Topic: [ANN] BitcoinStore.com (Beta) - Electronics super store with over 500K items! - page 4. (Read 75302 times)

SQUEAK SQUEAK!

Same thing happened when I piped up, squeaky wheel gets the grease.

I just got a shipping confirmation in my email.

Did I get forgotten about or was that a coincidence after posting my message?

Hi!

Ordered a couple of laptops to Australia (order 13782) on the 17th, and the order status still says
"order confirmed".

Does that mean it has shipped?

Also a month or 2 ago i sware international shipping was a lot cheaper. $110 for 2 laptops seems steep? Bloody USPS is a ripoff

Anyway I'm keen to get my hands on my new laptops, and sit anywhere in my lounge room 

And coming up on one solid week with no change in Order status for an in stock item

A better search engine

Ordered an HP switch on Friday, hope to see it this week.

absolutely exemplary service

bought a new laptop tablet and mouse and 2 / 3 have arrived

Prices are great and near unbeatable, service is quick promt and professional, and they deliver

what more can one ask ?

Very good website!

As a lot of stock and review options.
This is great!

Another review:

1) Ordered loaded Samsung laptop.  Was marked in stock, and arrived within 2-3 days of ordering.  Very fast turnaround, even with "standard shipping" (I was hoping for next day processing and shipping).  Laptop works great.  Very happy with this order.

2) Ordered 4x LED flashlights, with 3x of the same type (0.5W "super-led").  1x shipped immediately.  2x just arrived today.  Still waiting on 1x.

The "free shipping"  option is for domestic orders only.
I will update the site to remove this confusion for international orders.

There is actually a 0% markup on the shipping as well.
When you include the packaging supplies and labor,  we actually lose money on the shipping of each international order.

I was just about to order something, but international shipping costs for a 0.25 BTC product seem to be ridiculously high

The following options appear:


And the contact form (link at the bottom) doesn't seem to work: https://www.bitcoinstore.com/contacts/

What is this 'free shipping' option?

I just placed a 15 BTC order and it was processed no problem by bitpay,

currently waiting for my new sexy laptop to be shipped cant wait for it to arrive!

OK, i guess u are right. it still makes NO sence, since the whole point of that counter is to show the process of reaching the $850.000 needet to meet the Ingram Micro contract. im quite sure, Ingram Micro doesn't give a shit how many BTCs bitcoinstore aquired. to renew the contract, they need to sell goods worth $850k or more. as long as the BTC volatility graph looks like a drunken bee, the calculated amaunt of $ is quite arbitrary.

just guess the BTC rate would stay at 100 USD for allmost the  whole 2nd quater but in the last few days it would go up to 1000 USD. even though they would have sold goods for, lets say 1000 BTC or $90,000 at the time, the counter would show $1,000,000. THAT MAKES NO SENCE!

maybe the problem is, that they only count the BTCs and not the USDs when an item gets sold so they don't have the data refering to the actual $ prices. but for a usefull counter this data is absolutely needet!


the next thing i'm wondering about: half or even more of the products are out of stock. absolutely no information if or when it's going to be available again. why would anybody buy it then?


i really like the idea behind bitcoinstore and in theory the counter is a nice way to track the process. but calculating an arbitrary amount of USDs out of the BTCs and having half of the items out of stock makes me wonder how the do business over there!

Let me explain the frustration I am exhibiting here.

3 weeks of ongoing issues with the site. I saw a post saying the site could go under without our support. So I started doing my purchases there to help your business (even referred some people there), but after the first purchase the site seems to have gone to crap. I get short emails with barely any information about whats going on from your site. I however do get an email saying I need to pay more for an item that to date still shows free shipping. And then I voice my complaints and I do not get an "I apologize for the inconvenience, we are working hard to correct this issue, please accept our apologies for the problems and we will endeavor to fix them." Instead I get:

And:

Which as a paying customer I would take as: The site works fine, you obviously are having an id 10 t error please try again. Please let us know the details (which you already gave us 2 times) again. There is free shipping on everything except the items that are large and heavy that we labeled as "Free shipping" on our site. Didn't you read the email we sent you after you tried to get your item shipped a few weeks ago?

And its no wonder no one is answering you 2 days later, its 9pm on a sunday how dare you voice your complaints publicly where everyone can see a couple days after the problem was reported. I will check on the order later and do some actual customer service if no one else gets back to you later.


See the problem here?

You are requesting replies at 9PM on a Sunday evening.
I'm sure one of the support staff will get back to you first thing on Monday morning.
If by some strange reason they don't,  feel free to contact me directly and I will help track down the exact issue personally.

Still no solution to this issue, and bitpay is not returning emails 2 days since. iirc ~13btc sitting in yours or bitpays accounts due to the sites glitches. If bitpay is performing as expected on your site why does your own site come up in the bitpay frame site at checkout? Where is my refund? I paid and your site or bitpays were not recognizing the payments so it just sat there then said payment not received, request a refund, which I did and am getting no replies from them now.

Why wouldn't it make any sense?  I'm pretty sure it is the case, and it does change often but I suspect they don't update the conversion in what they show on the website instantly all day long, they probably just update it once or twice a day.

As a matter of fact, you can see that they are displaying the total bitcoins right there on the web page:


(Screen capture from my browser 2013-05-06 22:51 UTC)
Note the indication of 2,324 BTC.

that wouldn't make any sence and i'm pretty sure, it's not the case bcs than it would have to change al the time.

Maybe because they are counting the USD value of the BTC they hold?

I attempted to pay with bitpay twice this month for an item. It receives and gets a confirm but only recognized btc from vircurex and no where else. I sent from another exchange, qt wallet, and blockchain...and now I have to wait about 5 days for a refund because the site cant recognize confirmed coins. And I am just out fees at the exchange again. As for the emailing people after the order for more money. If you want to charge more for shipping on a tv...put that on the freaking site. You added a note about coinbase, why not one for the shipping. Like, even though this says free shipping, if your item is large it is not free. Add x amount.