There was a bug that has already been fixed.
Well, everyone knows there was a bug but that’s not the real question. That’s quite convenient that the bug happened when the delisting news was announced. Why some people were able to unlock and some not? How many people were affected ane how much money they lost because of that incident? Were they refunded and if so how much of their losses? What Wings is planning to do to regain the trust after that convenient incident? Was there investigation to prove who was responsible for that and if perhaps it was an inside job and only some insiders were able to withdraw while regular users could not? Couple of big accounts were liquidated on that day while many others were locked, please check on block explorer. I am still holding my wings as an investment but after that incident I would never lock it in your contract knowing that in case of black swan scenario another convenient bug could happen, preventing users from moving the wings out of the contract while some big accounts are selling freely. Give us lists of addresses affected and some explanation and results of your internal investigation.
You can always unlock directly without using ui via smart contract.
Bug was only on ui/backend.
As I said, it didn’t directly affect me since my wings were not locked since I found it more profitable to trade it on the exchanges, but what you are actually saying basically confirms what I stated above, that basically on the day of the delisting announcement only insiders and people who figured out the alternatives to your interface were able to withdraw, while regular users were unable to sell and needed to wait till those groups sell and then conveniently the issue was fixed. If you don’t see it as reason for internal investigation and figuring out who profited on this the most and how many people lost their money and that trust was damaged I don’t know how to make you take this more seriously. Red flag till there is investigation and blog post on it instead of trying to diminish it.