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Topic: Woman won $43million but was offered a steak dinner instead of her winnings - page 2. (Read 6305 times)

legendary
Activity: 3122
Merit: 1140
I really can't fathom what the feeling of that lady when she was told that the machine malfunctioned, hence she will not get any of that juicy millions. Perhaps the best thing is to file complaint against the Jamaican gambling regulatory board for this mishap.

Yeah, in any case, maybe she learn her lessons and probably playing on some other casinos now because of her bad experience with Resorts World.

I guess it is in the ToS that if the machine malfunctioned, the winning is voided, but still that is huge money to won and it could really be a life changer.
Being dismayed on the extremest manner which even myself cant really that fathom on such condition if i do know that i had won that jackpot and its been claimed that the machine malfunction?

You would really be just thinking yourself on cherishing those winnings only just in the dreams and that would really be giving out that suck feeling on why the hell it did happen.

She could really need up some help from some lawyer in regarding the case, it is really that not that convincing on what they are trying out to claim.
hero member
Activity: 714
Merit: 521
Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

If you don't know your right you will be deprived of it, with that winning ticket in her hands she can claim back her money and win against the casino no matter how fraudulent they could have been as long as they have their gambling office location, the law will definitely work against them and their illegal act, only if the woman isn't going to feel inferior from fighting back for her right, sometimes we may be tested to see what our reactions will be on a particular event, here she's expected to display the highest level of disagreement with them and include threat it applicable to instill the fear back to them than accepting defeit like that, they may go behind and claim the winn after which they might have served her the steak.
hero member
Activity: 1092
Merit: 747
The slot machine has a disclaimer that voids all wins if it malfunctions. But how would the firm prove that the machine has fault? Would they not hide behind slot machine problems to deny genuine winners thier funds?  

I think the woman should seek legal advice and look for various means to recover her win. She is not to blame for the machine malfunctioning. If she has lost a huge bet due to the machine's problems, would they have recognized that the machine caused her loss? They would have concealed it and go on with thier operations.
I totally agree with what you just said above. But my issue here is, why will the casino allow gamblers use a malfunction slot machine in the first place? Because who knows how many persons might have used that malfunctioned slot machine before her, lost and nobody said a word, or who knows if since the existence of that casino they have been using malfunction slot machines to rob people of their hard earn money? Because that a very important question that casino needs to answer. Because if the slot machine was malfunction, then that means that's how all others was malfunction too, and everyone who played and lost their funds that day/week needs to be refunded back their money. Else, that casino should be closed down for scamming people.
I really know how painful and heart breaking it can be to win a life changing sum of money, only to go home come back the next day and been told a different story altogether. That's enough to make anybody go crazy, because I'm sure that night must have been her longest night ever thinking what and what she was going to buy and how she was going to spend her money, which ended up been void
hero member
Activity: 2688
Merit: 540
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According to the article the case was settled out of court so the casino and the client reached some sort of agreement already, it is unlikely it was for the full amount but at least she got paid something
But what did they give that the case was settled out of court and I'm not sure if they dare pay him 5-10% of $43 million, I can guess if he paid tens of thousands of dollars due to reasonable casino factors telling him to go home and the casino team will think money to be paid to clients. If the lady doesn't agree to the deal the casino team is offering then she can take the case to court and she gets a higher offer than the previous deal because the casino team wants her report withdrawn to clear her reputation to the public.
The thing she should have done is that she didnt leave out the premises of that casino and would be asking out immediate verification and check up whether the casino slot machine is truly
that defective or broken on the time that she played because if she leaves out the casino after that situation then high chances that it would be tweaked out that it is really indeed broken
on which she wont really be having any fight if he would really be trying out to file up some case or something like that.If she had been offered with smaller amount
aside from whole amount winning then you do already now that there's somethings fishy on this situation.
sr. member
Activity: 832
Merit: 286
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According to the article the case was settled out of court so the casino and the client reached some sort of agreement already, it is unlikely it was for the full amount but at least she got paid something
But what did they give that the case was settled out of court and I'm not sure if they dare pay him 5-10% of $43 million, I can guess if he paid tens of thousands of dollars due to reasonable casino factors telling him to go home and the casino team will think money to be paid to clients. If the lady doesn't agree to the deal the casino team is offering then she can take the case to court and she gets a higher offer than the previous deal because the casino team wants her report withdrawn to clear her reputation to the public.
legendary
Activity: 1064
Merit: 1298
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Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?
They are liars, it is a very stupid reason, he suposoed to sue them to court which is what should have happened. Even if I will lose the case, I will try and sue them to court and let the judge decide by justice. They are lying which they also supposed to pay for in addition.

They do that to her because the money is large and they do not want to pay her.

According to the article the case was settled out of court so the casino and the client reached some sort of agreement already, it is unlikely it was for the full amount but at least she got paid something, however this should be a lesson, the casino asked her to leave and in my opinion this was done because at the time they were thinking about how avoid paying her, if anyone wins such a high amount they must remain there and begin to record everything so it can be used as evidence in a court of law if the casino decides to not pay.
But they should not lie to her, she supposed to sue them to court. The more it is getting to court the more the casino will increase the money to pay her. She won that amount and that is just it. Even if it would be settled out of court, she needs a laywer for that.
sr. member
Activity: 1372
Merit: 348
Quote
Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history - $42,949,672 (£35.4m). She took a selfie with the machine to mark the moment, and later said her whole body went 'numb' when she saw the life-changing figure. Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she'd be walking away with, he responded: "You didn't win nothing." The New York State Gaming Commission said Bookman’s machine had malfunctioned, and that she'd actually won just $2.25 (£1.86).The machine had a disclaimer stating 'malfunctions void all pays and plays', and as a result the commission said that they were required by law to give Bookman only what she'd actually won.

Source: https://www.unilad.com/community/woman-won-43-million-offered-steak-dinner-instead-055644-20230108


Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

Isn't this the same case of the lottery winner where the record of winnings were wiped out?  but then there is this printed ticket that is not in-sync with the one shown on the screen.
Quote
“After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.”

So I wonder if the ticket is printed right after the woman wins or printed on the next day when they have to talk about his winnings.  I believe it was the moment of winnings reason why she have to go back another day for the discussion because the casino need to verify the issue.

Quote
“After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.”

The problem is the article seems intentionally missed out some details to sensationalized the news.  Anyway, it took the woman a year before he react on filing a lawsuit about the incident.  But I think that the slots really malfunction because the number shown in screen is different from the amount printed on the claim ticket.  And the woman knows it.
legendary
Activity: 2534
Merit: 1338
Well, Katrina Bookman has enough evidence to prove that she indeed won the biggest slot machine jackpot in US history, so I suggest that she must go ahead and file for a complaint and tell the courtroom that she was refused to take what she have won the other day. I bet that any courthouse in her country will take this case as a prime example to send a message for all the fraudulent casinos out there who would try and trick their clients.
According to the article the case was settled out of court so the casino and the client reached some sort of agreement already, it is unlikely it was for the full amount but at least she got paid something, however this should be a lesson, the casino asked her to leave and in my opinion this was done because at the time they were thinking about how avoid paying her, if anyone wins such a high amount they must remain there and begin to record everything so it can be used as evidence in a court of law if the casino decides to not pay.
hero member
Activity: 1106
Merit: 570
This is really disheartening and all I've been wondering ever after seeing this news is how will the woman be copping with this sily news?
I have just one question and my question is, would they have said their machine was faulty if the woman never made any win ?
The answer to me is no and with this answer I think they really need to do the needful which is paying the woman her complete winnings.
Casinos are really becoming so fond of this issues and I think the earlier they wake up from this fraudulent act the better for them and to answer your question, I will insist my wings be paid.
legendary
Activity: 2814
Merit: 1192
I wonder how much they settled for. It had to be enough for her not to pursue the legal route.
I agree with both sides here. The casino could argue and prove that none of their machines are set to allow even 10 m. wins, not to mention 43 m. You really can prove that there was a mistake and I remember a case where a guy put a boat on an online auction and allowed the instant buy by mistake and some guy came and bought it for really low money like 1k USD for a boat that was worth 100k or whatever. Bottom line, the seller refused to sell and the buyer sued him and lost. The court compared prices of similar boats and said that since the paid amount was so low, not even 10% of the market price, the seller could refuse the deal.

On the other hand, she won and even if the amount wasn't that high they should've settled for less. If I were the manager I'd offer anything to appease her like casino credit, free games, free meals and drinks, discounts, whatever. A simple dinner would be like a slap in the face so I'm not surprised she chose to sue them.
legendary
Activity: 3248
Merit: 1160
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If the Gambling Commission has been involved in this obvious act of denying the woman her win, then it's almost a certain that the case is already lost. It's hard to win against a government entity with this kind of case even though the circumstances on how she was denied the win is absolute clownery. No matter how long this case gets, if the Gambling Commission already put out their decision, that will surely be what the courts will always follow.

Imagine seeing on the screen you win that amount, only for the casino to tell you that the machine is broken and that all they can do is offer you a steak dinner. That must have hurt, and I will surely hurt somebody if I were the woman that won that amount.

I agree, her chances might be higher to sue the casino if the Gambling Commission wasn't involved in the said pursuit but that wasn't the case. It's just too unfortunate that she had to go through with this, that's a good money to start that could've make here life comfortable as well as his family and debt free but she was rejected by her claim. I hope there would be someone who will push her and help her with her case because she deserved more than a steak because it wasn't her fault that the machine randomly malfunctioned.
hero member
Activity: 2044
Merit: 784
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The casino company was corrupt with this woman. Their machine was faulty it should have been sealed in advance. Since they didn't seal the machine as a fault then I can definitely say the machine was perfectly fine and this woman was duped a lot. This woman should have taken legal action. Since the casino sites are publicly established in this country then of course there is permission to play casino gambling. So if there was legal action immediately the woman would have won a better offer and if they refused there would have been legal action and the casino company would have been shut down for life.
That would be the right thing, but justice system doesn't work greatly too and could end deciding in favour of the casino. I can't find how this case finished, but found similar news of a 90 years old lady who won 41$ million at a slot machine in another casino and had payment denied as well. After all the court decided in the favour of the house:

Quote
The Chicago Tribune reported that a court ruled in favor of Isle Casino Hotel when a penny slot machine indicated that a 90-year-old woman won $41 million. The court ruled that "the game's rules capped jackpots at $10,000 and didn't allow bonuses," according to the newspaper.
Woman sues casino that offered her steak dinner instead of $43 million jackpot

It's not the gamblers' fault if machines aren't working properly. If they had lost money, no malfunctions would be pointed. If the casino finds any malfunctions on the machines they have to sue slots' company provider, and use that money to pay the gambler's jackpot.
legendary
Activity: 3542
Merit: 1352
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The casino could have offered that woman a more valuable reward as an apology for the system failure. But a steak dinner is ridiculous! By the way, the woman found a slot machine bug. Perhaps she prevented more serious consequences for the casino. The representatives of this casino are too greedy.

If the woman found out this bug then she should be properly compensated but no. The casino operators just want to really add a lot of salt to the wound by them offering a steak dinner to the woman. They could have just issued an apology and some form of compensation/reward by funding the bug but it really has to be a dinner. It's as if the casino is subtly admitting that the woman has indeed won something but the best that they can give is a steak dinner. That's just so wrong in so many levels.

If the Gambling Commission has been involved in this obvious act of denying the woman her win, then it's almost a certain that the case is already lost. It's hard to win against a government entity with this kind of case even though the circumstances on how she was denied the win is absolute clownery. No matter how long this case gets, if the Gambling Commission already put out their decision, that will surely be what the courts will always follow.

Imagine seeing on the screen you win that amount, only for the casino to tell you that the machine is broken and that all they can do is offer you a steak dinner. That must have hurt, and I will surely hurt somebody if I were the woman that won that amount.

if the woman is not happy with the casino's decision, she can hire a lawyer and request the casino to produce the valid audit done or how they verified that the machine had a problem during the time of her game. because if they can't provide the validation done, then, it means, the admin just talked about not giving her winnings. also if the machine was indeed faulty, all the previous players had been screwed by that same machine and just eating their money because of the faulty machine. they can actually make a case towards the casino if she finds those people who lost without a battle by using such machine.

The machine was surely audited and checked for bugs and possible malfunctions because the New York State Gaming Commission has already sided with the casino. Whatever the findings may be, it appears to have been in favor of the casino. It would have been best if they used a third-party auditor in court proceedings that will support the defendant's claim (casino) just to make sure that there isn't any corruption happening between the two parties.
sr. member
Activity: 1386
Merit: 451
Quote
Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history - $42,949,672 (£35.4m). She took a selfie with the machine to mark the moment, and later said her whole body went 'numb' when she saw the life-changing figure. Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she'd be walking away with, he responded: "You didn't win nothing." The New York State Gaming Commission said Bookman’s machine had malfunctioned, and that she'd actually won just $2.25 (£1.86).The machine had a disclaimer stating 'malfunctions void all pays and plays', and as a result the commission said that they were required by law to give Bookman only what she'd actually won.

Source: https://www.unilad.com/community/woman-won-43-million-offered-steak-dinner-instead-055644-20230108


Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?
The casino company was corrupt with this woman. Their machine was faulty it should have been sealed in advance. Since they didn't seal the machine as a fault then I can definitely say the machine was perfectly fine and this woman was duped a lot. This woman should have taken legal action. Since the casino sites are publicly established in this country then of course there is permission to play casino gambling. So if there was legal action immediately the woman would have won a better offer and if they refused there would have been legal action and the casino company would have been shut down for life.
sr. member
Activity: 2226
Merit: 347
If the Gambling Commission has been involved in this obvious act of denying the woman her win, then it's almost a certain that the case is already lost. It's hard to win against a government entity with this kind of case even though the circumstances on how she was denied the win is absolute clownery. No matter how long this case gets, if the Gambling Commission already put out their decision, that will surely be what the courts will always follow.

Imagine seeing on the screen you win that amount, only for the casino to tell you that the machine is broken and that all they can do is offer you a steak dinner. That must have hurt, and I will surely hurt somebody if I were the woman that won that amount.

if the woman is not happy with the casino's decision, she can hire a lawyer and request the casino to produce the valid audit done or how they verify that the machine had a problem during the time of her game. because it means, all the previous players had been screwed by that same machine and just eating their money because of the faulty machine. they can actually make a case towards the casino if she finds those people who lost without a battle by using such machine.
She could definitely do that and would be asking out some cctv footage or bet history or something that would be justifying out that it was really indeed broken and not really just some made up stories just to avoid
on paying up that woman with her winnings. She could really contest it out if she wanted to but of course it would be considering on the funds that she has because its not really that simple on making some
legal interrogation against some company if you dont have the money or funds to do so even if you do have the chance on winning the case.Their reasoning isnt really just that too realistic
or an obvious excuse i should say.
legendary
Activity: 3122
Merit: 1102
Leading Crypto Sports Betting & Casino Platform
If the Gambling Commission has been involved in this obvious act of denying the woman her win, then it's almost a certain that the case is already lost. It's hard to win against a government entity with this kind of case even though the circumstances on how she was denied the win is absolute clownery. No matter how long this case gets, if the Gambling Commission already put out their decision, that will surely be what the courts will always follow.

Imagine seeing on the screen you win that amount, only for the casino to tell you that the machine is broken and that all they can do is offer you a steak dinner. That must have hurt, and I will surely hurt somebody if I were the woman that won that amount.

if the woman is not happy with the casino's decision, she can hire a lawyer and request the casino to produce the valid audit done or how they verified that the machine had a problem during the time of her game. because if they can't provide the validation done, then, it means, the admin just talked about not giving her winnings. also if the machine was indeed faulty, all the previous players had been screwed by that same machine and just eating their money because of the faulty machine. they can actually make a case towards the casino if she finds those people who lost without a battle by using such machine.
full member
Activity: 952
Merit: 105
The casino could have offered that woman a more valuable reward as an apology for the system failure. But a steak dinner is ridiculous! By the way, the woman found a slot machine bug. Perhaps she prevented more serious consequences for the casino. The representatives of this casino are too greedy.
This story seems somewhat made up to me as if slot machine had some issue then casino management could have informed right on spot that this is an issue on our part but after taking selfie and calling women next day and saying all that this is mere fraud and cheating.  And the woman who came to gamble definitely knows how to deal with this situation lawfully.
legendary
Activity: 1904
Merit: 1488
The casino could have offered that woman a more valuable reward as an apology for the system failure. But a steak dinner is ridiculous! By the way, the woman found a slot machine bug. Perhaps she prevented more serious consequences for the casino. The representatives of this casino are too greedy.
hero member
Activity: 1065
Merit: 510
Quote
Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history - $42,949,672 (£35.4m). She took a selfie with the machine to mark the moment, and later said her whole body went 'numb' when she saw the life-changing figure. Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she'd be walking away with, he responded: "You didn't win nothing." The New York State Gaming Commission said Bookman’s machine had malfunctioned, and that she'd actually won just $2.25 (£1.86).The machine had a disclaimer stating 'malfunctions void all pays and plays', and as a result the commission said that they were required by law to give Bookman only what she'd actually won.

Source: https://www.unilad.com/community/woman-won-43-million-offered-steak-dinner-instead-055644-20230108

Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?
It is nothing but fraudulent. Because her winning money was big which the casino might not have the ability to pay or they thought they would be able to easily avoid the situation. In normal casinos, if a machine is defective, it is not kept there at all. But when the woman won that big money, the casino machine malfunctioned. The woman should have resorted to the law and if it was proved that such fraud was committed by the casino owner they should have been fined heavily so that they would not have the courage to conduct such fraudulent business.

She couldn't prove it anymore. Remember that her body was numbed. Could it be that a casino staff may her body numb and she got unconscious, it's possible.  The picture she took probably got deleted also.

Maybe she needs to get into the phone to recover the image that will prove that she won, I guess she could resort to suing the casino. Including this assault of getting her numb which needs investigation.
We dont know if these things did really happen but we cant just avoid not to make up some assumptions on why the woman had easily made out some agreement without any hesitation.
Speaking about deleted picture proof of she had won on that slot would really make out those chances on getting those winnings to be impossible.We dont know if its deleted or just been
kept safely but it would be a solid evidence that she won and she could really fight or sue them out and its not really just that too convincing and would just let it slip
that the machine was broken on the time she played. LOLLLLL
hero member
Activity: 896
Merit: 586
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This is very annoying and devastating, how will they keep malfunction machine to gamble with ? I guess their rules and regulations smell fishery,I will say it is a plan work and a way in which they are  using to deprive winners,who won big from their winnings. We should be careful with casinos because some of them are scammers in disguise of a trusted casino.

How will she know that this is true about the malfunction machine,if they were transparent enough,they wouldn't have told the woman to go home and come back the next day to discuss her winning,it would have been checked in her presence. If I was the person,i will get a legal adviser and go claim my winning.
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