It seems that there was some kind of technical problem again, which I guess has been fixed at least temporarily. Now it's already symptomatic, every couple of months they have a problem with functionality, they sort of patch it up and it's back to the circle.
Some people doubt that their owner might be changed. Previously, they have been running their platform smoothly and I don't remember seeing that many complaints against them. Even if the ownership remained the same, I guess they lose interest in operating the business at the same pace they had a year ago. A website with several technical issues still can maintain its reputation by explaining the situation to its users and by providing support. But we haven't seen anything like that. I guess most of those complaints wouldn't even come to the forum if they let users know what is going on, and they are working on it. Whoever handling the platform is not professional enough.