Received e-mail and payment an hour ago. This is 6 days after initial transaction of July 6.
It was really nice of you to refund my ZipZap and BI fees and manually processed the payment, which is appreciated.
However, the 24 hour high price from July 5 to July 7 was $ 71. I received the correct amount of bitcoin, based on a $ 93 price.
I'm not going to give you the benefit of the doubt, and will assume BI bought at $71 and sold me at $ 93.
5.4BTC * $22 per BTC = You just lost a repeat customer.
Topic: [ANN] 700,000 Cash Deposit Locations in Brazil, Russia, USA - BitInstant (Read 58463 times)
July 12, 2013, 12:19:44 PM
July 12, 2013, 06:32:46 AM
6 days... no funds, no email. BTC climbed over 30 since I deposited.
Would rather have the fiat back at this point...
Would rather have the fiat back at this point...
July 12, 2013, 01:24:57 AM
Be that as it may, I'm not gonna use them again.
i am done with them as well. they made several k in commission alone off of me in the past and i never had one issue. guess all good things come to an end
July 10, 2013, 04:30:48 PM
They held my $300 I sent in 2 transactions for 2 weeks.
Recently I got the first $200 to bitstamp. THey charged fees though somewhere I heard that they don't charge fees when the payment is delayed.
Now I am waiting for the remaning $100 but not getting any replies. I included all info about both transactions when I opened the ticket but they sent only $200 (first tx) and talk to me like it's been resolved.
Be that as it may, I'm not gonna use them again.
Recently I got the first $200 to bitstamp. THey charged fees though somewhere I heard that they don't charge fees when the payment is delayed.
Now I am waiting for the remaning $100 but not getting any replies. I included all info about both transactions when I opened the ticket but they sent only $200 (first tx) and talk to me like it's been resolved.
Quote
JUL 03, 2013 | 05:18PM EDT
Alyssa replied:
Hey there.
Your funds have been manually processed into your Bitstamp account. We apologize for the extreme delay in fulfilling this order. We appreciate your patience while we worked through some technical issues. You should see the funds in your account soon.
Best,
Alyssa
Customer Service Manager, BitInstant
Questions? Contact us at [email protected].
Should I open another inquiry?Alyssa replied:
Hey there.
Your funds have been manually processed into your Bitstamp account. We apologize for the extreme delay in fulfilling this order. We appreciate your patience while we worked through some technical issues. You should see the funds in your account soon.
Best,
Alyssa
Customer Service Manager, BitInstant
Questions? Contact us at [email protected].
Be that as it may, I'm not gonna use them again.
July 10, 2013, 07:48:42 AM
Well... I got an email from a person there. Total stonewall.
Quote
JUL 08, 2013 | 05:17PM EDT
Keishia replied:
Hi there,
Thank you for contacting BitInstant support.
We are looking further into your issue, but I wanted to reach out and let you know that we did receive your inquiry and we're working on a resolution. We will contact you when we make any progress.
Please refrain from opening additional support cases in the meantime - if you have any questions, please contact us here.
Have a great day!
Keishia
Customer Service Agent, BitInstant
Keishia replied:
Hi there,
Thank you for contacting BitInstant support.
We are looking further into your issue, but I wanted to reach out and let you know that we did receive your inquiry and we're working on a resolution. We will contact you when we make any progress.
Please refrain from opening additional support cases in the meantime - if you have any questions, please contact us here.
Have a great day!
Keishia
Customer Service Agent, BitInstant
July 09, 2013, 01:36:06 PM
ugh... i have a small amount of money stuck too. bitcoin to paypal - guess it involves gox to sell the coin. doh.
July 08, 2013, 02:58:37 PM
Mt. Gox shenanigans going on there right now. $500 stuck in process. Their systems must be good, I got an email about the transaction failure quickly. Heard nothing since. Have been a regular with BI for some time, not anymore if they drag this out.
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
From their main page: We are conducting maintenance on our backend that will affect transactions for Mt Gox and bitcoin purchases temporarily.
Figures they'd do "maintenance" when BTC prices are low.
They could have _easily_ disabled the purchase option. Instead they chose to take monies and claim it's a back-end problem.
Still no response from my initial ticket on Saturday, or any followup from their automated e-mail to me on Saturday.
I'm giving them 72 more hours to contact me. (120 hours total - the exact amount of time they give users to complete transactions)
Then I'm contacting ZipZap and Western Union.
July 08, 2013, 02:25:01 PM
Mt. Gox shenanigans going on there right now. $500 stuck in process. Their systems must be good, I got an email about the transaction failure quickly. Heard nothing since. Have been a regular with BI for some time, not anymore if they drag this out.
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
From their main page: We are conducting maintenance on our backend that will affect transactions for Mt Gox and bitcoin purchases temporarily.
Figures they'd do "maintenance" when BTC prices are low.
July 08, 2013, 06:35:31 AM
Mt. Gox shenanigans going on there right now. $500 stuck in process. Their systems must be good, I got an email about the transaction failure quickly. Heard nothing since. Have been a regular with BI for some time, not anymore if they drag this out.
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
ZipZap and BI confirmed receipt of payment. Its only two days, but price is already up $10 per btc.
> Transaction ID: 7f1277f0-a093-410f-aa14-afff36bc33e0
July 07, 2013, 08:07:19 PM
Yeah I had to know my dads bday which I haven't spoken to in forever.
July 07, 2013, 06:32:09 PM
Have you never taken a test like that before? Stop being a scaredy cat.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
No, I have not seen anything like that before, which may explain my apprehension. I am asking how they linked it to me as I don't believe I provided enough information about myself that should allow them to.
Yeah, it's like a built in credit bureau that knows everything about you and matches you up with your ID through the various questions. Creepy if you ask me. That is why, if you value privacy, that you should do all of your trades locally through person-to-person transactions.
Is it known what "markers" they use? I did not provide an accurate name, street address or telephone number. It seems IP address or email address are enough? That doesn't seem right.
If they can pull such detailed information, I assume they know my age so why would they REQUIRE a person to know the EXACT dollar amount their parents payed for a home when they were 10 YEARS OLD in order to even log into their site to see the features. Stupid if you ask me. If my parents were deceased or we were not on speaking terms, I would never have been able to log in.
hero member
Activity: 836
Merit: 1007
"How do you eat an elephant? One bit at a time..."
July 07, 2013, 06:16:57 PM
Have you never taken a test like that before? Stop being a scaredy cat.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
No, I have not seen anything like that before, which may explain my apprehension. I am asking how they linked it to me as I don't believe I provided enough information about myself that should allow them to.
Yeah, it's like a built in credit bureau that knows everything about you and matches you up with your ID through the various questions. Creepy if you ask me. That is why, if you value privacy, that you should do all of your trades locally through person-to-person transactions.
July 07, 2013, 06:05:42 PM
Have you never taken a test like that before? Stop being a scaredy cat.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
No, I have not seen anything like that before, which may explain my apprehension. I am asking how they linked it to me as I don't believe I provided enough information about myself that should allow them to.
July 07, 2013, 05:45:28 PM
Have you never taken a test like that before? Stop being a scaredy cat.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
That information is compiled by the credit agencies.
It's called knowledge based authentication.
July 07, 2013, 03:26:05 PM
I am unable to create an account on Bitinstant and the more I learn, the more serious my concerns become about using Bitinstant at all any more. I hope you can address my concerns and add some transparency to your "identification" process. If my concerns have already been asked/answered I would love a link because I can not find them addressed, except on your Facebook page, which is apparently set to private.
Please see more details in my post here:
https://bitcointalksearch.org/topic/bitinstant-can-not-identify-me-i-can-not-register-251762
1. Can you explain in detail how your "identification" process works or provide a link if it has been explained?
I find it quite strange that must I tell Bitinstant how much my parent's paid for a house for 15+ years ago and verify another street address from 20 years ago in order to create an account for myself.
2. What should a person do if they do not have this information, as I do not?
3. What personal information that I provided to Bitinstant was used to search for their previous street addresses and the amount my parents bought and sold their homes for?
4. Where does Bitinstant get this information?
--
I have been trying to buy 100 BTC for 2 weeks now. What fun it has been, I still have zero.
Please see more details in my post here:
https://bitcointalksearch.org/topic/bitinstant-can-not-identify-me-i-can-not-register-251762
1. Can you explain in detail how your "identification" process works or provide a link if it has been explained?
I find it quite strange that must I tell Bitinstant how much my parent's paid for a house for 15+ years ago and verify another street address from 20 years ago in order to create an account for myself.
2. What should a person do if they do not have this information, as I do not?
3. What personal information that I provided to Bitinstant was used to search for their previous street addresses and the amount my parents bought and sold their homes for?
4. Where does Bitinstant get this information?
--
I have been trying to buy 100 BTC for 2 weeks now. What fun it has been, I still have zero.
July 06, 2013, 03:51:58 PM
Bought quite a few Bitcoins over the past month from these guys, today there seems to be no option for buying BTC?
July 03, 2013, 01:21:24 AM
What happened to boleto support?
June 30, 2013, 02:54:55 AM
I want my 5 btc bitinstant!
June 30, 2013, 02:40:06 AM
Bitinstant scammed me for $500
I sent 6 x $500 bank transfers through zipmark. They have all cleared my checking account. Bitinstant only transferred 5 transactions. They refuse to send my final 5 btc. I WANT MY BTC! And no longer replying to my emails either.
https://bitcointalksearch.org/topic/--246725
I sent 6 x $500 bank transfers through zipmark. They have all cleared my checking account. Bitinstant only transferred 5 transactions. They refuse to send my final 5 btc. I WANT MY BTC! And no longer replying to my emails either.
https://bitcointalksearch.org/topic/--246725
I'm sure you'll get your money. BitInstant just launched a new site and had some downtime from that. Other people had delays with their orders and customer service, but always got their money in the end.
I find it funny that their site's title is "Time is money"
If they don't have enough bitcoin funds, then they shouldn't take orders or at least show their reserve/stock balance on their site.
June 30, 2013, 02:21:53 AM
Bitinstant scammed me for $500
I sent 6 x $500 bank transfers through zipmark. They have all cleared my checking account. Bitinstant only transferred 5 transactions. They refuse to send my final 5 btc. I WANT MY BTC! And no longer replying to my emails either.
https://bitcointalksearch.org/topic/--246725
I sent 6 x $500 bank transfers through zipmark. They have all cleared my checking account. Bitinstant only transferred 5 transactions. They refuse to send my final 5 btc. I WANT MY BTC! And no longer replying to my emails either.
https://bitcointalksearch.org/topic/--246725
I'm sure you'll get your money. BitInstant just launched a new site and had some downtime from that. Other people had delays with their orders and customer service, but always got their money in the end.
Jump to: