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Topic: XAPO Hot Wallet Service did turn into SCAM! BE AWARE ! - page 3. (Read 5771 times)

newbie
Activity: 1
Merit: 0
Hi there BcTCommunity,

ive been scammed. Again. This time its XAPO Service. They are Holding simply my funds from one Day to another! Ive could lost 5 btc at once like this!

Be Aware Guys! Dont loose your Money on wrong Immpressions like Xapo.com! They will simply lock your balance from one day to another..

You have been warned! Try to unlock your Balance until its to late and your Account also gets locked!

Check this Video!

https://www.youtube.com/watch?v=nCVkkBgjNrk

Users reporting over the same Problems:

WTF??

My API stop working, also I cannot access to site without address verification.

??

I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

OP it only your wallet who get problem
My wallet has no problem it can still send or received
Maybe you need contacted support for know why your accounhas problem

This already happend. They did not reply even after 72 hours. Ive used XAPO for now longer then 1 year and suddenly my Balance is looked.
they locked my account yesterday too.

I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have been with Xapo.com since they started and never had one problem.

Me too. but I am just using the simple wallet to receive and send payments. I have not get any problem but after reading this post. I prefer to go to xapo and redeem all my balance from there. taking care is better then loosing money. I've 0.5btc in xapo and they are too important for me. I've earned them in 6 month with my hard works. and don't want to loose them..

Guys in any Case! If u can unlock your Balance! You should! I cannot and several Users have the same Problems since 72 hours! Its just a advise/warning in case u can withrawel your btc to get it safe...
They are not replying to my support ticket. An New User Called JessieXapo send me an Pm on bct and asked for my user informations : Date Registered:   June 11, 2015, 11:12:59 AM https://bitcointalksearch.org/user/jessiexapo-521651

I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me




same problem here.....

XAPO just scam me ,and support refuses any explain for a week...

If you have more than 0.1 BTC ,jsut dont save in XAPO
member
Activity: 112
Merit: 10
funds still unable to send still no response from Xapo Support .... Sad
legendary
Activity: 1582
Merit: 1031
my xapo account is working fine i borth now more than +7 BTC there !!
and had never a problem. Somethimes its hard to find contact to Support but allways found support.

kind regards
member
Activity: 112
Merit: 10
I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me

If you want to continue using Xapo, you can submit your ID proof and get your account activated. It's only for our security and Xapo has been the best wallet for me till date. JessieXapo is the Xapo representative who will activate your account.

In case of this Post i have to advice every User not to provide your Personal Details to anybody except the Xapo Support like declared on the site xapo.com.
Be aware. Your Personal Data or Personal Data could get stolen if you provide id. Untill there is no "proof" that a Xapo Support Agent, or the Thread OP says "JessieXapo" is for doing this. All this is highly risked and this users could loose all of there Balance! In this case i had to given u bad trust until u can provide a legit trust/proof of JessieXapo dealing for this.

https://bitcointalk.org/index.php?action=trust;u=141005

Please make me happy  Smiley

LOL! Due to your personal issue with Xapo, you doubt all those who support it. You're just leaving fake ratings for everyone. I did not tell anyone to give their ID proof to Jessie on this forum but they should only give her the email ID if anyone has sent a support ticket to Xapo. For your happiness, here is my proof that Jessie did solve my issue:

https://s31.postimg.org/pmbtqj9nv/Xapo_1_7_16.jpg



Users like u should get banned. I dont believe in that what your saying. The Scam already happend dude Wink but you did not recognize it or maybe your brain works on forks for 25%. They simply do buisness  like every company else. And if you dont unterstand how there Buisness works. This is it. They just hold your account for now reason. Ive already provides these data and my balance is still on hold.
So dont introduce yourself for registratin without any verification level. This isnt really a proof of sign that every user gives the right information - How long are u using Xapo then?
Iam excpecting your kindly new to this and u will definatly go the same way like me if the community let things like this happen Wink
legendary
Activity: 2632
Merit: 1094
I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me

If you want to continue using Xapo, you can submit your ID proof and get your account activated. It's only for our security and Xapo has been the best wallet for me till date. JessieXapo is the Xapo representative who will activate your account.

In case of this Post i have to advice every User not to provide your Personal Details to anybody except the Xapo Support like declared on the site xapo.com.
Be aware. Your Personal Data or Personal Data could get stolen if you provide id. Untill there is no "proof" that a Xapo Support Agent, or the Thread OP says "JessieXapo" is for doing this. All this is highly risked and this users could loose all of there Balance! In this case i had to given u bad trust until u can provide a legit trust/proof of JessieXapo dealing for this.

https://bitcointalk.org/index.php?action=trust;u=141005

Please make me happy  Smiley

LOL! Due to your personal issue with Xapo, you doubt all those who support it. You're just leaving fake ratings for everyone. I did not tell anyone to give their ID proof to Jessie on this forum but they should only give her the email ID if anyone has sent a support ticket to Xapo. For your happiness, here is my proof that Jessie did solve my issue:

https://s31.postimg.org/pmbtqj9nv/Xapo_1_7_16.jpg

legendary
Activity: 2996
Merit: 1188
All online wallets are risky whether it's Xapo, Coinbase or even PayPal. They just chose to close your account without any reason and you need to keep submitting documents to get your own hard-earned money back. That's the reason, I don't keep more than $50 in any wallet/payment processor. Blockchain is the best as you own the wallet and it's keys.
full member
Activity: 154
Merit: 100
 Heloo OP you have problems with your xapo wallet does not mean XAPO is scam ... i have xapo wallet very long time and for me it is wery good fast and stable i have tride many wallets but xapo for me  is number 1)
legendary
Activity: 1232
Merit: 1029
I dont like my wallet to be deactivated so need to be careful if it's will happen,my suggestion for you sir don't put all your bitcoin in one wallet, there is some online wallet deactivated by moderator
Without even warning so be prepared if it will happen . I do not trust any kind of online wallet coz there is a posibility that it will take your worked bitcoin so use desktop wallet to be sure.
Even a desktop wallet can give issues if your hard drive fails and same goes with paper wallets. Each wallet has its negatives and hence I use xapo and multibit as well as unocoin to have more than one wallet holding my coins. Else, if you lose your password, you can't access any wallet in that case.
member
Activity: 112
Merit: 10

-snip-

Be Aware Guys, Balance still not available, still no response from Xapo now for longer than 7 Days Sad
I think they having now fun with my funds. Be Aware of the Scammer account JessieXapo - Shes just trying to steal your Informations.

regards

Xapo is not a scam wallet but they need ID proof to verify the user's details so that they aren't getting involved with illegal trades or fraudsters. It's different for blockchain while even coinbase has a verification process. JessieXapo seems legit and the same support agent replies to our Xapo support tickets as well.

Yes, I am an official Xapo Customer Support agent - the same one that responds to emails sent to [email protected]! I can assure everyone that I am not trying to steal anyone's information & I will never ask for it. All I want to do is let anyone that sees this forum and is stuck in manual review know that they have the option to DM me with just their registered email address (I'll never ask for more) so that I can make sure that your support ticket gets a response!

This is just another scammy try without any proof to get legit Cheesy Anyways guys dont loose your data email or whatever. I could say so far jessieXapo seems very fishy

Balance still locked on my Side. No Answer from Support so far annnnnnnnd its goone.. Ty JessieXapo?
newbie
Activity: 15
Merit: 0

-snip-

Be Aware Guys, Balance still not available, still no response from Xapo now for longer than 7 Days Sad
I think they having now fun with my funds. Be Aware of the Scammer account JessieXapo - Shes just trying to steal your Informations.

regards

Xapo is not a scam wallet but they need ID proof to verify the user's details so that they aren't getting involved with illegal trades or fraudsters. It's different for blockchain while even coinbase has a verification process. JessieXapo seems legit and the same support agent replies to our Xapo support tickets as well.

Yes, I am an official Xapo Customer Support agent - the same one that responds to emails sent to [email protected]! I can assure everyone that I am not trying to steal anyone's information & I will never ask for it. All I want to do is let anyone that sees this forum and is stuck in manual review know that they have the option to DM me with just their registered email address (I'll never ask for more) so that I can make sure that your support ticket gets a response!
full member
Activity: 210
Merit: 100
So the truth comes out!
legendary
Activity: 1288
Merit: 1000
Please delete my complain from this post.

Yes, was surprise when they lock my account until I verify my post address. I was mad, because when I register on xapo, I dont sing up for this verification.
Everything would be fine, if you create a account and must verify before start using a service. But not after.

Support just reply, that you have to verify if want keep using a service. But if not, please give me other bitcoin address and your funds will be send.

legendary
Activity: 1227
Merit: 1000

-snip-

Be Aware Guys, Balance still not available, still no response from Xapo now for longer than 7 Days Sad
I think they having now fun with my funds. Be Aware of the Scammer account JessieXapo - Shes just trying to steal your Informations.

regards

Xapo is not a scam wallet but they need ID proof to verify the user's details so that they aren't getting involved with illegal trades or fraudsters. It's different for blockchain while even coinbase has a verification process. JessieXapo seems legit and the same support agent replies to our Xapo support tickets as well.

Yes. It seems to be this.

If you get the "Unable to send message" it probably means that you need to upload some ID.
hero member
Activity: 2744
Merit: 541
Campaign Management?"Hhampuz" is the Man
Hi there BcTCommunity,

ive been scammed. Again. This time its XAPO Service. They are Holding simply my funds from one Day to another! Ive could lost 5 btc at once like this!

Be Aware Guys! Dont loose your Money on wrong Immpressions like Xapo.com! They will simply lock your balance from one day to another..

You have been warned! Try to unlock your Balance until its to late and your Account also gets locked!

Check this Video!

https://www.youtube.com/watch?v=nCVkkBgjNrk

Users reporting over the same Problems:

WTF??

My API stop working, also I cannot access to site without address verification.

??

I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

OP it only your wallet who get problem
My wallet has no problem it can still send or received
Maybe you need contacted support for know why your accounhas problem

This already happend. They did not reply even after 72 hours. Ive used XAPO for now longer then 1 year and suddenly my Balance is looked.
they locked my account yesterday too.

I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have been with Xapo.com since they started and never had one problem.

Me too. but I am just using the simple wallet to receive and send payments. I have not get any problem but after reading this post. I prefer to go to xapo and redeem all my balance from there. taking care is better then loosing money. I've 0.5btc in xapo and they are too important for me. I've earned them in 6 month with my hard works. and don't want to loose them..

Guys in any Case! If u can unlock your Balance! You should! I cannot and several Users have the same Problems since 72 hours! Its just a advise/warning in case u can withrawel your btc to get it safe...
They are not replying to my support ticket. An New User Called JessieXapo send me an Pm on bct and asked for my user informations : Date Registered:   June 11, 2015, 11:12:59 AM https://bitcointalksearch.org/user/jessiexapo-521651

I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me



lol . maybe it is just your wallet i didn't encountered any problems with xapo and also the other people here . i guess that's only your wallet that having a problem you should check before making an accusation .
legendary
Activity: 1554
Merit: 1054

-snip-

Be Aware Guys, Balance still not available, still no response from Xapo now for longer than 7 Days Sad
I think they having now fun with my funds. Be Aware of the Scammer account JessieXapo - Shes just trying to steal your Informations.

regards

Xapo is not a scam wallet but they need ID proof to verify the user's details so that they aren't getting involved with illegal trades or fraudsters. It's different for blockchain while even coinbase has a verification process. JessieXapo seems legit and the same support agent replies to our Xapo support tickets as well.
member
Activity: 112
Merit: 10
I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me

If you want to continue using Xapo, you can submit your ID proof and get your account activated. It's only for our security and Xapo has been the best wallet for me till date. JessieXapo is the Xapo representative who will activate your account.

In case of this Post i have to advice every User not to provide your Personal Details to anybody except the Xapo Support like declared on the site xapo.com.
Be aware. Your Personal Data or Personal Data could get stolen if you provide id. Untill there is no "proof" that a Xapo Support Agent, or the Thread OP says "JessieXapo" is for doing this. All this is highly risked and this users could loose all of there Balance! In this case i had to given u bad trust until u can provide a legit trust/proof of JessieXapo dealing for this.

https://bitcointalk.org/index.php?action=trust;u=141005

Please make me happy  Smiley
legendary
Activity: 2632
Merit: 1094
I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me

If you want to continue using Xapo, you can submit your ID proof and get your account activated. It's only for our security and Xapo has been the best wallet for me till date. JessieXapo is the Xapo representative who will activate your account.
legendary
Activity: 1680
Merit: 1010
Professional Native Greek Translator (2000+ done)
I also am not able to access my wallet till I provide them with my ID and Address proof. I submitted the documents and asked them to open my account. I just hope they let me access my account as I have 0.3 BTC in my wallet and need my funds asap.

I have a zero balance but i was using the card in the past. same situation for me
member
Activity: 112
Merit: 10
Seems to me like a simple problem with the PIN or 2FA.

Calm down, stop yelling SCAM! and get in touch with customer support. Xapo is a pretty reputable business and I'm sure they'll help you resolve any issues.

I have used my Xapo wallet today without issue.

And simply.. There is not Problem with PIN or 2FA for sure.
member
Activity: 112
Merit: 10
Seems to me like a simple problem with the PIN or 2FA.

Calm down, stop yelling SCAM! and get in touch with customer support. Xapo is a pretty reputable business and I'm sure they'll help you resolve any issues.

I have used my Xapo wallet today without issue.

if you would see out my xapo tx adresses you would`t come down if your many is stuck there  Smiley  Grin You can do what u want and feel free to use this scammy Service Wink
In any Case maybe the same happens to you. And you will declare the same after and think of this... You have been warned
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