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Topic: [ANN] HaoBTC, mining dividend paid out hourly - page 27. (Read 56856 times)

sr. member
Activity: 471
Merit: 500
I could not login to my account yesterday because I was not getting the verification code on my phone. Today, I am getting the verification code, but when I login, it's as if I have a brand new account. The bitcoin address is different, and most importantly, MY PREVIOUS BITCOIN DEPOSITS DO NOT SHOW UP. I already sent an email to [email protected]. Please respond ASAP, I had lots of money invested in HaoBTC and am very concerned.

Saw your email. The colleague responsible said that he would look into your case tomorrow. I am sure that your money will be safe.
hero member
Activity: 918
Merit: 1002
I could not login to my account yesterday because I was not getting the verification code on my phone. Today, I am getting the verification code, but when I login, it's as if I have a brand new account. The bitcoin address is different, and most importantly, MY PREVIOUS BITCOIN DEPOSITS DO NOT SHOW UP. I already sent an email to [email protected]. Please respond ASAP, I had lots of money invested in HaoBTC and am very concerned.

I am able to access my account, so the problem is likely not systemic.  I've had small deposit issues in the past, and the support was quick (within 24 hours) to solve them.  Let us know how it turns out, please.
newbie
Activity: 15
Merit: 0
I could not login to my account yesterday because I was not getting the verification code on my phone. Today, I am getting the verification code, but when I login, it's as if I have a brand new account. The bitcoin address is different, and most importantly, MY PREVIOUS BITCOIN DEPOSITS DO NOT SHOW UP. I already sent an email to [email protected]. Please respond ASAP, I had lots of money invested in HaoBTC and am very concerned.
sr. member
Activity: 471
Merit: 500
Announcement:
HaoBTC will implement a 0.2% fee for fiat withdrawal effective 11 AM (Beijing Time), November 4, 2015.
This change will only affect exchange users.
For further inquiry, please contact Eric Mu at [email protected]

Is it because too many people are selling in your exchange so you want to control the money flow out?

There are increasing number of people buying and selling on our exchange. 0.2% fee is no deterrence if they opt to withdraw. Maybe try to see it as a sign of growing confidence and competitiveness?
newbie
Activity: 40
Merit: 0
Announcement:
HaoBTC will implement a 0.2% fee for fiat withdrawal effective 11 AM (Beijing Time), November 4, 2015.
This change will only affect exchange users.
For further inquiry, please contact Eric Mu at [email protected]

Is it because too many people are selling in your exchange so you want to control the money flow out?
sr. member
Activity: 471
Merit: 500
Announcement:
HaoBTC will implement a 0.2% fee for fiat withdrawal effective 11 AM (Beijing Time), November 4, 2015.
This change will only affect exchange users.
For further inquiry, please contact Eric Mu at [email protected]
legendary
Activity: 1988
Merit: 1007
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?

That was ill-considered. Removed.

Thanks for that. And yeah, definitely shouldn't post user balances without their consent (huge privacy violation).

hi guys, thx for keeping an eye out & yes that's why i did not post any numbers or too much details here but i did mention/provide more details in pm + wechat to eric.

I made the statement in my post :

"as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon."

Now not only security worries, PRIVACY too. I don't mean to be a PITA but this is a big no no for posting balances or details of account in a open public forum. Maybe haobtc is too transparent ?

Now even more confidence is lost with haobtc. I had lots fo confidence even at the very beginning but now my mind has changed.

Apologies for not seeking your consent publishing those numbers, i did spend a moment considering if it was appropriate but since they were no longer current by the time I posted them, i though they would be of no to little consequence.
In my defense, I may have a slightly different notion of piracy with some of you - for instance, in the past I posted screenshots of my account details onto my Twitter account, and in this particular case, since a user was suggesting that the service was at fault for not showing the correct balance, I felt compelled to defend the reputation of our service to avoid more people to panic and might have been a bit too eager.
HaoBTC has paid out 500BTC in interest since its launch and nobody lost money with us. Of late, we have seen strong growth in users, while that is good for the company, for me personally, the amount of emails I need to respond exponentiates, meaning the time I can spend on an individual case is less. Also, I may not check this thread as regularly as before, but that doesn't mean we are running away with your money.

Even if it's not current, it still gives an idea of liquid net worth. Not good in the crypto world.
sr. member
Activity: 471
Merit: 500
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?

That was ill-considered. Removed.

Thanks for that. And yeah, definitely shouldn't post user balances without their consent (huge privacy violation).

hi guys, thx for keeping an eye out & yes that's why i did not post any numbers or too much details here but i did mention/provide more details in pm + wechat to eric.

I made the statement in my post :

"as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon."

Now not only security worries, PRIVACY too. I don't mean to be a PITA but this is a big no no for posting balances or details of account in a open public forum. Maybe haobtc is too transparent ?

Now even more confidence is lost with haobtc. I had lots fo confidence even at the very beginning but now my mind has changed.

Apologies for not seeking your consent publishing those numbers, i did spend a moment considering if it was appropriate but since they were no longer current by the time I posted them, i though they would be of no to little consequence.
In my defense, I may have a slightly different notion of piracy with some of you - for instance, in the past I posted screenshots of my account details onto my Twitter account, and in this particular case, since a user was suggesting that the service was at fault for not showing the correct balance, I felt compelled to defend the reputation of our service to avoid more people to panic and might have been a bit too eager.
HaoBTC has paid out 500BTC in interest since its launch and nobody lost money with us. Of late, we have seen strong growth in users, while that is good for the company, for me personally, the amount of emails I need to respond exponentiates, meaning the time I can spend on an individual case is less. Also, I may not check this thread as regularly as before, but that doesn't mean we are running away with your money.
legendary
Activity: 1500
Merit: 1002
Mine Mine Mine
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?

That was ill-considered. Removed.

Thanks for that. And yeah, definitely shouldn't post user balances without their consent (huge privacy violation).

hi guys, thx for keeping an eye out & yes that's why i did not post any numbers or too much details here but i did mention/provide more details in pm + wechat to eric.

I made the statement in my post :

"as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon."

Now not only security worries, PRIVACY too. I don't mean to be a PITA but this is a big no no for posting balances or details of account in a open public forum. Maybe haobtc is too transparent ?

Now even more confidence is lost with haobtc. I had lots fo confidence even at the very beginning but now my mind has changed.
newbie
Activity: 40
Merit: 0
Nice to know that you can check the hash rate of HaoBTC farms. Very transparent.
legendary
Activity: 1988
Merit: 1007
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?

That was ill-considered. Removed.

Thanks for that. And yeah, definitely shouldn't post user balances without their consent (huge privacy violation).
sr. member
Activity: 471
Merit: 500
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?

That was ill-considered. Removed.
legendary
Activity: 1988
Merit: 1007
A suggestion: One way to check HaoBTC Kangding farm's real-time hashrate:
BTCKan is a fairly popular Chinese BTC portal probably mostly known for its popular BTC price charting and news aggregation app. One feature that is often overlooked is that the site also allows users to check the real-time hashrate of some large miners including us.
Here is how:
1. Go to: http://btckan.com/miner
2. Click "Hash rate publicity"

3.
This is what you will get: The total hashrate, daily mining dividends - 87.6173 as of the time of writing and whatnot

Note that the hashrate fluctuate slightly with time and sometimes we do have to turn off the switch for maintenance - don't panic when the number is zero.
 


Eric, it looks like two of your facilities have been offline for a while (HAOBTC康定A4 and haobtc康定S5).  Is everything alright?

Might be routine maintenance or transformer failure - I will ask my colleague there to make sure. The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.

I wasn't even aware we can check HaoBTC's daily earnings. This transparency is HUGE to me and makes me feel a lot better about trusting the site, Smiley. Now you just need to get an affiliate system back up (I sent affiliates and it sucks to get nothing even though originally we were supposed to).
legendary
Activity: 1274
Merit: 1000
The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
Oh, very exciting!  What gear are you bringing online?  You have been very successful so far using "older" gear that others have sold off, so I was wondering if this is new new gear, meaning more efficiency, or more previous generation gear?

Hi yslyung,

Your deposit of -----...BTC was added to your balance and the ------ BTC correctly reflected your balance.

Should you really be publishing user's balances and transaction details in a public forum?
sr. member
Activity: 471
Merit: 500
eric, i sent you a few pictures & msg's via wechat regarding my issue. i hope it can be resolved asap.

i don't mean to say or mean anything -ve but so far my experiences are ok with haobtc despite some minor hiccups in the beginning.

basically i have made a deposit as usual to my account but it says cancel (in red) but then shortly it says finish (in green, over 217 confirmations now) as usual & transaction record (bottom of wallet page) updates my final balance but on top of wallet page bitcoin balance wasn't updated for the last 20 hours as of this posting.

as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon.

Hi yslyung,

Your deposit of was correctly added to your balance and the number of BTC correctly reflected your balance. The deposit was initially erroneously double counted due to a malleability attack but the system recognized the error and deducted the double-counted amount. If you look at the account, you may see there are two identical deposits - one is real, the other is not.

Eric

sr. member
Activity: 471
Merit: 500
eric, i sent you a few pictures & msg's via wechat regarding my issue. i hope it can be resolved asap.

i don't mean to say or mean anything -ve but so far my experiences are ok with haobtc despite some minor hiccups in the beginning.

basically i have made a deposit as usual to my account but it says cancel (in red) but then shortly it says finish (in green, over 217 confirmations now) as usual & transaction record (bottom of wallet page) updates my final balance but on top of wallet page bitcoin balance wasn't updated for the last 20 hours as of this posting.

as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon.

Just talked with my colleague and told me that he would look into it.
sr. member
Activity: 471
Merit: 500
A suggestion: One way to check HaoBTC Kangding farm's real-time hashrate:
BTCKan is a fairly popular Chinese BTC portal probably mostly known for its popular BTC price charting and news aggregation app. One feature that is often overlooked is that the site also allows users to check the real-time hashrate of some large miners including us.
Here is how:
1. Go to: http://btckan.com/miner
2. Click "Hash rate publicity"

3.
This is what you will get: The total hashrate, daily mining dividends - 87.6173 as of the time of writing and whatnot

Note that the hashrate fluctuate slightly with time and sometimes we do have to turn off the switch for maintenance - don't panic when the number is zero.
 


Eric, it looks like two of your facilities have been offline for a while (HAOBTC康定A4 and haobtc康定S5).  Is everything alright?

Might be routine maintenance or transformer failure - I will ask my colleague there to make sure. The hashrate may drop at some point as we plan to sell a bunch of miners to make room for the new ones that we have already paid for.
newbie
Activity: 8
Merit: 0
A suggestion: One way to check HaoBTC Kangding farm's real-time hashrate:
BTCKan is a fairly popular Chinese BTC portal probably mostly known for its popular BTC price charting and news aggregation app. One feature that is often overlooked is that the site also allows users to check the real-time hashrate of some large miners including us.
Here is how:
1. Go to: http://btckan.com/miner
2. Click "Hash rate publicity"
https://i.imgur.com/fmCztJx.png
3.
This is what you will get: The total hashrate, daily mining dividends - 87.6173 as of the time of writing and whatnot
https://i.imgur.com/AalXDje.png
Note that the hashrate fluctuate slightly with time and sometimes we do have to turn off the switch for maintenance - don't panic when the number is zero.
 


Eric, it looks like two of your facilities have been offline for a while (HAOBTC康定A4 and haobtc康定S5).  Is everything alright?
legendary
Activity: 1500
Merit: 1002
Mine Mine Mine
eric, i sent you a few pictures & msg's via wechat regarding my issue. i hope it can be resolved asap.

i don't mean to say or mean anything -ve but so far my experiences are ok with haobtc despite some minor hiccups in the beginning.

basically i have made a deposit as usual to my account but it says cancel (in red) but then shortly it says finish (in green, over 217 confirmations now) as usual & transaction record (bottom of wallet page) updates my final balance but on top of wallet page bitcoin balance wasn't updated for the last 20 hours as of this posting.

as a security precaution, i have made a full withdrawal for time being till the issue is resolved. the full withdrawal went smooth. just the deposit i made did not show up in my Bitcoin balance & the lost of interest over 20 hrs or so & the deposited BTC is NOT in my account & in the withdrawal that I just made.

please refer to the snapshots i have sent to you via wechat & hope to hear from you soon.
newbie
Activity: 23
Merit: 0
Issue was resolved, thanks.
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