Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 126. (Read 628889 times)
June 23, 2017, 12:44:32 PM
I haven't replied in a while, but I have been keeping up with raising the priority on ticket numbers posted here and by DM. Keep in mind that it can still take a while to hear back from support even if the priority is raised, so it will help speed things up but is not an instant fix.
June 23, 2017, 06:51:13 AM
Do you really think I'm scared of your question? No, it's rather that the question is so vague that I don't know what you are asking.....
Yes, absolutely you are. Any company confident in their own status and ability would answer to their customers, AND to the bodies they answer to. To be absolutely clear what im asking, here it is yet again....
Please publish what licenses Kraken holds, your declared financial partners, and Krakens legal contact details. This should be public knowledge, so no more stalling or bluffing readers here, ok?
June 23, 2017, 05:44:18 AM
Registered at the end of May. Requested for Tier 1 & 2 verification immediately. Got Tier 1 verified on June 8. Now June 23, still waiting for Tier 2 verification. Must be a hell of a job verifiying a one line address!
June 22, 2017, 04:50:06 PM
@Dargo, We sent 19650 euros for kraken deposit but money not transferred my account. We waited 7 days for missing money.
Can you help me? https://support.kraken.com/hc/en-us/requests/396805 , Ticket Number: 396805
Can you help me? https://support.kraken.com/hc/en-us/requests/396805 , Ticket Number: 396805
June 22, 2017, 09:37:23 AM
Hello,
I want to speak with "Dargo" because I have a problem with my transfer, I have been waiting for a month the deposit on my account kraken.
Here is my ticket number: 317808
thank you !
I want to speak with "Dargo" because I have a problem with my transfer, I have been waiting for a month the deposit on my account kraken.
Here is my ticket number: 317808
thank you !
June 22, 2017, 03:34:55 AM
Were you already long time users or not ? I'm wondering why it took only 1 week for me, not that I'm complaining ! I am a long time user but couldn't get Tier3 verified easily before because I don't have my own address. The other day I noticed that Kraken accepted a credit card bill as a proof of residence so I used that and it worked.
June 22, 2017, 03:26:51 AM
Hello,
I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
according to some reddit posts, it can take 4-6 weeks.I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
My total wait time on Tier3 is now over 9 weeks.
June 21, 2017, 02:59:54 PM
Hello,
I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
according to some reddit posts, it can take 4-6 weeks. I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
June 21, 2017, 02:32:43 PM
Hello,
I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
I'm waiting now for 4 weeks (!) for tier 3 verification. I really cannot believe this. Any chance to get verified sometime?
Request ID: 393279
June 21, 2017, 10:31:39 AM
hello Kraken,
please check my ticket #378400
money on hold!!
thank you
regards
please check my ticket #378400
money on hold!!
thank you
regards
June 21, 2017, 09:03:10 AM
I transferred to kraken.com. They (€ SEPA) got it the other day. It is "On Hold".
I opened a number request 342111 (Confirm the deposit)
Answer:
..."I just looked at your account and it looks like your deposit had a space between k raken.com for Kraken,com
It was most likely an error done by the bank. I am forwarding your account ot our payments department to be released."
The deposit is "On Hold".
12 Business days waiting.
I want to use the platform!
I opened a new request 389382 - No answers!
Other cases: https://www.reddit.com/r/KrakenSupport/
Frequent problems
Please, give me an estimated resolution deadline.
Best regards.
I opened a number request 342111 (Confirm the deposit)
Answer:
..."I just looked at your account and it looks like your deposit had a space between k raken.com for Kraken,com
It was most likely an error done by the bank. I am forwarding your account ot our payments department to be released."
The deposit is "On Hold".
12 Business days waiting.
- Why "On Hold"?
- How many days to solve?
- What is going on?
I want to use the platform!
I opened a new request 389382 - No answers!
Other cases: https://www.reddit.com/r/KrakenSupport/
Frequent problems
- Deposit
- Withdrawal
- Verification
Please, give me an estimated resolution deadline.
Best regards.
June 21, 2017, 07:36:10 AM
Dargo,
393001 and 253667 -> Haven't heard anything in days
May 31st I submitted a withdrawal, and Also wired a deposit still have not seen it.
Anything you can do would be greatly appreciated.
393001 and 253667 -> Haven't heard anything in days
May 31st I submitted a withdrawal, and Also wired a deposit still have not seen it.
Anything you can do would be greatly appreciated.
June 20, 2017, 03:32:32 PM
It is the fault of the bank by wrong reference.
But I'm posting the number of tickets in case you can help me with my funds to have in the account.
But I'm posting the number of tickets in case you can help me with my funds to have in the account.
June 20, 2017, 03:07:22 PM
My May 24th deposit finally arrived on June 15th. This is a long and stressful time to not know what happened to your money and not get replies from Kraken after multiple tries.
Does anyone have experience with other exchanges (other than Coinbase) that can take wire transfers? What about BitStamp, Gemini, BTC-E, Bitfinex, etc.? Are any of those any good and responsive?
Does anyone have experience with other exchanges (other than Coinbase) that can take wire transfers? What about BitStamp, Gemini, BTC-E, Bitfinex, etc.? Are any of those any good and responsive?
June 20, 2017, 02:01:24 PM
∆∆
You guys are wonderful, plz look back at pages of this thread and see for how long it has turned into shit but you kept on trusting them.
Be patient take your money whenever they return it to you and never get back again.
I think JOKER is hiding somewhere and not have courage to face the wind.
You guys are wonderful, plz look back at pages of this thread and see for how long it has turned into shit but you kept on trusting them.
Be patient take your money whenever they return it to you and never get back again.
I think JOKER is hiding somewhere and not have courage to face the wind.
You are really annoying for reasons only you know, please go back to FIAT.
From when calling shit to shit has become annoying?
If you have solution for resolving complaints of so many people then please provide.
June 20, 2017, 01:05:27 PM
Hello Kraken,
I processed a $25K Wire deposit from a USA bank on June 9th (today is June 21) but it is still "On Hold" and I don't know why.
I submitted Tickets 360183 and 370555 with the Wire details but haven't received a response. I am Tier 4 verified.
Please advise.
Thank you,
MM
how much fees you pay for $25K I processed a $25K Wire deposit from a USA bank on June 9th (today is June 21) but it is still "On Hold" and I don't know why.
I submitted Tickets 360183 and 370555 with the Wire details but haven't received a response. I am Tier 4 verified.
Please advise.
Thank you,
MM
June 20, 2017, 12:56:36 PM
Hello Kraken,
I processed a $25K Wire deposit from a USA bank on June 9th (today is June 21) but it is still "On Hold" and I don't know why.
I submitted Tickets 360183 and 370555 with the Wire details but haven't received a response. I am Tier 4 verified.
Please advise.
Thank you,
MM
I processed a $25K Wire deposit from a USA bank on June 9th (today is June 21) but it is still "On Hold" and I don't know why.
I submitted Tickets 360183 and 370555 with the Wire details but haven't received a response. I am Tier 4 verified.
Please advise.
Thank you,
MM
June 20, 2017, 12:19:07 PM
I made 11 SEPA transfers from Friday to yesterday to Kraken and they got all credited in one day. One got stuck on hold but only for a few hours. Just under 1000€ each.
I'm not saying there aren't problems but not everyone has problems.
azzur's issue is one of the reasons Kraken or any other exchange (Poloniex is experiencing issues too) can't have lots more staff from one day to the next, people need to be trained. Hopefully they also are background checked.
I'm not saying there aren't problems but not everyone has problems.
azzur's issue is one of the reasons Kraken or any other exchange (Poloniex is experiencing issues too) can't have lots more staff from one day to the next, people need to be trained. Hopefully they also are background checked.
June 20, 2017, 12:03:59 PM
My bank was wrong with the reference and my funds are not being verified,Can someone help me solve the problem,I'm thinking of going to the bank and looking at throwing my transfer back.
Kraken Support Ticket 382135.
The Bank wrote the wrong reference for a number.
La referencia es:
AA91 N84G PWAG X45I kraken.com
Y el banco a escribir error:
AA91 N84G PWAG X451 kraken.com
I have the proof of payment, the funds are of 196.05 €
If the proof is necessary, I can send it to you.
thanks greetings.
Kraken Support Ticket 382135.
The Bank wrote the wrong reference for a number.
La referencia es:
AA91 N84G PWAG X45I kraken.com
Y el banco a escribir error:
AA91 N84G PWAG X451 kraken.com
I have the proof of payment, the funds are of 196.05 €
If the proof is necessary, I can send it to you.
thanks greetings.
June 20, 2017, 10:06:56 AM
∆∆
You guys are wonderful, plz look back at pages of this thread and see for how long it has turned into shit but you kept on trusting them.
Be patient take your money whenever they return it to you and never get back again.
I think JOKER is hiding somewhere and not have courage to face the wind.
You guys are wonderful, plz look back at pages of this thread and see for how long it has turned into shit but you kept on trusting them.
Be patient take your money whenever they return it to you and never get back again.
I think JOKER is hiding somewhere and not have courage to face the wind.
You are really annoying for reasons only you know, please go back to FIAT.
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