1. Closed Source - well, you probably knew about it when you bought this wallet, nothing has changed through all these years. For some people it's not big deal. If someone discovered that Ledger is closed source only after they have bought it, it's their fault, not Ledger.
Closed Source - Yes, it doesn't matter to users, like me, for example. Even if the code were open source, it would not change anything for me, since I am not an expert in this. I think many of the users, like me, are not technically savvy in codes.
But wouldn't you agree with me that this poses a potential threat? It cannot be ruled out that the company deliberately or unintentionally (due to access by intruders. This has already happened with Ledger) may make changes to the source code that could cause damage to users' funds. The saddest part of this may be that it may be too late until the problem is discovered.
Common users want security, but closed source doesn't inspire confidence.
2. Small Memory. It's always been case with Ledger. Install/Uninstall is a bit inconvenient thing, but for peoplewho keep BTC mainly I think it's not an issue. But if you keep 1032 different coins/tokens, you can get Nano X with bigger memory.
Small Memory. - It is not clear to me whether it is technically difficult to increase the device's memory. The amount of memory that Ledger offers is ridiculous for 2021. 138Kb would have been acceptable in the 80s and 90s
.3. Display dies after few years. I haven't heard about this issue before this topic and I guess it doesn't happens often. Keeping device properly can help to avoid such issue.
Display - It's the same here. Aren't there other more reliable options? It seemed to me that in our age of technological progress, a solution can always be found.
4. Cheap plastic body. I would like if Nano S would be rugged, but then I guess it wouldn't cost $60 and price of it would be way above $100.
Cheap plastic - I can't believe that a slightly higher quality plastic will increase the price so much. But it would help users to avoid unnecessary breakdowns, but it would deprive the company of new sales. It is sad that manufacturers are trying to make a profit in all possible ways and the quality of modern technology is an example of this. The sooner the device breaks down, the faster the buyer will buy a new one. "Nothing personal just business" - this is the spirit of our time
It is not clear to me why Ledger cannot create a device by eliminating these physical defects. For example, how Apple did it with the release of iPhone SE, i.e. improving iPhone 5S. It would be possible to win over buyers in this way. Instead of spending the company's budget on advertising and other nonsense, it would be better to channel these funds in the right direction, which I described above. Create a quality product and no advertising is needed.
7. Leaking personal information. That's big issue, it seriously hit Ledger reputation, but because of it device itself don't become worse.
Ledger device itself does not get worse, but the safety of funds for them is under threat (why was this device created?), because it creates an attack vector through the users themselves.
The pinned message on the Ledger's subreddit looks ironic after awful events https://www.reddit.com/r/ledgerwallet/comments/ck6o44/be_careful_phishing_attacks_in_progress/
Still, how can this not be in progress, after they allowed the data leak.
8. Bad support. I don't have much experience with Ledger support, so I can't comment much about it, but unfortunately, poor support is quite often trend in crypto business. Though, it's not excuse for Ledger.
Bad support - To speed up the processing of your problem, you can try to write about it in the company's subreddit https://www.reddit.com/r/ledgerwallet/.
To summarize everything, Ledger is far from being perfect, but I think it's not worth to have very big expectations about old device for $60. It's same like you don't expect that 5 year old mid range phone will work better than new flagship or Toyota Prius will be better than Tesla Model S.
Now I wouldn't buy Nano S, but 4 or 5 year ago when I bought it, it wasn't an bad option.
Now I wouldn't buy Nano S, but 4 or 5 year ago when I bought it, it wasn't an bad option.
Yes, I agree that the Nano S in its current form is far from perfect, but I am more inclined to conclude that it is not worth the $60.
Again, I agree with you that I would not buy a device in this form even now. Perhaps, I would pay attention to the device if the above drawbacks (including those that I missed) were eliminated.
How do you think you should draw the company's attention to these issues by posting a thread on their subreddit? And by voicing what changes in the model S the community would like to see.
