#1 RATINGS of BITCOIN SPORTSBOOKS since 2014 : KYC Rankings, Bonuses, Scam Accus - page 139.

william32

newbie

Activity: 19

Merit: 0

Quote from: Cloudbet on October 31, 2015, 01:46:06 AM

Hi all

Good news - we have grown our support team. You can now expect much faster response times.

The customer who claims not to have received a response was asked repeatedly to email us from his registered email address, which he did not.

Cheers,
Cloudbet

Grown the support team or just shrunk the available sports?

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Rating Place on November 01, 2015, 03:12:37 AM

Cloudbet - Thanks for checking in. When you check in again can you answer the question by fox.

Hi Peeps,

Yep, we're working on live chat support. I'll keep you posted.

Cheers,
Cloudbet

insulter

member

Activity: 84

Merit: 10

A for directbet

absy

legendary

Activity: 1414

Merit: 1008

★Bitvest.io★ Play Plinko or Invest!

everything is perfect in this site according to me.. WITH NO doubt i will give 'A' to this ..

Will keep on using this .. forever

davincicode666

sr. member

Activity: 344

Merit: 250

I always use directbet for sportbooks still didnt found any problem with it and fast respond
"A" for directbet

DirectBet

legendary

Activity: 1288

Merit: 1010

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Rating Place

legendary

Activity: 3934

Merit: 1061

Cloudbet - Thanks for checking in. When you check in again can you answer the question by fox.

Rating Place

legendary

Activity: 3934

Merit: 1061

Quote from: BetBTC on October 31, 2015, 11:44:13 AM

We have implemented instant withdrawals.
It will cover 95% of withdrawal requests, we will include the big ones later, once the beta phase terminates.

Hope our players find this a good measure and we could get an upgrade from the weak (and unfair on our opinion) C- ..

BetBTC- glad to hear that. I'll wait a little while for customer feedback as well as personal withdrawals as a test. Your thread is always monitored to check on what the players post.

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: Cloudbet on October 31, 2015, 01:46:06 AM

Hi all

Good news - we have grown our support team. You can now expect much faster response times.

The customer who claims not to have received a response was asked repeatedly to email us from his registered email address, which he did not.

Cheers,
Cloudbet

nice to hear that, and will u implement live support? that will be better

BetBTC

legendary

Activity: 2014

Merit: 1028

BetBTC.co | Sports Betting | Instant Payments

We have implemented instant withdrawals.
It will cover 95% of withdrawal requests, we will include the big ones later, once the beta phase terminates.

Hope our players find this a good measure and we could get an upgrade from the weak (and unfair on our opinion) C- ..

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi all

Good news - we have grown our support team. You can now expect much faster response times.

The customer who claims not to have received a response was asked repeatedly to email us from his registered email address, which he did not.

Cheers,
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Gogo ppp on October 27, 2015, 08:14:12 AM

Another Cloudbet slowpay - (I believe I'm interpreting these posts correctly and) it took them about 10.5 hours to send 0.05 btc = ~ $1.46 USD.

(Good thing it wasn't a really big withdrawal like $4.23 or something like that).

Kiritsugu
Sr. Member
****
Online Online

Activity: 294

Re: Cloudbet.com -in sportsbook and casino | high stakes LIVE NFL and NCAA

Today at 01:05:42 PM

#2389
Quote from: Kiritsugu on Today at 06:31:43 AM
Quote from: Kiritsugu on Today at 02:48:40 AM
Please check you support emails. I have had a pending withdraw for 2 hours now, and its only a 0.05 withdraw. I sent a help ticket in via my account email, so please check your support database and get it resolved if you can Smiley

Thanks!
Update: After 4+ hours of saying "Pending" under the Wallet Transactions tab, its not said "Sending" for the last hour or so. :/

Update: After another few hours it finally went through. Thanks!

Hi all,

These issues coincide with Blockchain.info downtime. We currently rely on them for outgoing payments.

We will be changing our deployment soon which will mean that all withdrawals are processed within seconds.

It's worth stressing that withdrawal delays - such as above - are still rare. We don't have customers posting when they get their deposit instantly, which is he majority.

Cheers,
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Rating Place on October 21, 2015, 11:25:57 PM

Quote from: Gogo ppp on October 21, 2015, 04:43:45 PM

Posters continuing to claim problems at Cloudbet:

"bgerg
Jr. Member
*

Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
October 19, 2015, 10:54:40 AM


Please grade my 2 bets (1 winner, 1 lost) from 17 October ..."

"bgerg


Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
October 20, 2015, 10:47:48 AM

3 days left my 2 bets are still pending."

"bgerg
Jr. Member


Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 07:55:00 AM


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)"

https://bitcointalk.org/index.php?topic=333552.2340

More than 48 hours later and no response in the Cloudbet thread from cs.

Cloudbet just stated that they've increased support and once again they frustrate a player by not responding within a reasonable amount of time.

Hi Peeps

In this case, the player has not been able to contact us from his registered email address and consequently we are not able to release to him any information about the account.

This is a necessary security requirement.

Cheers,
Cloudbet

cazkooo

legendary

Activity: 1540

Merit: 1013

Quote from: Mr Bets on October 31, 2015, 12:34:58 AM

Why it's a wide discussion around Cloudbet here?
They seems not to be even in the top-5.

Because they dont deserve to be in top 5. They are neglecting the support email for many hours and process withdrawal for hours as well. Peeps said that maximum should be in 15 minutes

Mr Bets

member

Activity: 103

Merit: 10

★★★ Bullet-proof bet advisor

Why it's a wide discussion around Cloudbet here?
They seems not to be even in the top-5.

Rating Place

legendary

Activity: 3934

Merit: 1061

Update

Rating Place

legendary

Activity: 3934

Merit: 1061

bgerg and gogo- thanks for posting about Cloudbet. Since they were recently downgraded another one won't be given now but Cloudbet is on a very short leash to being downgraded again.

Gogo ppp

legendary

Activity: 1078

Merit: 1000

Peeps Place feels 15 minutes should be the max time for a withdrawal (I agree - and think 15 minutes is being generous to the book for a btc withdrawal) - Cloudbet seems to be taking about 48 times as long or more.

Gogo ppp

legendary

Activity: 1078

Merit: 1000

And another 12 hour plus withdrawal from Cloudbet:

outernet
Newbie
*

Activity: 3

View Profile

Ignore


Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 02:46:14 AM

#2386
Quote from: Cloudbet on October 26, 2015, 06:07:26 PM
Hi bgerg,

We can only help you if you contact us from the email account associated with your Cloudbet account.

Thanks in advance for your cooperation.

Regards,
Cloudbet

would you tell me why my withdraw action is still pending after 12 hrs ??
normally it takes less than 1 hr

Gogo ppp

legendary

Activity: 1078

Merit: 1000

Another Cloudbet slowpay - (I believe I'm interpreting these posts correctly and) it took them about 10.5 hours to send 0.05 btc = ~ $1.46 USD.

(Good thing it wasn't a really big withdrawal like $4.23 or something like that).

Kiritsugu
Sr. Member
****
Online Online

Activity: 294

Re: Cloudbet.com -in sportsbook and casino | high stakes LIVE NFL and NCAA

Today at 01:05:42 PM

#2389
Quote from: Kiritsugu on Today at 06:31:43 AM
Quote from: Kiritsugu on Today at 02:48:40 AM
Please check you support emails. I have had a pending withdraw for 2 hours now, and its only a 0.05 withdraw. I sent a help ticket in via my account email, so please check your support database and get it resolved if you can Smiley

Thanks!
Update: After 4+ hours of saying "Pending" under the Wallet Transactions tab, its not said "Sending" for the last hour or so. :/

Update: After another few hours it finally went through. Thanks!

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