Topic: Alpha Technology Litecoin (Scrypt) ASIC Miner Order Batch 1 Now! - page 114. (Read 529096 times)

You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all the time.

Abraham Lincoln

The Alpha forum has been purged of all posts from before 28th of July. But anyone looking for proof that Alpha had repeatedly advertised shipping in July, their newsletters contain all you need. They have made this statement several times, even using it too draw in more customers when they re-opened batch one pre-orders.

Development update 29/03/14: https://alpha-t.net/news/development-update-29032014/

Letter from the M D 27/03/14: https://alpha-t.net/news/letter-managing-director/

Viper update 20/06/14: https://alpha-t.net/news/viper-update-20062014/

Performance increase 27/05/14: https://alpha-t.net/news/performance-increase/

These updates should have also been emailed to every newsletter subscriber so Alpha cannot remove these statements. I should also point this out:

Payments 22/05/14: https://alpha-t.net/news/payments-22052014/

Despite what they are now saying, Alpha asked for final payment on 22/05/14. According to their T&Cs they would ship 8-10 weeks after requesting final payment. The 10 week shipping deadline passed on 31/07/14.

Hope this helps.

The plot thickens:

I have gotten a second reply from bitpay, and alpha tech is under full investigation.

I still think they can resolve everything and move on into a bright future. But if they continue on this path of unlawfull denial of full refund, they will likely loose paypal,creditcard companys, and also bitpay.Then there will be no batch 2, or batch anything, so it would be wise to stop this self sabotage.

Please alpha, do the right thing, and allow my lawfull full refund of 5450 GPB. I am trying to resolve this matter out of court, please work with me here......

http://dshub.tradingstandards.gov.uk/dsrexplained

I added super duper Gaussion blur effect now but in the land of quotes and screen capture its a bit too late.  Not that it really matters, I'm hardly anon in the interwebs.  Alpha knows who I am cheers for mentioning it though. 

I'm going to repost this info in one place, hopefully it will help anyone going down the small claims route. Don't forget to send a complaint to the Citizens Advice Bureau.
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You can file small claims court proceedings online here:

https://www.moneyclaim.gov.uk/web/mcol/welcome

Money claim online can be used by people living outside the UK but you will need a UK address. Fortunately you can use a service address. More information about money claim can be found here:

http://www.inbrief.co.uk/preparing-for-trial/problems-with-small-claims.htm

Small claims can be heard in absence and the fees are very reasonable and can be found here:

http://hmctsformfinder.justice.gov.uk/courtfinder/forms/ex050-eng.pdf

You can contact the UK Citizen's Advice Bureau direct on 08454 040506 or fill out the form on their website. They will pass your complaint on to UK trading standards. If they receive enough complaints they may start a criminal investigation into Alpha. The form can be found here:

https://ssl.datamotion.com/form.aspx?co=3438&frm=citacomplainform&to=flare.fromforms

You can take these steps even if you are not a UK or EU citizen, as Alpha being a UK company are bound by UK Consumer law.

Below is a great site about one guys experience using Money Claim Online.

http://www.howtotakesomeonetocourt.info/joomla/

Or you could just sidestep the courts and unleash the debt collectors on to them. Cost: 15% of recovered funds. No win no fee.

http://www.debt-collection-service.co.uk/#

For those who are not in the UK and are considering using Money claim online you will need a service address. This is an address in the UK where mail is sent, then forwarded on to you. Here is one such company, I have never used them so check them out yourselves but they do forward mail internationally and accept personal as well as business customers.

http://www.cityaddress.co.uk/index.html

Also here is a  link to the Financial Conduct Authority's Share scam reporting form

http://www.fca.org.uk/consumers/scams/investment-scams/share-fraud-and-boiler-room-scams/reporting-form

Hope this helps

I told them I paid in full more than 10 weeks ago, and they've breached their own T&C by not delivery and that I want a full refund.  I also stated I'm not a business customer, no matter how they try to squeeze it.
Now that I've paid 100%... they are "not unreasonable" and will "give back 30% of my money" cause they are good, ethical, transparent people.  But they get to keep 70% of MY money they did NOTHING to earn. Not gonna happen.

Hello there,
 
We are very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund. Please note we have been very clear and open with
our terms of order, it was released as a news update, it is easily
available on our website and you are urged to view it on the product
page before you order. Such regulations only apply to consumers and you
are a business customer with us. I can assure you that our legal matters
are dealt with by a leading law firm in the UK. Our terms of order are
completely legal in the UK. It was typed up by solicitors who specialize
in this area of law. They have advised us that all our customers will be
legally classed as businesses for many reasons, one being that the
hardware we are selling can only be used for mining cryptocurrencies
which is a business practice according to HMRC. So we assure you we have
done our research on this; we wouldn't be having this discussion if we
were breaking the law.
 
This is not accurate, our terms specifically state: 'Remainder will need
to be paid 8-10 weeks before shipment' hence we've told you when
shipment will be (September) and you now know when you need to pay.
Having said that as goodwill we are allowing people to wait up until
shipment to pay.
 
Our terms specifically mention end of Q3 as the latest we hope to ship,
if we announce we will try to ship sooner it is done purely in goodwill
and not something we are contractually obliged to do. The date in our
terms is the only one that is legally binding as that is the agreement
you accepted. Trying to ship sooner and announcing such is a goodwill
gesture on our part and is not legally biding.
 
Having said all that we are not unreasonable and as a gesture of
goodwill we are willing to refund you your deposit, this will be done
via PayPal, please confirm?
 
Best Regards,
 
Alpha Technology Team

http://www.cityaddress.co.uk/

$51 USD for mail to be forwarded twice per week, plus the actual cost of the individual mail forwarding

You need to blur your name more because I easily deciphered the title and first and last name.

@marco

You will need a UK address and a debit or credit card to make the payment online. One of my friends who pitched in on the miner has a UK address so it wasn't a problem for us.  I believe there are UK forwarding addresses that were previously mentioned some pages back.   I would say look into that if you reside outside of the UK.  Good luck!

@ VJloops  very good procedure, one question: is this route also possible for non residents of the UK if yes give a link or advice.
i like to put extra pressure on alpha besides requesting for a refund as i recently did , but time to answer did not expire yet.
so every extra method can help in case they come up with their T&O policy.
regards

I think this ship will sink before the money gets out of it. Good luck to all those who have their funds tied up in it. 

I gave AT the chance to repay me several times and all I get is the same BS reply. So I have escalated my claim even more.  Small price to pay if it helps my case.

AT if you are reading this.  I implore you to do what is legally and morally right.  Refund my money!  



*edit "super duper Gaussian blur effect"

i am also in communication with bitpay, and AT is currently under investigation

You mean the accounts that crete topics about liking Fiaz and wishing he wasn't leaving, even though there hasn't been anything positive displayed in relation to his character?


I created another topic earlier today and it was immediately locked, and was deleted, then the Fiaz PM came with the same response of you can't talk about payments in the ask us anything section and please send questions to their payments email.


I replied to Fiaz and told him I am in direct communication with Mubasher via BitPay support merchant resolutions with a BitPay mediary and he refused to refund my mid July payment and is holding it hostage, while all the people that haven't given them money are not required to pay until their is proof of product, company change details and a shipping date. I asked for the same benefit that those other customers have which is control over their money and a choice with their decisions.

i smell alot of fake accounts on the alpha forum. and they all use typical english words and are overly positive about new delevopments.

smart move derekman and keep us informed.

i've noticed fiaz has been removed from the alpha teamlist on the company website, only 3 people left.
but he's still active on their forum.
regards