Topic: TrustDice.win:💰Bitcoin Casino + Free Spins + Bitcoin blog - page 6. (Read 15267 times)

I have pending withdrawal 80 USDT
Please process

Username madhatterss

Nice promotion for slot lover although it is limited to some eligible games only and it is obvious that this promo is for players with big bankroll only due to its minimum bet requirement.
It would be nice if you can also provide similar promotion that is friendly enough for players with small bankroll.
Maybe something like 10x smaller requirement with 10x smaller prizepool will be interesting if you can provide it to bitcointalk members only.

Goodday Bitcointalk Community

We got a 10,000 USDT prize pool running right now on TrustDice

You deserve a chance to get lucky this holiday season.

• Top 10 players split the prize
• Promo valid from 22 November - 3 January 2024

See if you qualify for this promotion here: https://trustdice.win/promotions/multiplier-promotion

Happy Holidays!

TrustDice Team

Thank you for your suggestions. I have forwarded this message to our Social Media team already.

Cheers and happy holidays!

TrustDice Team

One more small addition for you Trustdice is now increasingly active on X. They are holding a giveaway via a promo code which you can get if you follow their social media and activate notifications. If the slot is still available you can use it: Promo code: THANKSGIVING2023TD

and for the honorable @Coinbox1 so far you can further encourage the people behind the promotion on X to continue to increase the promotional aggression more massively. I am quite happy that the #TRIVIA event also challenges our knowledge.

Thank you buddy!

Yes, we try to prepare good little surprises for our customers in every step


TrustDice Team

TRUSTDICE is one of the very first online crypto casino sites I joined and eventually came to love. What thrills me about TRUSTDICE is the little things, like collecting and staking the official token of TRUSTDICE to earn a daily profit. That's free money to play with every day. There are so much more features that will surely satisify any casino fans interest.  If you haven't already, check TRUSTDICE out and thank me later.

TRUSTDICE username: VirgoSun86

Hi there,

Sorry for the delayed response.
Based on our back office records, the 2 last withdrawals from you have been confirmed a while ago.
Feel free to let us know if u have any other questions.

Cheers,
TrustDice Team

Hello,

My previous few withdrawals all went fine but now I have one of 0.102 BTC pending since Friday...that is already 3 full days. It says still under review, why is this taking so long now when in all previous withdrawals I had no problems?
Can you please process it finally? Thanks.

well Crash is mostly for newbies that only wanted to seek for refuge in trying their Luck because Crash game seems to be a speedy kind of gambling , but this is what I do play when I only have small time to gamble and also when there are small amount to spend.
TrustDice is one of the great place to play this one so hope that people here will find their way in playing here in this legit and as name stands , TrustDicing .

Love the promotions are for depositing customers only. It would be nice to have better sign-up bonuses also. also if the minimum play cost would show that would be great. Thanks

Im not so much into crash game , but still good to see they are upgrading and making effort to be a good casino/provider.

Are you related to Trustdice, or anything similar?. OR are you more like BTCgosu.

Anyways thanks for sharing the news about the site.

TrustDice upgraded their Crash games. Let's visit TrustDice and check their crash games to find your chance of winning with high multipliers while you can enjoy their games and have fun.

NFL Scheduled matches for this weekend will give you other chances to play on TrustDice too.

Glad to know things are good now! Thank you for being with us

Best regards
TrustDice Team

Okay, couple hours ago I finally received the message that my KYC is completed. Apparently my message here woke them up. All good now.

I don't need a token or apology, I just need you to finish this verification. "Analyzing" a video verification in which I had to hold my ID in front of a camera and state my name, log in and out of my account etc. is not something that has to take 6 days. Please finish this process today or let me know what is still missing and I will send or verify that.
It's already bad enough that someone who never took a bonus, is not from a forbidden country, has never used a VPN and only played from one and the same laptop has to do a Zoom video verification. The least you can do is make this process as quick as possible and quite frankly, 6 days and counting is rediculous for a simple video call of 5 minutes.
  

Hi GekkeBelg,

Thank you for choosing TrustDice!

I looked into your account and it turns out your KYC verification call is under review at the moment, meaning the content of the video call is being analyzed. I have informed our team of the situation and will see if there is something we can offer as a token of apology.

Best regards,
TrustDice Team

Hello,

I registered on Trustdice about 3 weeks ago. At first all was fine, quick deposits and withdrawals, and good customer service. But then since last week, things went worse. On September 4th my withdrawal request was rejected for reason of asking me to submit my ID document, which I promptly did. Then the withdrawal was processed. So I though all would be fine moving on. But then two days later another withdrawal request was rejected again, this time I even needed to complete a Zoom video verification call. Which I also completed succesfully on Thursday September 7th.
So now I thought: surely all will be fine moving forward and no withdrawals will ever be rejected, right?
Well no, ever since all of my 6 withdrawal request have been rejected. I have gone into the livechat 3 different times asking why it was rejected and they keep saying KYC does not show up in their system as completed yet. But then I wonder, why does your compliance team not tell me what else they need? I have also sent an email to [email protected] 4 days ago asking what else they might need from me, but ZERO response.

So all in all, my experience has gone from excellent to now bad. I hope all of this is just miscommunication and I give you the chance to make things right. Please set my account to verified and make sure I won't have any withdrawals rejected in the future. Or else tell me what more documents you need from me to complete the verification. I am ready to send you everything you need.

My Trustdice email and username are the same as I use on this forum so you can see them on my profile page here: https://bitcointalk.org/index.php?action=profile

Please reply to me here per PM or send me an email. If you do not solve this in 2 days I will seek help from Askgamblers complaint team also.

Hi there,

Thank you for sharing your experiences with TrustDice affiliate program. As there is SBC Barcelona upcoming, our affiliate team might be occupied with tasks orienting the conference so the reply might be slow at the moment. If you are going, feel free to let our affiliate manager know if you'd love to meet in person there!

We are in fact expanding our affiliate team at the moment to provide better affiliate experiences. Also feel free to let us know your experience [email protected] and I will inform our marketing supervisor to take a look.


Thank you!
TrustDice Team

DO NOT REGISTER TO THE AFFILIATE PROGRAM OF TRUST DICE.

This is the worst experience of my life, they are rude, will reply once a week, only one manager that uses skype only. They will waste your time, and the affiliate manager do nothing is online 1 hour a day (Work from home). Never understood the casinos that treat the affiliates poorly and do not provide any help. They are the one bringing new players to your site.

The owner should fire the whole affiiate's management team instead of writing those weird emails that no one will read.