error message like 70% of the time.

Faucets I used:
http://bitcoinker.com/
http://faucet.bitcoinzebra.com/
http://moonbit.co.in/
Will keep you posted. We're investigating with the faucets and will post the answer here later today.
Ok, it's fixed!
member
Activity: 80
Merit: 10
I keep getting an error when I try to collect from faucets that send my satoshis to Xapo "Xapo error: Failure Unable to process your request".

Any idea what is wrong?  I would get that error message like 70% of the time.

Faucets I used:
http://bitcoinker.com/
http://faucet.bitcoinzebra.com/
http://moonbit.co.in/
Will keep you posted. We're investigating with the faucets and will post the answer here later today.
newbie
Activity: 1
Merit: 0
I keep getting an error when I try to collect from faucets that send my satoshis to Xapo "Xapo error: Failure Unable to process your request".

Any idea what is wrong?  I would get that error message like 70% of the time.

Faucets I used:
http://bitcoinker.com/
http://faucet.bitcoinzebra.com/
http://moonbit.co.in/
legendary
Activity: 1155
Merit: 1174
https://t.me/laser9un
However, purchases made in a different currency will be subject to an additional 3% Foreign Exchange fee.

Where can I find current MyCardCurrency/LocalCurrency exchange rate?

I think I found the answer, this will be standard VISA exchange rate, for Europe: http://www.visaeurope.com/making-payments/exchange-rates.
member
Activity: 80
Merit: 10
However, purchases made in a different currency will be subject to an additional 3% Foreign Exchange fee.

Where can I find current MyCardCurrency/LocalCurrency exchange rate?
You mean your MyChoice card? The Xapo debit card? Read our FAQ on market rates. We use multiple exchanges, and average the rate in a effort to provide the most reasonable rate possible. http://support.xapo.com/what-does-market-rates-mean-there-are-lots-of-different-markets-for-bitcoins
legendary
Activity: 1155
Merit: 1174
https://t.me/laser9un
However, purchases made in a different currency will be subject to an additional 3% Foreign Exchange fee.

Where can I find current MyCardCurrency/LocalCurrency exchange rate?
sr. member
Activity: 378
Merit: 250
Is there someone living on the other side of [email protected]?? I sent two emails since last Thursday and still got NO reply. This is unacceptable.
And I think xapo more advanced because many faucet in cooperation with xapo for payment. Supposedly they had lbh many staff who are always ready to serve. Or only 1 admin only To Work. Unreasonable, it needs to be fixed. If it took my staff willing Cheesy
newbie
Activity: 3
Merit: 0
That helped, thank you for your quick reply!
member
Activity: 80
Merit: 10
Getting "Wallet currently unavailable for transactions" again. Please fix!
Start by trying logging-out then logging back in. It's usually just a brief server issue.
newbie
Activity: 3
Merit: 0
Getting "Wallet currently unavailable for transactions" again. Please fix!
full member
Activity: 210
Merit: 100
★Spacey The Bird★ Android Game , Bitco
Ok, What happened is I tried logging into my xapo account from my mobile , my friend's mobile about 3 or 4 times. Because of shitty internet connection I think, it failed all the time. But then when I tried logging in with my laptop it now just says USER BLOCKED. ? What to do?
member
Activity: 80
Merit: 10
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.

Hey guys, In the latest deployment to the Xapo web app, Xapo now asks for your Vault password (henceforth, simply password) for various actions where only your PIN was previously asked. If you were being asked for your password, and entered it wrong too many times, an error (which I understand is not clear in the text) will occur. Please go to your security settings and change your password, and let me know if it persists.
member
Activity: 86
Merit: 10
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.

Same here and i believe XAPO is going to fix it
Just be patient

10+ hours now

it is best to spread out your coins just incase things like this happened, and also it will be a better options to use bitcoin qt, safer for your coins and also you dont need to wait to confirm for your withdrawal

It's just a side wallet for me so not much in it.  You would think Xapo would at least acknowledge there is a problem shrug...  Looks like I found a bug.  Will submit it to support.
legendary
Activity: 1540
Merit: 1016
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.

Same here and i believe XAPO is going to fix it
Just be patient

10+ hours now

it is best to spread out your coins just incase things like this happened, and also it will be a better options to use bitcoin qt, safer for your coins and also you dont need to wait to confirm for your withdrawal
member
Activity: 86
Merit: 10
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.

Same here and i believe XAPO is going to fix it
Just be patient

12+ hours now
newbie
Activity: 14
Merit: 0
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.

Same here and i believe XAPO is going to fix it
Just be patient
member
Activity: 86
Merit: 10
XAPO - "Wallet currently unavailable for transactions."

Problems with the wallets tonight?  This has been ongoing for a few hours now.
member
Activity: 80
Merit: 10
Is there someone living on the other side of [email protected]?? I sent two emails since last Thursday and still got NO reply. This is unacceptable.
My apologies, on behalf of Xapo. Will PM you to get your account information and see what I can help you with.
legendary
Activity: 1372
Merit: 1000
--------------->¿?
Is there someone living on the other side of [email protected]?? I sent two emails since last Thursday and still got NO reply. This is unacceptable.
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