Topic: #1 RATINGS of BITCOIN SPORTSBOOKS since 2014 : KYC Rankings, Bonuses, Scam Accus - page 140. (Read 260393 times)

And another 12 hour plus withdrawal from Cloudbet:


outernet
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Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 02:46:14 AM
   
 #2386
Quote from: Cloudbet on October 26, 2015, 06:07:26 PM
Hi bgerg,

We can only help you if you contact us from the email account associated with your Cloudbet account.

Thanks in advance for your cooperation.

Regards,
Cloudbet

would you tell me  why my withdraw  action  is  still  pending  after 12 hrs ??
normally  it takes  less than  1 hr

Another Cloudbet slowpay - (I believe I'm interpreting these posts correctly and) it took them about 10.5 hours to send 0.05 btc = ~ $1.46 USD.

(Good thing it wasn't a really big withdrawal like $4.23 or something like that).


Kiritsugu
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Re: Cloudbet.com -in sportsbook and casino | high stakes LIVE NFL and NCAA

Today at 01:05:42 PM
   
 #2389
Quote from: Kiritsugu on Today at 06:31:43 AM
Quote from: Kiritsugu on Today at 02:48:40 AM
Please check you support emails.  I have had a pending withdraw for 2 hours now, and its only a 0.05 withdraw.  I sent a help ticket in via my account email, so please check your support database and get it resolved if you can Smiley

Thanks!
Update:  After 4+ hours of saying "Pending" under the Wallet Transactions tab, its not said "Sending" for the last hour or so. :/

Update:  After another few hours it finally went through.  Thanks!

I sent another 3 emails .
4 hours ago cloudbet answered :

Hi,

I can't find any bets associated with the email account you are emailing from.

If you have another account can you please contact us from that address.

Please also bear in mind, opening two accounts is against our terms and conditions and I would ask that you let us close one of them if this is the case.

Many thanks,
Penfold Karlsson


My answer: 

YOU HAVE ALL THE BET IDS, I SENT THEM 3 TIMES, SEE BELOW

you can find my pending bets at [email protected] account

you have to add online contact form, i wont send email to you from my registered email because  you do not need to my real name
and i do not want to give my real name to a shady anonymous betting site that has no customer support more than 1 week


Cloudbet had 5 hours to settle my pending bets , but did nothing again.

Cloudbet has no more customer service.

Now i will register at all bookmaker forums (sbr and others) , facebook too and share this issue.

"bizzyx33
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Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 04:26:04 PM
   
 #2365

The site is constantly down. I get this at least 3-4 times a week and it doesn't just last for a minute or two. It last for 20 min to 1 hour + each time and happens throughout the day.




http://i62.tinypic.com/j7gv4o.jpg


   
andrealandia
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Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 04:43:28 PM
   
 #2366

Always error 504 from 2-3 days
is impossible bet on this site now"


https://bitcointalk.org/index.php?topic=333552.new;topicseen#new

Email can be efficient if the respond time is less than 3 hours , maximum 5 hours and after that it will not be efficient anymore. No one will want to wait for days just for one small complaint. Peeps need to lower their rating as a punishment because of this . This will sure make them to increase their support service more

actually they need to implement live support, so we can talk with them online, email is not so efficient and sometimes can be misunderstanding. they didn't respond customers which is bad.

Cloudbet just stated that they've increased support and once again they frustrate a player by not responding within a reasonable amount of time.

I cheched the option of changing odds too. But maybe as you said, the line changings are really fast and I couldn't get my bets which I wanted.

Posters continuing to claim problems at Cloudbet:

"bgerg
Jr. Member
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Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
October 19, 2015, 10:54:40 AM
   

Please grade my 2 bets (1 winner, 1 lost) from 17 October ..."


"bgerg

   
Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
October 20, 2015, 10:47:48 AM   


3 days left my 2 bets are still pending."



"bgerg
Jr. Member

   
Re: Cloudbet.com - bitcoin sportsbook and casino | high stakes LIVE NFL and NCAA
Today at 07:55:00 AM
   


0.9 BTC blocked since 17 October (pending winner bet)
0.9 BTC blocked since 20 October (pending winner bet)"






https://bitcointalk.org/index.php?topic=333552.2340


More than 48 hours later and no response in the Cloudbet thread from cs.

You can click accept higher odds. If the odds change in your favor, the bet with be accepted. It will be rejected if the line changes against you.

Update- Betcoinsports allows e-sports betting.

i have yet to try anonibet but isnt there suppose to be a flexible bet assuming that the odd wont change dramatically? so by a little bit of diff, your bet should be able to go through.

I tried to use anonibet last week but I do not prefer to use more. Because I can not play live sport bets easily. When I tried to bet a match in live, everytime the odds was changed and I couldn't bet what I want. The odds were changed or the bets were changed. 
Yeah I know bets and odds must change but this period does not affect the playing.

No problem with that at all.

Fair enough.

We are currently working on the withdrawal times (automatising some manual procedures) and soon we will be able to process 90% of withdrawals on that period. The remaining shouldn't take more than 2/3 hours, will that be a problem?

I agree that "D" is too low. The rating is bumped to "C-". In order for it to go any higher the liquidity will have to grow.

Although, I have no problem personally with withdrawals taking up to 24 hours, the community here is much more stringent. A 15 minute withdrawal time limit has been set and books not meeting that requirement cannot be rated higher than "B". Some exceptions on that limit will be allowed such as large withdrawals, poker transfers and an account being red flagged for review.

The confiscated winning bet was 0.2 BTC @ 1.41 on Vancouver. The losing bet was 0.04 BTC @ 6.2 on Calgary

I told DirectBet that this thread will never be used to extort or strong arm a book.

The amount is irrelevant. A book should never confiscate your funds. DirectBet has given no reason other than a hack and no proof has been provided.

For the above reasons, not only should the amount wagered be refunded but the winnings should be paid.

We strive to improve BetBTC everyday. There are still things that can be better, however your D rank is unfair at the moment especially if we take in consideration that there are many books out there with settlement and withdrawal problems with C and B ranks.

All liquidity is placed by our users. We can't be liable if league x or event y "is listed but not a spread", our action towards this is only improving and promoting betbtc so that more people get in and this empty markets don't exist anymore on the future.

What we should be ranked for is about how our platform is solid and secure, how our deposits are credited in time, how our withdrawals are credited in time, how you can make a trading exactly like you do on betfair (cutting liabilities like no other do), how our events are settled in time, how we haven't lost a satoshi in more than 1 year, how we haven't had any complaint in more than 1 year, etc..

About the lack of leagues just one word, we could deploy all leagues and matches on the platform, we pay for all that already. The point is that we prefer to have only the majors for now so that the liquidity could be more concentrated. Maybe on the future if we think it will be positive we could get them back in (as we already had on the beginning).

Cheers

oh my, this is a very serious problem. this will lose a lot of trust in people willing to bet on directbet, i am definitely one of them which will be a bit scare to bet on directbet. but i hope through time i will resume trust. cuz now a lot of betting site, so to me, shifting my bet to other site is quite ok. but some bet is still better in directbet.

Shoot me another PM saying that I can look into this and I'll do it. This one is an easy call.