I am new here on forum and I want to share my problem from 1xbit and hope some support here if works in 1xbit can explain me what is this?
I created account and deposit 5 times in total amount of around 400 Usdt Trc 20.
First 4 deposits I lost my money and then deposit 5 th time 200 usdt trc 20 and made 395 usdt trc 20.
And I tried to withdraw my all funds to be able to get on my wallet. Was waiting for withdraw request and it not come to me, tried to refresh the page and I was logged out.
Picture from deposits and withdraws:
https://ibb.co/Kw0w28vI write to security 1xbit email provided from live chat and after some time they said:
"The bookmaker reservs the right to refuse to accept a bet form any individual without a reason. Withcrawal is allowed.
Picture from the security of 1xbit email sent to me:
https://ibb.co/jyYPsGsAfter that email, I was able to login to my account and make withdraw again, and they again logged me from my account, I was so mad and angry and wrote again email what is happening now !? Picture from the second withdraw made:
https://ibb.co/2sJ2JKzThey back to me this time this:
"good day we want to inform you that company decided to stop collaboration .... and they dont give me withdraw my money inside my account who are mine and I have deposited them.
Picture from the email:
https://ibb.co/4mHKPZSI dont know who manage this website, but they are playing games with the people money. First time give me access
I am so angry right now, because if I sent now email, they said that all informations provided are already and they will ignore my all emails.
I cannnot beleive that THey said first I can withdraw my money, and the second one when I logged in and made withdarw they just close account. I dont know what to do now? Is this real what I am looking and they playing jokes with the people money or what? Explain to me please! I am speaking for my account user 411497707