Topic: [ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 59. (Read 201028 times)

Hashrate graphs are now available!

Renters and rig owners on scrypt rentals can now see the hash graph live during the rental, as it would be seen from the pool.
Sha-256 and others algos are coming in the next days, as well as viewing the graphs in your rental history.

New stuff is coming in, there is unfortunately some backend work required that has not an immediate visible effect 

Also, we do read feedback, our roadmap is more than 100 lines of suggestions "Support provided" limited to some given times only, cancelling a rental, the API, ... Stuff is coming!

Hashrate graphs are now available!

Renters and rig owners on scrypt rentals can now see the hash graph live during the rental, as it would be seen from the pool.
Sha-256 and others algos are coming in the next days, as well as viewing the graphs in your rental history.

New stuff is coming in, there is unfortunately some backend work required that has not an immediate visible effect 

Also, we do read feedback, our roadmap is more than 100 lines of suggestions "Support provided" limited to some given times only, cancelling a rental, the API, ... Stuff is coming!

Betarigs are a great service, great people and great support.

I have had real fun leasing rigs off them and made double my money back.

If I had the btc now I would rent more rigs and carry on.... im almost tempted to sell my own rig and just lease from now on

1. To disallow rentals starting at certain times. Some guy the other night started a 3hr rental at 2am and then complained I didn't respond to support requests!

avoid this mining Rig  https://www.betarigs.com/rig/4694   

Mining rig #4694 Mortar Blow Europe .. no hashes no support even the customer support dont do anything abou this rig maybe they are in conspiracy.. 2 of us are victim now just see the rating.. unlucky for the 3rd one ... i file a ticket an hour after i waited for it to give hash but no hashes at all keep the ticket updated until the end of lease time ...

04/23/2014 7:28 pm   


lol blocked?
why is it that there is another victim? are you with conspiracy with the rig owner? and still the rig is on rent again at this moment... very poor customer support >.<

Message Posted Successfully
Ticket #113583   
Ticket Status:   Open
Department:   Support
Create Date:   04/22/2014 9:56 pm
Name:   Lionheart78
Email:   [email protected]
Phone:   
Rig number (found in URL or in the title of the page):   #4694
Rental number (can be found in http://www.betarigs.com/profile/ in the "rental history" tab):   #68120
Date of rental start (approximative):   04/22/2014
Rental length (in hours):   12
BTC address for refund (if refund is decided):   132B8KGhPkeZQd34hnUswBpvwfaMAmzkiR

Subject:Rig is Offline

Ticket Thread
04/22/2014 9:56 pm   lionheart78
The rig doesnt show any hash from the pool, i tried 4 pool still no sign of hashing i attach a picture of the chat where i tried to reach the rig owner. Please look into this matter thank you
hashlesschat.jpg(148.1 kb)
04/23/2014 4:25 am   lionheart78
any update for this ticket? the rig still off, hope i can have a refund , and still no words from the rig owner
04/23/2014 9:14 am   
rig is still offline.  pls refund my btc, this is such a waste of time
renting this rig hope for your action thanks

On 4/23/14, Support <[email protected]> wrote:
>
04/23/2014 9:27 am   lionheart78
Rent time of
Mining rig #4694 Mortar Blow Europe
with rental #68120 is over and the rig is on the rig to rent list again.. i hope you do action about this thing for this kind of service will damage your reputation. As for the issue i submitted, i hope you refund my BTC, as little as it seem a rented service that were not been delivered should be refunded.
Thank you and more power
04/23/2014 10:19 am   Dacha D
Hello,

Payment was blocked until we process your case.

Cheers.
Dacha

Finally the mining bubble was over and prices was back to about .007BTC/Mh/Day

Betarigs needs to seriously take a look at its features and limitations and get their shit straight. Take a few tips from ebay. It will do wonders.  I moved my rigs out of here because of the absolute lack of control the rig owners have. Here are a few suggestions that I found myself making a mental note of while I was nearing the tipping point.

1. Give the option to give feedback to renters. Its a two way street.

2. Why is the feedback column limited to so few characters? If I am a renter and I'm dissatisfied with a rig owner, I need to have enough headroom to explain myself, post screenshots, etc and warn other renters of possible unresponsive owner or inflated speeds, etc. It cant be done in 8 words. I see no purpose of limiting the characters to such a low number.

3. Give the owners the option to filter their clients... like ebay auctions you can filter people to stop people from bidding on your item if they are below a certain rating, from a country you don't ship to etc. Similarly, Rig owners need to be able to automatically filter out buyers below a certain feedback or have an ignore list or something of the sort. Might even go so far as to block people without any prior rentals from renting theirs. Sure the rental frequency will drop, but give them that option.

4. There is a desperate need to have a transparent system of showing the average speed it is hashing at any time. For that you will need to revamp the outdated method its currently running on and have the owners be able to update their backup pools on the website. You will be able to monitor speeds the rig is currently hashing on, and potential renters can see if the speeds are matching the advertized rates or not. MiningRigRentals is a very good example of this feature. Leaserigs, not so much.

5. Wallets. Period.

6. Give the renter the option to put in backup pools. Pools are getting DDoSed and falling like flies, going into maintenance mode all the time. Not to mention coins forking, not syncing, pools recompiling from new source, etc. It is all too common these days. The last thing anyone wants is a renter who did not get his money's worth of hashing. Have atleast the option for four backup pools and encourage the fourth to be a different older secured coin. All pools of a newly launched coin will be down if it forks or screws up somewhere. Its always good to have a last resort safety coin to mine while you are paying for it.

7. Some 5 minutes before a rental is done (and if the owner has not set to maintenance mode, and enabled a certain feature in his settings), open up an option to book the next slot and have the buyers bid for the highest BTC/MH/day rate that are willing to pay (higher than the rate the owner put of course). This will ensure fair competition when these hyped coins launch and there's always rigs available for those willing to pay a premium and not those lucky enough to land the next time slot because they were able to click at the exact micro second the rig comes back online.

8. Why on earth are Rigs not deletable?

That's all for the rant this time. I hope some of these suggestions can be implemented some day. Thanks for listening