note: long post on cc options with alpha and what my amex customer service people have been telling
me voice..
if you are not interested I warned you ..feel free to skip (or put me on /ignore I won't mind I don't know you anyway!)
onward (see below)
I did NOT post this on
www.alpha-t.net forums..figured it would just get deleted (see announcements they just put up
on use of forums) but feel free to link this message over there...that MAY work?
In a previous post I mentioned that if Alpha (in good faith I give them that) allows credit card payment
thru their bank this coming week as they state) and at least with an Amex card (I assume the same would apply with other
cards) If I pay the remaining 70% via credit card (for my protection if they BFL and I DON'T GET my item by Aug 1st (not
when they ship when I get my Item) I've been told by (2) Amex folks that the 70% cc remaining payment..if I chose to
pay..WOULD BE protected by my Amex card and fully refunded all of it (and I again assume other credit cards same) ..
It is up to the merchant to prove they ship'd it in a timely manner..not just say they are gonna and arrival is also considered (like ship on July 21st from wherever in the world I get it in "in hand" Aug/Sept...don't fly)
OK..so odds are good if "I choose" to pay that last 70% via cc option on my Vyper 50mh unit (if alpha does offer such cc next week) and all is "golden' Alpha is on the up and up ships in July etc etc....they did their part I did my part..successful business arrangement done!
Just got off the phone with the 2nd amex person I talked to about this..(see above) .and we went further in the conversation
then just the 'can I get my 70% back if I decide to pay such next week to alpha ...that I asked the 1st amex rep a week or so ago)
I said 'well assuming that they did not ship in time and I could get my 70% back remaining that I paid may pay
this coming week what about the 30% down via paypal (which is past 45 days) what...I paid last jan 5th it was paypal....
I was interrupted at that point ..he offered this I did not ask (was going to) *they rarely interrupt..*
If that is the case he said and you did not get the item in the timeline they mentioned..we would dispute and pay
you back the remaining 70% you paid a month previous and also refund you the 30% down you paid in Jan 2014
IN FULL..if they did not deliver and it is good enough for the 70% remainder disputed to pay back..it holds true for all the money you
sent them ..and you would get the full 100% back in the dispute..if they miss the July shipping deadline..
I then asked what about..this business to business UK stuff where we are not 'consumers' that alpha claims in its
terms (which i should get a copy of by the way heh) ..the amex guy laughed
and said that does not make any difference the Amex protection exists for our consumer users and business users..
was not sure how if you lived in the UK this would work ..did not apply to me (usa)
Again the burden of proof is to ship the item on time....if they 'say' they are gonna ship July 18th and you can show
us it will not get to you by august 1st and/or they have NOT shipped (the old BFL 2 more weeks game) you can also
get refunded...all 1005
well ...imho that means that IF alpha is 'legitimately" trying to get the product out for its customers IT WILL get the
credit card option up next week to pay as they state..and that will go a long way to show they are at least trying
to get stuff out...even if cc option does not favor them if they can't deliver...(former bfl refugee intent goes a long
way with me)
If the credit card option goes away (as their phone not working due to tech difficulties in latest announcement!
)
and they want wire xfer or LTC or BTC only...well...I'm taking my jan 30% refund back and running away!
In other words I then contact Amex and say I can't pay the remainder with credit card as they have stated...I'd like my 30% down payment from Jan 2014 back
and again the Amex guy said that is how it would play out
heh (like the fact paypal 45 day does not apply to amex card payment using paypal)
so contact your Amex card rep or other credit card company before you pay the remaining (or not) 70% down payment
due by credit card next week and/or ask about jan 30% down options
if 'suddenly' Alpha does not have a credit card option for Amex...I guess that will tell us all something and after informing
amex of such ....blam my 30% down payment will get refunded...Amex said they fully understand my want/need to pay by
credit card the last 70% if for some reason I can't I would get my 30% down payment back...that would not look very
'legit' in amex's view....
again I assume Alpha is 'legit' in that they are 'trying' to get us equip..i will hold out for such equip as long as possible
in July as my part of the agreement....
but hey...thats why i used my amex card via paypal last jan 2014 on the 30% down and will pay amex the last 70% this next week (if it is offered) they mess up I'm not gonna hold the bag.. (the hashfast/BFL game show)
feel free to use this message and link it on the
www.alpha-t.net customer forums...if
they delete it I guess that tells us something as well
again do your own conversations with your cc companies you paid your 30% down with and I encourage all if they
plan to pay the last 70% to use a cc for their protection after talking to your cc reps to determine options
(actually quite impressed with Amex they seem downright gleeful on going after anyone you have a beef with..must break
up the day or something?
)
anyway hope this helps ...now we wait to see if cc option is offered next week (6/15 to 6/21) as they have stated
that imho would be a very good sign that they are at least 'trying' to fulfill their obligations as they state...
again good luck
Searing