Topic: [Work in progess] Burnins Avalon Chip to mining board service - page 50. (Read 624200 times)

Thanks toolhead. I wasn't sure what "existing orders" meant. Existing orders from Group Buys or existing orders from Burnin.

I only have an existing order from Sebastian's group buy, not from Burnin (I have yet to place that). Great to know.

Thx again,
IAS

Burnin stated:

Existing orders will be processed and delivered or refunded.

So you will still get your BitBurners.

I ordered some chips through SebastianJu's batch 6 order. (Chips are supposed to be shipped from Yifu this Wed I believe.)
Does "I won't be selling to end-users anymore." mean those of us who have ordered chips but not placed them through Burnin Mining yet, are stuck with them?

Or?

Thx,
IAS

that is what distributors are for :p

Yeah, this is how I read it.  50% if you insist on a refund right now.  Wait, and you will get more. Takes time to do a stock check, & calculate everything.

To everyone complaining about the cancelled 70% Bitfury tradein:


The 70% refund / trade-in still applies, only that you don't have to buy the Bitfury boards and still get more than 50%. Just not right now, because he will first need to make some money back by selling the Bitfury boards.

Is there somebody that has supplied chips on time and is not satisfied by the product delivered to him or the way issuses have been handled in case there have been issues present?

I'm getting quite tired of all these "GIVE ME ALL MY MONEY BACK" nonsense. If i was burnin i'll just ship the bitburner boards with no chips to you and kindly ask you to send them back for completion upon being able to supply the chips to be placed on them. YOU ALWAYS KNEW that when your order gets completed is dependent partially on the time when your chips are available to be mounted. So now, due to your disability to deliver on time you see that the service that you paid for is not viable for you anymore and you are asking for refunds?

What if I go to a jeweller tomorrow and order a diamond ring with the condition that I later on provide the diamond stone for it?
I get a quote, i pay for it and the jeweler starts working on it straight away so that it will be ready ASAP and he can just fit the stone when I provide it.
Several weeks later I call the guy and tell him that I'm not going to be able to provide the stone, for whatever reason, and therefore I DEMAND to get 100% of my money paid back.
That surely sounds like it's going to happen, for sure.

Why the fuck did you order boards before making sure that your chips will be available for placement?
For one reason and one reason only: to have an earlier placed order so that you can get your boards ASAP and make more profit on them.
You might have just as well waited for your chip supplier to inform you that the chips are on the way to them and placed the order at that time.
But you didn't.

Is it really that hard to accept the facts and realize that it's your fault and not burnin's?

And you provided your chips to Burnin on what date, exactly?

I'm in the same situation (and I guess many others too):
already asked zefir for refund (this is final decision) and already paid for bitburners.

Now I'm considering if it will be possible to transfer bitburners order to furyburners.

If yes: how / when / how much can be transferred from current orders ?

Very sorry to hear that, but please burnin answer me. I already asked zefir for a refund in order to swap my order from BitBurners to FuryBurners and now i may be left with nothing. Will you at least give us FuryBurners? Will the price for the FuryBurners be higher? What should i do now? Should i cancel my chips refund to get BitBurners? Please answer when you can. Thank you.

Hi Martin,

would be nice to answer my questions im my mail or PM. Thanks!

burnin,

There are a lot of frustrated customers, but remember it is not your fault. I think all of us were super excited when we saw the first bitburner coming to life. Personally I have found you to be very responsive to communications. It is a shame (but understandable) that you will not be dealing with customers directly anymore, as there are so few people who can deliver the kind of service you have delivered.


+1 to this request.

I would be hesitant to take additional distributor risk on these.

+1, 70% trade-in for my 18 bitburner XX was what I would have done now. If this option is not available anymore I need to cancel my refund I requested with zefir (until tomorrow!), so I can still have a late product. Please answer this quickly, burnin.

Thank you for your effort, it's very reasonable you decide to go on this way 

Let me get this straight:
1. So the "70% money recovered when ordering a BitFury product" offer is not available anymore ?
2. What are you going to do with people who decide to wait for their chips to be delivered from Avalon given the fact that 400k chips will reach Avalon on Wednesday, and some people might think that having the chips later is better than 50% refund ...I mean  the "70% money recovered" offer was very good  but the 50% refund not so much....so are you going to deliver those orders too or just offer the 50% refund for all regrdless their option ?
3.The procedure for refunds.

I was going to ask exactly the same question, so +1.

:-((

I do understand and the reasons you are giving are very understandable.
I really like the Bitburners (disco show!) and I am looking forward to a similar stack of Furyburners :-) from you.

I can only hope that you will not give away the profit you so well deserve to your distributor(s).
Or end up with a greedy distributor...ruining your products.

Oh, and don't make the cut-off number of boards before ordering from a distributor too high, 25 is a nice minimum number to be ordered from you directly.

How should we ask for a refund? Do You plan to implement some form on website ?