[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 123.

flekkelek

sr. member

Activity: 644

Merit: 274

Quote from: sgtwiggles on July 03, 2017, 08:53:32 AM

I said "eventuality I was able to log in"

I was looking for help as a newbie but I can see that in the cryptoworld, newb questions are treated with disdain by unfriendly know-it-all types.

Woah. 90% of the "help looking" noobs are fake in exchange threads, and I thought a newbie would check his withdraw history at least, and would give a little more specific description about the issue, my bad. If you really a newbie are and you will dig yourself deeper into it, you will see how manipulators work and how they want to make chaos on exchanges to lower prices, and you will know why some "know-it-all" type of guys are sceptic if they see a post like that.

aesma

hero member

Activity: 2604

Merit: 961

fly or die

Quote from: mayax on June 30, 2017, 01:16:01 PM

Quote from: aesma on June 30, 2017, 08:17:05 AM

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

why do you use an UNLICENSED(illegal) exchanger(Kraken) when you have Bitstamp(a financial licensed exchanger in Europe)?

When I first looked for an exchange years ago, I joined several, I don't think I tried Bitstamp, or maybe it didn't exist or wasn't on my radar. Kraken ended up the winner.

Today I have nothing good or bad to say about Bitstamp, however looking at their volume, they're a long way from Kraken, especially for BTC/EUR.

sgtwiggles

jr. member

Activity: 50

Merit: 1

Quote from: Neopallium on July 03, 2017, 07:55:17 AM

I have been waiting a month for a CAD withdrawal to go through. The withdrawal has been stuck in the "sending" status for a month.

Created a support request 2 weeks ago, but they didn't really help at all, just kept sending the same reply and closing my request.

Then they requested that I attach a screenshot of my bank account, but the support website doesn't support attachments and replying to the support emails doesn't do anything. Asking for a screenshot of my bank account, seems to me to just be a way do delay doing any real work on the request.

A screenshot of my bank account is not going to show any useful information. I had already included full details of my bank information and the withdrawal when I opened the request.

Please take a look at request #425160 (a follow-up of my original request). #387314 was the original request I opened, but was closed and marked as resolved even though the issue hasn't been resolved.

I am about ready to try to fill a complaint against "Kraken Client Engagement" person "Will", since he just cared about marking my request a resolved, instead of doing any real work. Customer really shouldn't have to be coming to a public forum to get someone to take their support request seriously.

Thanks,
Robert G. J.

Hmm, If my money is ever sent, I hope I don't have to wait a month too! Perhaps you should consider taking this in a legal direction. After all, its your money. I wont be using Kraken again once I have my money.

sgtwiggles

jr. member

Activity: 50

Merit: 1

Quote from: flekkelek on July 03, 2017, 07:46:20 AM

Quote from: sgtwiggles on July 03, 2017, 05:40:18 AM

I use Kraken for the first time at the weekend.
Was not smooth experience.
Yesterday I made a withdrawal request for some EUR and then nothing. No confirmation email.
So today I spend 30 mins trying to log in but get pushed out by Cloud flare despite being on the same computer. (right now I cant log in at all)
Eventually I log in and see my Euros still sitting there.
I understand the transfer can take up to 5 business days but how long is it until Krakan ACTUALLY start the request?!
They have my money.

How were you able to log in when you can't log in? I don't even understand the case.
Anyways you trusted them with your money, and it can take up to 5 business days, so why the heck are you asking this on the very first day? I'm not even sure you are in the same timezone as them. Do you think they will manually start your request on a sunday evening, or what?

I said "eventuality I was able to log in"

I was looking for help as a newbie but I can see that in the cryptoworld, newb questions are treated with disdain by unfriendly know-it-all types.

Quote from: Neopallium on July 03, 2017, 08:02:15 AM

Quote from: sgtwiggles on July 03, 2017, 05:40:18 AM

I use Kraken for the first time at the weekend.
Was not smooth experience.
Yesterday I made a withdrawal request for some EUR and then nothing. No confirmation email.
So today I spend 30 mins trying to log in but get pushed out by Cloud flare despite being on the same computer. (right now I cant log in at all)
Eventually I log in and see my Euros still sitting there.
I understand the transfer can take up to 5 business days but how long is it until Krakan ACTUALLY start the request?!
They have my money.

Does the withdrawal page show the withdrawal request? If the funds are still counted in your account, then the funds haven't been deducted for the withdrawal request. I would try to create the withdrawal request again. Maybe the first request failed to be recorded by Kraken's servers (bad HTTP request? Cloud flare issue?).

I started a withdrawal request last month (still waiting for the funds to arrive), and I am sure the funds were deducted right away, before they even accepted the request.

Thank you for your help. I will give it a try. And thanks for not being sarcastic or patronising. Much appreciated.

Kraken seems to have many problems judging by this thread.

Quote from: aesma on July 03, 2017, 08:12:03 AM

Yes you shouldn't see your funds anymore if the request has been registered.

Since you mention Euro was it a SEPA withdrawal ?

Yes, SEPA.

aesma

hero member

Activity: 2604

Merit: 961

fly or die

Yes you shouldn't see your funds anymore if the request has been registered.

Since you mention Euro was it a SEPA withdrawal ?

Neopallium

newbie

Activity: 3

Merit: 0

Quote from: sgtwiggles on July 03, 2017, 05:40:18 AM

I use Kraken for the first time at the weekend.
Was not smooth experience.
Yesterday I made a withdrawal request for some EUR and then nothing. No confirmation email.
So today I spend 30 mins trying to log in but get pushed out by Cloud flare despite being on the same computer. (right now I cant log in at all)
Eventually I log in and see my Euros still sitting there.
I understand the transfer can take up to 5 business days but how long is it until Krakan ACTUALLY start the request?!
They have my money.

Does the withdrawal page show the withdrawal request? If the funds are still counted in your account, then the funds haven't been deducted for the withdrawal request. I would try to create the withdrawal request again. Maybe the first request failed to be recorded by Kraken's servers (bad HTTP request? Cloud flare issue?).

I started a withdrawal request last month (still waiting for the funds to arrive), and I am sure the funds were deducted right away, before they even accepted the request.

torrentco

sr. member

Activity: 2184

Merit: 422

hey,

i made a ICN deposit of 2549 today morning.
txid id says the address has received the coins but my kraken balance doesnt show that.

what can i do?

txid: 0x1298bbad91ea560d75f994e26b10700e4837c757f0270f24d11e6debb4226388

Neopallium

newbie

Activity: 3

Merit: 0

I have been waiting a month for a CAD withdrawal to go through. The withdrawal has been stuck in the "sending" status for a month.

Created a support request 2 weeks ago, but they didn't really help at all, just kept sending the same reply and closing my request.

Then they requested that I attach a screenshot of my bank account, but the support website doesn't support attachments and replying to the support emails doesn't do anything. Asking for a screenshot of my bank account, seems to me to just be a way do delay doing any real work on the request.

A screenshot of my bank account is not going to show any useful information. I had already included full details of my bank information and the withdrawal when I opened the request.

Please take a look at request #425160 (a follow-up of my original request). #387314 was the original request I opened, but was closed and marked as resolved even though the issue hasn't been resolved.

I am about ready to try to fill a complaint against "Kraken Client Engagement" person "Will", since he just cared about marking my request a resolved, instead of doing any real work. Customer really shouldn't have to be coming to a public forum to get someone to take their support request seriously.

Thanks,
Robert G. J.

flekkelek

sr. member

Activity: 644

Merit: 274

Quote from: sgtwiggles on July 03, 2017, 05:40:18 AM

I use Kraken for the first time at the weekend.
Was not smooth experience.
Yesterday I made a withdrawal request for some EUR and then nothing. No confirmation email.
So today I spend 30 mins trying to log in but get pushed out by Cloud flare despite being on the same computer. (right now I cant log in at all)
Eventually I log in and see my Euros still sitting there.
I understand the transfer can take up to 5 business days but how long is it until Krakan ACTUALLY start the request?!
They have my money.

How were you able to log in when you can't log in? I don't even understand the case.
Anyways you trusted them with your money, and it can take up to 5 business days, so why the heck are you asking this on the very first day? I'm not even sure you are in the same timezone as them. Do you think they will manually start your request on a sunday evening, or what?

sgtwiggles

jr. member

Activity: 50

Merit: 1

I use Kraken for the first time at the weekend.
Was not smooth experience.
Yesterday I made a withdrawal request for some EUR and then nothing. No confirmation email.
So today I spend 30 mins trying to log in but get pushed out by Cloud flare despite being on the same computer. (right now I cant log in at all)
Eventually I log in and see my Euros still sitting there.
I understand the transfer can take up to 5 business days but how long is it until Krakan ACTUALLY start the request?!
They have my money.

not.you

legendary

Activity: 1726

Merit: 1018

Quote from: ?? on ??

Quote from: Dargo

Deposits have been released. The deposit came in 4 identical amounts of 1.0001 BTC under the same transaction ID. In such a case we put the identical amounts on hold until we can manually check to make sure the same deposit didn't get credited multiple times.

I've seen that... Glad Kraken released my bitcoins. I'm curious though you believe "the deposit came in 4 identical amounts of 1.0001 BTC..." To me the deposit was sent in one go and the transaction ID does confirm it:

Anyway my case is now closed. Thanks for looking at it.

See it on this one and you can see Dargo is right: https://www.blocktrail.com/BTC/tx/852b69994009ffc3b99a882dbffc722c4c6d5c0111f334843b84e27c56dbe300

sartorpc

sr. member

Activity: 300

Merit: 250

Hi, I am trying to get verified at Tier 2, I just got upgraded to tier 1, what would be the ETA? My account is Sartorpc.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: mayax on June 30, 2017, 01:16:01 PM

Quote from: aesma on June 30, 2017, 08:17:05 AM

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

why do you use an UNLICENSED(illegal) exchanger(Kraken) when you have Bitstamp(a financial licensed exchanger in Europe)?

Not something I'm going to discuss here, but we operate legally in Europe and elsewhere.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: ?? on ??

Quote from: Dargo on June 28, 2017, 02:35:40 PM

Quote from: Ikeet on June 28, 2017, 01:33:31 PM

Hey I have been waiting for the tier 3 verification for a few days now. I already had the 1 and 2 any estimation on how long its currently taking to get verified?

It might get faster since we are hiring more verification agents, but it could take 4 weeks or more unfortunately because we have a large backlog of accounts waiting for verification.

Ticket #413115: I'm a long lasting, 3rd tier verified customer. On June 27, I've made one single deposit of 4.0004 BTC (https://blockchain.info/address/1Co6woLrhz2yWKXAa8og3oxCqkdF2VAsSo) and with no obvious reason Kraken decided to put on hold 3 BTC out of 4... As per today I'm still waiting a follow up on my ticket... How long am I suppose to wait before Kraken release my funds? Should we start suspecting the reliability/integrity of Kraken?

Deposits have been released. The deposit came in 4 identical amounts of 1.0001 BTC under the same transaction ID. In such a case we put the identical amounts on hold until we can manually check to make sure the same deposit didn't get credited multiple times.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: corleto on June 29, 2017, 06:26:51 AM

Quote from: Dargo on June 28, 2017, 02:35:40 PM

Quote from: Ikeet on June 28, 2017, 01:33:31 PM

Hey I have been waiting for the tier 3 verification for a few days now. I already had the 1 and 2 any estimation on how long its currently taking to get verified?

It might get faster since we are hiring more verification agents, but it could take 4 weeks or more unfortunately because we have a large backlog of accounts waiting for verification.

Have been waiting for almost 2 weeks by now Sad

Do you mean verification might take 4 weeks from now or since application?

Since application.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: knop on June 29, 2017, 06:02:49 AM

have the opposite problem
withdrawal from kraken
two weeks
nothing happening
support is "investigating" without any news
no swift provided

can kraken steal funds?

Please post your ticket number and I can alert support to your ticket.

mayax

legendary

Activity: 1470

Merit: 1004

Quote from: becoin on June 30, 2017, 01:47:25 PM

Quote from: mayax on June 30, 2017, 01:16:01 PM

Quote from: aesma on June 30, 2017, 08:17:05 AM

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

why do you use an UNLICENSED(illegal) exchanger(Kraken) when you have Bitstamp(a financial licensed exchanger in Europe)?

1. Why do we use UNLICENSED (illegal) currency (Bitcoin) when we have dollar and euro (financially licensed currencies in Europe)?
2. Bitstamp asked me to give them a notarized translation of the documents needed for verification. Obviously they don't have support speaking my language. Kraken have.
3. Bitstamp is a dollar exchange. If they claim they're European exchange why is their euro liquidity much less than their dollar liquidity?

1. BTC is a so called "ASSet"

and nothing more. The exchanger must be licensed because they are accepting and sending fiat. It doesn't matter in exchange for...what. They can exchange fiat to shit and shit to fiat. Once they are dealing with fiat, they must have a license.

2. Bitstamp asked you for a notarized translation of the documents because the law(AML, KYC) requires that. You can easily find a legal translator in your country if you really want to "trade". It's one time verification. Same thing it may happen with any genuine forex company(if you already traded, you should know)

3. Bitstamp(or other legal exchanger) is a financial licensed company and they can exchange anything they want(currency, assets) according to their license.

becoin

legendary

Activity: 3431

Merit: 1233

Quote from: mayax on June 30, 2017, 01:16:01 PM

Quote from: aesma on June 30, 2017, 08:17:05 AM

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

why do you use an UNLICENSED(illegal) exchanger(Kraken) when you have Bitstamp(a financial licensed exchanger in Europe)?

1. Why do we use UNLICENSED (illegal) currency (Bitcoin) when we have dollar and euro (financially licensed currencies in Europe)?
2. Bitstamp asked me to give them a notarized translation of the documents needed for verification. Obviously they don't have support speaking my language. Kraken have.
3. Bitstamp is a dollar exchange. If they claim they're European exchange why is their euro liquidity much less than their dollar liquidity?

mayax

legendary

Activity: 1470

Merit: 1004

Quote from: aesma on June 30, 2017, 08:17:05 AM

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

why do you use an UNLICENSED(illegal) exchanger(Kraken) when you have Bitstamp(a financial licensed exchanger in Europe)?

aesma

hero member

Activity: 2604

Merit: 961

fly or die

I've sent 10 more SEPA transfers, just less than 1000€ each, to Kraken yesterday (trying to fly under the radar, not sure how effective it is), my French bank took some hours to send them for some reason, still they are credited on Kraken now, so around 24h, not the shortest I've seen but nothing to complain about.

If Kraken has some kind of limits with its bank I'm not hitting it.

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