Due to affiliation formula change , some players faced aff rate decline, but we are compensating these changes for VIP affiliates
They should resolve the above accusation in prompt and fair manner.
Because if they won't give their side and just let it slide, it means, the player has reason why he accused them.
They gained good number of players but here in the forum, if there will be unresolved case,
I don't think they can gain players or gain their credibility as a gambling site.
The representative had been active today [1] and yet not response from them, should we need to wait the next 2 months like the previous accusation? I wonder why they can't assist and confirm if it's a fake or legit accusation while they already say on the chat if this user have multiple accounts.
@wintomato where you're?
[1] https://archive.ph/NAJqv
@wintomato where you're?
[1] https://archive.ph/NAJqv
They should resolve the above accusation in prompt and fair manner.
Because if they won't give their side and just let it slide, it means, the player has reason why he accused them.
They gained good number of players but here in the forum, if there will be unresolved case,
I don't think they can gain players or gain their credibility as a gambling site.
Has this change been communictated properly on your social channels or even on your main menu? Suspicions can easily be deflected if these changes are not kept internal, most especially if it is something that affects people that bring more people into your site. Good thing that this was resolved, and that the complainant is okay with the resolution. Changes that affect players—no matter how subtle—should always be communicated, take note of that.
