Woman won $43million but was offered a steak dinner instead of her winnings - page 8.

uneng

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As a gesture of goodwill, the casino offered Bookman a complimentary steak dinner - though that's hardly something to cheer about when you think you've won enough money to eat steak for the rest of your life.

Wow, what a kind gesture of this casino! Instead of paying an almost 43$ million jackpot they offer a steak dinner to compensate the gambler! Tongue

What a shame this story is. If the slots had a malfunction it's none of the gamblers' business. The casino is responsible for it. And since the machine was disponible for playing and the gambler has won, it's their duty to pay the prize the machine displays. I think it's funny this kind of malfunction never happens for the other side. When a gambler loses there are no malfunctions with machines. It's purely lack of luck.

Another advantage for crypto casinos: provably fair feature, so you aren't going to hear your payment is going to be denied because the machines weren't working properly. Wink

Yogee

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This happened in 2016 just in case anyone is wondering. I tried to search for the verdict of the lawsuit she filed against the casino but it looks like it's still pending. I personally doubt she'll win the case since the NY Gaming Commission already sided with Resort World. The said machine's maximum payout is supposedly $6500 only.

Here's a more updated story if you want to read https://bonuslots.net/katrina-bookman-vs-resorts-world-casino/

KTChampions

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

Frankly, this whole story looks doubtful in many details. In any case, if something like this actually took place, then the final decision will be made in court. The casino cannot say that "the machine was broken, you did not win anything" this must be proven.
In addition, I was struck by the fact that she went home to "come back tomorrow and discuss the winnings." I understand that she was in shock, but you can't do that.

YOSHIE

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Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Isn't this just the stupidest reason not to give her her winnings?

I'm not surprised to see some land casinos having problems and ending in fights because they can't afford to pay slot users' winnings, with 1 million reasons, the goal is not wanting to pay, I'm sure they don't want to pay for all that, because they don't have that kind of funds, there are many such casinos in this world, they only expect money from losing users, actually it's a stupid reason.

Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

Couldn't they have known that their so-called machine was faulty before letting gamblers use it?

That fact is their only reason, in fact the slot machine won is not damaged, it's just that the brain and finances of the owner of the land casino are damaged, no, the slot machine is not broken, I think and have seen cases like that experienced by this woman.

Quote from: Davidvictorson on January 10, 2023, 11:41:44 AM

How could they do this to her?

Avoid paying users win and knee capital.

Zlantann

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Quote from: Pierre 2 on January 10, 2023, 12:01:18 PM

This is like the most fraud thing I have ever observed since social media became so strong. I understand that than kind of money can be very disruptive for their casino business. Although if there are issues with their slot machines its their responsibility to fix it. Not very sure how law works but I think this customer should directly open case against that fraud. In proper countries she would definitely win a lot of money at least.

Reading the terms of service of most casino companies might be very challenging because it can be time consuming, but I think it is worth studying. At least gamblers would be able to know thier rights and privilege. The slot machine has a disclaimer that voids all wins if it malfunctions. But how would the firm prove that the machine has fault? Would they not hide behind slot machine problems to deny genuine winners thier funds?

I think the woman should seek legal advice and look for various means to recover her win. She is not to blame for the machine malfunctioning. If she has lost a huge bet due to the machine's problems, would they have recognized that the machine caused her loss? They would have concealed it and go on with thier operations.

crwth

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This is a scam by the casino to prevent further losses with what happened. I don’t think it should be possible to do that to a people. Imagine if it’s someone of power and they do that to them. They would probably be fuming in anger with that.

I do hope that they find some way to pay for that. They owe her that much and not just a steak.

Pierre 2

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This is like the most fraud thing I have ever observed since social media became so strong. I understand that than kind of money can be very disruptive for their casino business. Although if there are issues with their slot machines its their responsibility to fix it. Not very sure how law works but I think this customer should directly open case against that fraud. In proper countries she would definitely win a lot of money at least.

jackg

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It'd make more sense to deactivate a malfunctioning machine rather than keeping it active. Also I doubt they've been forced to repay anything gambled on it for however long it malfunctioned.

If they didn't know it was malfunctioning the actual amount she won was very low compared to what the casino could likely afford so I think they should've been forced to pay a higher amount (at least around $30-300k or the maximum that could be won on that machine depending on the size of the venue).

Cantsay

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That's just pure bullshit.
If reverse was to be the case what would they have done? If it was a customer that played and lost his/her $42m to the machine would they have inspected the machine in question?

That's the problem with casinos that don't have enough resources but just want to keep running the company so that they can keep draining money from their customers or from gamblers that use their service.

At least they could have compensated her with some cash even if it's just $5000 from the $42m that would have been better.

Genemind

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I don't know it could be just a plain excuse that the machine malfunctioned since they had time to make an excuse and use their own TOS to get away with paying the said jackpot. Maybe the woman can file a complaint against the casino or even check if the machine is faulty or not, but who knows what could've they done to the machine after she won since she was asked to return the next day. In case the machine is faulty, everything in their casino should be checked since they will always use this excuse to avoid paying winnings.

Davidvictorson

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Katrina Bookman was playing the slots at the Resorts World Casino in Jamaica, Queens when she secured what would have been the largest slot machine jackpot in US history - $42,949,672 (£35.4m). She took a selfie with the machine to mark the moment, and later said her whole body went 'numb' when she saw the life-changing figure. Bookman was told to come back the next day to discuss her winnings, but when she asked an employee what she'd be walking away with, he responded: "You didn't win nothing." The New York State Gaming Commission said Bookman’s machine had malfunctioned, and that she'd actually won just $2.25 (£1.86).The machine had a disclaimer stating 'malfunctions void all pays and plays', and as a result the commission said that they were required by law to give Bookman only what she'd actually won.

Source: https://www.unilad.com/community/woman-won-43-million-offered-steak-dinner-instead-055644-20230108

Some Casinos are just plain fraudulent. So this woman visited a casino, play slot and won $43million. She took a selfie with the amount displayed on the machine. The casino saw it and told her to return the next day so they could talk about the winnings. Next day she returned. Story changed. She was told the machine had malfunctioned and therefore it was what was responsible for the winnings. They went ahead to offer her a complimentary steak dinner. I got so livid reading this story.

Isn't this just the stupidest reason not to give her her winnings?
Couldn't they have known that their so-called machine was faulty before letting gamblers use it?
How could they do this to her?

Topic: Woman won $43million but was offered a steak dinner instead of her winnings - page 8. (Read 6305 times)