Woman won $43million but was offered a steak dinner instead of her winnings

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Quote from: Bananington on January 12, 2023, 12:42:27 AM

Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Couldn't they have known that their so-called machine was faulty before letting gamblers use it?

After reading this very story, I feel pity for the woman and also have learnt something new from the case.

This is what I have learnt and I think everyone who did not not learn this should learn also. The next time I visit a casino to gamble on any of their machines, I will be sure to ask the attendants there to show me a machine that they are certain is not malfunctioning. I know that you cannot know when you are about to win, but developing the habit of always asking about a machine that the attendants in the casino are certain is not malfunctioning will stop them from making that excuse if I happen to win any day on their machines.

You have a point and that is definitely a good practice from now on, I actually thought about this after reading the story though, but didn't bother myself since my chances of ever entering a land based casino in my lifetime is very slim, but for those that do gamble on land based casino, this is a good practice to adopt.
I believe that no body was given birth to and he or she became wise from birth, we all are learning though not at the same speed, those who learn faster are those who open themselves up to learning from other peoples mistakes and experiences, the experience of this woman is one that I believe have thought many gamblers something new, like you shared.

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Couldn't they have known that their so-called machine was faulty before letting gamblers use it?

After reading this very story, I feel pity for the woman and also have learnt something new from the case.

This is what I have learnt and I think everyone who did not not learn this should learn also. The next time I visit a casino to gamble on any of their machines, I will be sure to ask the attendants there to show me a machine that they are certain is not malfunctioning. I know that you cannot know when you are about to win, but developing the habit of always asking about a machine that the attendants in the casino are certain is not malfunctioning will stop them from making that excuse if I happen to win any day on their machines.

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Quote

Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history - $42,949,672 (£35.4m). She took a selfie with the machine to mark the moment, and later said her whole body went 'numb' when she saw the life-changing figure. Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she'd be walking away with, he responded: "You didn't win nothing." The New York State Gaming Commission said Bookman’s machine had malfunctioned, and that she'd actually won just $2.25 (£1.86).The machine had a disclaimer stating 'malfunctions void all pays and plays', and as a result the commission said that they were required by law to give Bookman only what she'd actually won.

Source: https://www.unilad.com/community/woman-won-43-million-offered-steak-dinner-instead-055644-20230108

Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

- Based on the article I read I don't believe that the slot machine is malfunctioning, from what I see they are saying that the slot machine is malfunctioning because they have no intention of paying such a big win to the person, so they keep saying that the slot machine is malfunctioning even though it's not really.

Then if the slot machine is broken, they should have written that the slot machine is broken, but there are no such reminders placed on the machine. That means it's not broken. That casino should be sued or shut down by the government there, it's too abusive and fraudulent.

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

This sort of incident happen every now and then. Sometimes it become mainstream and other times it is considered to be a usual thing and get overlooked.

Also it is an interesting fact that if you lose a big amount, the machine or the algorithums never become faulty. Only when you win big amount, suddenly you started to hear such news. This is all done so that the casino do not have to pay huge amount to the winner, which is indeed sad.

We know that it is difficult to win in gambling, and when you win, then you are not allowed to get that amount. How sad is that ?

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Quote from: Dave1 on January 11, 2023, 10:02:27 PM

That's always been the case though for those persons who claim wrong winnings from the casino. It seems though that they are protected as it is a billion dollar business and that disclaimer that they put on those machines seem to be very tight for any case to break.

And then news is very old and that's why we already knew what the outcome of it.

So it's a double whammy for the claimant. And probably she has move on already since the case is like 7 years ago. And I don't know why it was brought up lately.

I am not saying that she did something stupid. The lawsuit attracted a lot of media attention. Although they would easily win the suit in the end, the casino may be worried about their reputation. In this sector, the reputation matters a lot. And that is why I believe that Miss Bookman did the right thing by suing the casino. There was a very good chance that the casino would enter in to some sort of an out of court settlement and award some compensation to Miss Bookman. But unfortunately for her, that didn't happened and she didn't gained anything.

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Quote from: Dave1 on January 11, 2023, 10:02:27 PM

Quote from: Sithara007 on January 11, 2023, 09:50:35 PM

Quote from: Peanutswar on January 11, 2023, 06:00:19 PM

The good thing she made is having a picture of his winnings this really makes a huge thing as a proof because if she want to file a case there's a chance that she could win the case against the gambling casino and also of course there's a chance they lose a lot because this huge amount of winning and to make them safe for paying the most ideal is to make a counter statement that the system has an error still better to push that winning if I were there.

Not much can be done with the picture, because the court has accepted the argument from casino that maximum possible winnings can be only $6,500. The attorney for Miss Bookman has also accepted this fact. During the first hearing, the attorney wanted casino to provide $6,500 in winnings to Miss Bookman, which the latter refused. I don't know what can be done about this, as the judge sided with casino so far. Proceeding any further with the lawsuit may only result in a loss of money and time for the claimant.

That's always been the case though for those persons who claim wrong winnings from the casino. It seems though that they are protected as it is a billion dollar business and that disclaimer that they put on those machines seem to be very tight for any case to break.

And then news is very old and that's why we already knew what the outcome of it.

So it's a double whammy for the claimant. And probably she has move on already since the case is like 7 years ago. And I don't know why it was brought up lately.

Probably it was not discussed during that time, it was 2016 and this forum hasn't had any of the big influx of member beginning 2017.

So just about time though to talk about it and as we can hear from the people around, it doesn't sit well with most of the gamblers here because this is very fraudulent from the casino itself. But the verdict is out, the rule of law favors the casino again. And yeah they could be protected because of the amount of money and taxes and jobs it bring to any nation. But still though, if you were in the shoes of the winner, you will feel that bad not winning that huge amount of money.

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Quote from: jackg on January 10, 2023, 11:59:15 AM

It'd make more sense to deactivate a malfunctioning machine rather than keeping it active. Also I doubt they've been forced to repay anything gambled on it for however long it malfunctioned.

If they didn't know it was malfunctioning the actual amount she won was very low compared to what the casino could likely afford so I think they should've been forced to pay a higher amount (at least around $30-300k or the maximum that could be won on that machine depending on the size of the venue).

I don't understand how a machine can make a mistake. And if the machine is broken why is it kept in the gambling center? I think this is one of their tricks by which they attract gamblers to their platform and get scammed with them and the gamblers' money is stolen. How can they consider her a $1 Something winner where that woman won millions of dollers lol

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Quote from: Sithara007 on January 11, 2023, 09:50:35 PM

Quote from: Peanutswar on January 11, 2023, 06:00:19 PM

The good thing she made is having a picture of his winnings this really makes a huge thing as a proof because if she want to file a case there's a chance that she could win the case against the gambling casino and also of course there's a chance they lose a lot because this huge amount of winning and to make them safe for paying the most ideal is to make a counter statement that the system has an error still better to push that winning if I were there.

Not much can be done with the picture, because the court has accepted the argument from casino that maximum possible winnings can be only $6,500. The attorney for Miss Bookman has also accepted this fact. During the first hearing, the attorney wanted casino to provide $6,500 in winnings to Miss Bookman, which the latter refused. I don't know what can be done about this, as the judge sided with casino so far. Proceeding any further with the lawsuit may only result in a loss of money and time for the claimant.

That's always been the case though for those persons who claim wrong winnings from the casino. It seems though that they are protected as it is a billion dollar business and that disclaimer that they put on those machines seem to be very tight for any case to break.

And then news is very old and that's why we already knew what the outcome of it.

So it's a double whammy for the claimant. And probably she has move on already since the case is like 7 years ago. And I don't know why it was brought up lately.

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Quote from: Peanutswar on January 11, 2023, 06:00:19 PM

The good thing she made is having a picture of his winnings this really makes a huge thing as a proof because if she want to file a case there's a chance that she could win the case against the gambling casino and also of course there's a chance they lose a lot because this huge amount of winning and to make them safe for paying the most ideal is to make a counter statement that the system has an error still better to push that winning if I were there.

Not much can be done with the picture, because the court has accepted the argument from casino that maximum possible winnings can be only $6,500. The attorney for Miss Bookman has also accepted this fact. During the first hearing, the attorney wanted casino to provide $6,500 in winnings to Miss Bookman, which the latter refused. I don't know what can be done about this, as the judge sided with casino so far. Proceeding any further with the lawsuit may only result in a loss of money and time for the claimant.

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Quote from: Accardo on January 10, 2023, 10:16:32 PM

Quote from: Hispo on January 10, 2023, 08:37:40 PM

-snip-

... Not necessarily the jackpot, but something better than the piece of $2 written on the ticket. Finally, she needs a strong lawyer.

I agree.
If this happened in a different country, this woman could try that casino in court and probably could get some money for the inconvenience she suffered.
Not 43$ million but at least a life-changing quantity for her, like 5 million of dollars or so.

It is very unfortunate this things happen, if she was gambling while suffering from depression (we never should underestimate the mental state of others) she could have ended up killing herself out desperation. Sad

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Quote from: bitcampaign on January 11, 2023, 05:01:18 PM

i think the lady could have sued the casino if she wanted because she was only getting compensation for dinner which was purely a fault of the machine they should have gotten some money to entertain herself it was better than a steak actually this problem if left unchecked will give a bad image to other land casinos

It's possible that there's a follow news regarding this case and the lady is likely to use her rights to sue the casino that refused to pay her.

There have been cases like that before that when a casino refused to pay their winnings, they've just faced each other in the court. But not all of these stories are successful.

A dinner that should costed her $43M is an insult to that woman.

The woman's lawyer if ever this goes in the court is likely to win because they shouldn't allow a machine to be on the field if it's malfunctioning and it's their technical responsibility to check before they operate.

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The good thing she made is having a picture of his winnings this really makes a huge thing as a proof because if she want to file a case there's a chance that she could win the case against the gambling casino and also of course there's a chance they lose a lot because this huge amount of winning and to make them safe for paying the most ideal is to make a counter statement that the system has an error still better to push that winning if I were there.

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Quote from: Baofeng on January 11, 2023, 05:43:56 PM

And I don't think she won the case and all other cases against the casino, those machines have a disclaimer: all wins are voided when the machine are malfunctioned. You can check that out in every casino slots that you will play, and that is their protection.

I could say that this is really a strong protection but they could really make it use on non fair way or simply they dont really like to pay up the winners and would really be just making some reason that they didnt really win at all.Im not shocked for Casino on always winning up these kind of cases if ever this isnt the first one and there's still lots. They could always have that kind of reasoning but to think up sensibly and literally these machines are really indeed prone to breakdown and malfunctions which could possibly happen midway where someone do able still to play and suddenly making up some huge win or hit up the jackpot.
This is indeed a case which is really hard to prove out.

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This is an old news though, this happened way back 2016, they filed a case against the casino after.

An for those who want's t know what machine and who is the provider, it's Sphinx Wild game, a basic 5×5 reel alignment slot manufactured by International Game Technology (IGT).

https://www.gamblingsites.org/blog/the-story-of-how-katrina-bookman-almost-won-a-43-million-slots-jackpot/

And I don't think she won the case and all other cases against the casino, those machines have a disclaimer: all wins are voided when the machine are malfunctioned. You can check that out in every casino slots that you will play, and that is their protection.

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Quote from: Vaculin on January 11, 2023, 04:50:02 PM

Quote from: traderethereum on January 11, 2023, 02:36:22 AM

It seems that the casino cheated by turning the facts that happened to the woman upside down so that the casino did not pay her the winnings.
And if the machine is broken, the casino should write a message that it is broken so no one will use it.
But instead of writing down the message, the casino just let it go and finally, someone won a lot of money but the casino refused to pay them.
However, it seems that the casino was deliberately cheating, so the woman could not get her winnings.
But we must remember that the casino owns the place of business and we do nothing to the casino.

It’s only the casino knows the truth behind all these lies. And if they are not lying, at least they could have inform the woman in the first place that the slot machine is not working completely so there might be some errors after you play. But the casino didn’t do that. That’s why this casino can be considered cheating so they can avoid paying the woman. They should have removed the machine since it’s malfunctioning in the first place.

True. Imagine if the situation is opposite, What if they know that the slot machine is malfunctioning and the slot machine is showing a majority losing streak rather than a invalid jackpot trigger. I guess we will never known that the casino is cheating us. This kind of situation can reduce the reputation of the casino but I guess the media is censoring the physical casino name unlike when a online casino made a mistake which the casino name is displayed and surely reputation will be affected. I'm wondering if this kind of situation happened on an online casino that the casino refused to pay because of a faulty application.

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

This would be an unforgettable experience for her. I can only imagine how she will gather herself to believe and accept the fact that the machine was faulty and she won such a large sum. If she feels bad about it, she must have decided that she can't win big like this, and the machine must have been what helped her win big.

This is analogous to a gambler betting $500 and winning $43 million. I'll be the most surprised, but also overjoyed with my winnings. Whether the casino is lying or not, if the woman believes it is, compensating her with a dinner treat is appropriate in my own opinion. It’s hard to win big amount like this in casinos.

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i think the lady could have sued the casino if she wanted because she was only getting compensation for dinner which was purely a fault of the machine they should have gotten some money to entertain herself it was better than a steak actually this problem if left unchecked will give a bad image to other land casinos

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If there was a malfunction on the digital display of a slot machine that took a 10 USD payout and turned it into 10e12, would anyone argue the casino is liable for trillions to be paid out to the player because of a mere digital glitch? Malfunctions happen on slot machines -- if it's a land based casino on U.S. jurisdiction then it's going to be tightly regulated.

I would understand skepticism if this was a non-reputable platform but slot machines on land based casinos are mathematically supposed to have set RTP. This isn't the first time someone has "won" a large amount from a slot when the slot had actually malfunctioned. The win was not legitimate.

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Quote from: traderethereum on January 11, 2023, 02:36:22 AM

It seems that the casino cheated by turning the facts that happened to the woman upside down so that the casino did not pay her the winnings.
And if the machine is broken, the casino should write a message that it is broken so no one will use it.
But instead of writing down the message, the casino just let it go and finally, someone won a lot of money but the casino refused to pay them.
However, it seems that the casino was deliberately cheating, so the woman could not get her winnings.
But we must remember that the casino owns the place of business and we do nothing to the casino.

It’s only the casino knows the truth behind all these lies. And if they are not lying, at least they could have inform the woman in the first place that the slot machine is not working completely so there might be some errors after you play. But the casino didn’t do that. That’s why this casino can be considered cheating so they can avoid paying the woman. They should have removed the machine since it’s malfunctioning in the first place.

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Quote from: BitDane on January 11, 2023, 02:58:24 PM

The problem is the article seems intentionally missed out some details to sensationalized the news. Anyway, it took the woman a year before he react on filing a lawsuit about the incident. But I think that the slots really malfunction because the number shown in screen is different from the amount printed on the claim ticket. And the woman knows it.

Does it mean she is to blame for this? In reality the house is responsible for the user experience and what the players see on their screens. If the machine tells the gambler they've won, it triggers an emotional reaction. It can be euphoria followed by a denial and anger when the casino doesn't pay. IMO they owe her something for the horrible experience she had in the casino. At the very least a return of the money she had gambled away. I'd probably agree to take the dinner for a group of my friends at the place of my choice and a return of the money I lost playing the machine that day, but I'm not someone who likes to visit courts.

Topic: Woman won $43million but was offered a steak dinner instead of her winnings (Read 6305 times)