I hope that's not what they say because it would be typical excuse. I might start video capturing each session now and my trust in them would be lost.
Might be worth noting, depending on what you're using a mixing service for; I'd assume for privacy, video capturing the process could well put that as risk, if there's digital evidence of you using the mixing service if that's something you''re concerned about.
I'm telling you, I'm the last person to make a mistake like going to a wrong site or having copying and paste hijacked or whatever else there could be.
It's okay, I'm convinced I can't trust this site, I've already moved on. You guys be careful too.
I also consider myself pretty adept at security, and I'm probably a lot more cautious in some regards to other people. However, I also have made silly mistakes in the past with security, and I've also got somethings right now that need to be fixed from a security point of view. I don't think anyone is perfect. A lot of people like to mitigate going to a wrong address by using bookmarks, that might be something to consider as even when reading out what you've typed, your eyes can play tricks on you just as much as your hand coordination while typing it can. Although, I personally don't like the bookmark method, since that definitely isn't foolproof, and introduces a complacency aspect that I'm not comfortable with.
There's been many customers over the years of Chipmixer, both larger, and smaller deposits. I personally believe there would be more incidents like yours if they were the culprit. It is very likely, that you made a mistake, as opposed to their system messing up which has been trialed by thousands of people over a course of a few years.
no bookmarks and even that would be arguing for my point as I had like 12, 13 sessions in a row for close to 2 hours just fine right before this issue. the ONLY way would've been for me to mistype the domain and for me to not realize it, even though I make a conscious effort to look at the URL every single time. I have a good protocol that I go through when mixing.
and that's the thing, there was another guy that mentioned this exact issue earlier, deposit address got swapped literally 2 pages before me. in fact I've looked through about 40 of these pages and there are a handful of people that mention the exact same thing and they all gave up / disappeared with no official feedback. for example if you look at the last guy like 2 pages back, he mentions he had the same issue on chipmixer site and also another bitmixer.eu site too. they clear up that the bitmixer.eu issue was indeed a scam site but the original issue of his coins going missing on the chipmixer site never gets addressed, its like oddly brushed away.
like I said, I would be skeptical if I was you guys too but my sole purpose of this post is to share what my experience was. after all, it all starts with the first warning post right? and even if this scares chipmixer into doing it with less frequency or not do it all together, its worth that alone so.
