[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 138.

SnowRoll

newbie

Activity: 47

Merit: 0

Hello @Dargo
I contacted support about a deposit being on hold for 4 days.
Long story here:
https://bitcointalksearch.org/topic/kraken-response-time-is-disgraceful-and-reprehensible-1937417

Requests #305702 and 306118.

Thanks in advance for you assistance.

plato2

newbie

Activity: 5

Merit: 0

Hello Dargo,

I have Tiers 1-3 stuck in verficiation. Could you please have guys push it through?

Case# 309082.

Appreciate it very much!

stereotype

legendary

Activity: 1554

Merit: 1000

Quote from: seekoin on May 28, 2017, 05:33:02 AM

Hello,

This morning, market orders are not working; limit orders are okay. Does anyone have the same issue ?

Regards

Yesterday i had market orders, and limit orders that did not execute. I couldn't actually get out of a trade going against me. Eventually, i found that closing multiple 0.2BTC trades worked! Ridiculous, and it baffles me how long Kraken have managed to get away with this bullshit for so long.
Also dont know how Dargo keeps a straight face when he types.

seekoin

sr. member

Activity: 586

Merit: 317

Hello,

This morning, market orders are not working; limit orders are okay. Does anyone have the same issue ?

Regards

sossee2

newbie

Activity: 1

Merit: 0

Hello Dargo,

Also having trouble getting verified (Tier 1-2-3). Is it possible for you speed it up?

Ticket # 308682

Appreciate anything you can do.

butarei

newbie

Activity: 1

Merit: 0

Hello Dargo,

I'm also having trouble getting verified (Tier 1-2). Could it be possible for you to make things speed up a bit?

Ticket # 308530

Thanks for what you have been doing here.

lilafacchi95

newbie

Activity: 2

Merit: 0

Hi Dargo, same issue here...Tier 1-3 I submitted 4 days ago, hoping I can get verified soon too.
Ticket #306987
Thank you for your help!

imchesterbro

newbie

Activity: 1

Merit: 0

Hi Dargo,

Any way you can also check on my verification also? ticket #308075.

Thanks!!!

vh

hero member

Activity: 699

Merit: 666

Quote from: Dargo on May 26, 2017, 02:17:31 PM

Update: I've alerted support to all ticket numbers posted or sent by DM since my last post. It may still take some time to get a response however.

Thanks Dargo for the extra support here moving things along. The use of the system is very clean and straightforward. However, I couldn't complete end to end testing as I had misread somewhere along the way Tier 2 allowing access to US dollars and banks. Tier 3 verification with supporting document was submitted as soon as I found the additional info and I replied to the same ticket (#301424). Hoping you can have that revisited to clear Tier 3 as well.

CostaRibeiro

full member

Activity: 171

Merit: 103

Hi, I am looking at the funding options and I can't find USD SWIFT or something like that, as a non US and non EU resident, how could I fund my account?

Best.

Poops26

newbie

Activity: 1

Merit: 0

Hello Dargo,

You're a busy guy Tongue

My verification seems to be taking a little longer then expected as well.

Ticket # 307683

Please help!

Thank you

jedaite

full member

Activity: 129

Merit: 100

Quote from: ?? on ??

Trying to withdraw to a bank account, according to this article https://support.kraken.com/hc/en-us/articles/204359203-How-do-I-withdraw-fiat-currencies-from-my-account- , one should be able to select fiat currencies. I do not however see any such option, but I'm only Tier-1. My question is: will the option become visible when upgrading your tier, or is the withdrawal-system disabled atm?

You can withdraw in fiat with Tier 2. Check more on it here: https://support.kraken.com/hc/en-us/articles/201352206-What-are-the-Verification-Tiers-

iamneelgandham

newbie

Activity: 1

Merit: 0

Quote from: Dargo on May 27, 2017, 01:07:58 PM

Update: I've alerted support to all ticket numbers posted or sent by DM since my last post. It may still take some time to get a response however.

Dargo,

Can you do me a favour and check with (or forward) my Tier 1 and Tier 2 verification request as well, please ?

Here is my request number : 301585

Dargo

legendary

Activity: 1820

Merit: 1000

Update: I've alerted support to all ticket numbers posted or sent by DM since my last post. It may still take some time to get a response however.

golfpro10

newbie

Activity: 5

Merit: 0

Hello Dargo,

I am also having the same problem. I submitted my Tier 1 and Tier 2 info 4 days ago and it is still processing. If you could help with this issue it would be greatly appreciated. Thanks

Request #306810

vasath

newbie

Activity: 1

Merit: 0

Hi Dargo,

I see that you may be the only one to speed things up a bit, concerning the verification on tier 1 and tier 2.

my ticket no is 283132. Is there any way really to speed things up?

Thanking you in advance,

Regards,

Vassilis

jedaite

full member

Activity: 129

Merit: 100

Quote from: ahmed84 on May 27, 2017, 02:40:10 AM

Hi Kraken Support,

ticket 293748

I have a problem :
I have two deposits "on hold" of 2000 euros on my account
I think it s because the deposits exceed the limit of 2000 dollars ;
To resolve the problem, i have plied for tiers 3 but i hve no response from kraken,
I am really worried about my deposits ; It s like my money is in "hostage" i can do nothing, even recover my money

I wonder what can i do now ?
How long time can my money stay frozen like that ?
Is there a solution to recover my money ?

maybe it s stupid but i imagine my deposit can disappear one day

Thanks for your help

Hey, don't worry, you won't lose your money. It's just that Kraken is swamped with support tickets, so it takes longer than usual.

ahmed84

newbie

Activity: 1

Merit: 0

Hi Kraken Support,

ticket 293748

I have a problem :
I have two deposits "on hold" of 2000 euros on my account
I think it s because the deposits exceed the limit of 2000 dollars ;
To resolve the problem, i have plied for tiers 3 but i hve no response from kraken,
I am really worried about my deposits ; It s like my money is in "hostage" i can do nothing, even recover my money

I wonder what can i do now ?
How long time can my money stay frozen like that ?
Is there a solution to recover my money ?

maybe it s stupid but i imagine my deposit can disappear one day

Thanks for your help

Berke1973

newbie

Activity: 3

Merit: 0

Goodmorning Kraken support,

Can you please asssist me with request number 305603.

Thx.

Dargo

legendary

Activity: 1820

Merit: 1000

Update: I've alerted support to all ticket numbers posted or sent by DM since my last post. It may still take some time to get a response however.

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