You call this help? You steal his money(and thousands others as well). You should not come here anymore on the forum. You are a disgrace for the forum how you treat customers.
The only one you help is yourself, by always using the same pattern. Customers deposit, when they lose their money no Terms are voided and the winnings are confiscated by 1xbit.
I have some critical questions as well for your policy, but I know you are not going to answer these.
For example: Why is 1xbit not blocking any country to acces your page, while 1xbet and other white label sites from betb2b are?
Is the Gaming commission in Curacao aware of your scam activities?
Unfortunately, not a player only could be deceived. We didn't take a bit of the user's money, he managed to withdraw every penny he deposited. It is lower than his current balance, and that's because wins are not counted, so in the end, the user lost nothing but his time.
withdrawal transaction tx:
https://www.blockchain.com/btc/tx/bb23a40e3088f2e579b35d428168e2f200b5fa89bb9e072851ca9b83390ad71d
Apart from that, it is also only a newbie account.
Created on 14.10.2020!
Who will believe you?
This proves nothing...
that's also a reason to think about why people create a new account to post their issue, right?
By the way, there are not only newbies whose issues have been solved, the requests rate increases lately, I believe it means that people see some kind of a bright spot here.