[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 256.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: cornymarkus on May 13, 2014, 06:12:27 AM

Quote from: raskul on May 13, 2014, 01:07:37 AM

nothing wrong with Kraken in my eyes. always a first class service, even in times of buggyness - things get fixed, quick sharp.

nothing is wrong with kraken?... i waiting over one week on my money Cry

Hi cornymarkus - I'm checking with support to find out why this is taking so long.

coinpr0n

hero member

Activity: 910

Merit: 1000

Quote from: cornymarkus on May 13, 2014, 06:12:27 AM

Quote from: raskul on May 13, 2014, 01:07:37 AM

nothing wrong with Kraken in my eyes. always a first class service, even in times of buggyness - things get fixed, quick sharp.

nothing is wrong with kraken?... i waiting over one week on my money Cry

IMO banks are usually the problem. For me switching to a more modern (and friendly) bank solved the deposit/withdraw time issues. Ask people in your country which bank they recommend for these type of transactions.

cornymarkus

newbie

Activity: 18

Merit: 0

Quote from: raskul on May 13, 2014, 01:07:37 AM

nothing wrong with Kraken in my eyes. always a first class service, even in times of buggyness - things get fixed, quick sharp.

nothing is wrong with kraken?... i waiting over one week on my money Cry

raskul

sr. member

Activity: 434

Merit: 250

nothing wrong with Kraken in my eyes. always a first class service, even in times of buggyness - things get fixed, quick sharp.

MusX

full member

Activity: 175

Merit: 100

Quote from: Dargo on May 12, 2014, 03:55:02 PM

Quote from: moriartybitcoin on May 12, 2014, 03:01:19 PM

Look, Kraken is an absolute JOKE.

There are literally hundreds of complaints about not being able to withdraw funds.

We created https://BitSpeculate.com as a direct competitor to Kraken. BitSpeculate enables you to trade commodities like gold and oil, cryptocurrencies, forex currencies, stocks, Bitcoin stocks like BitcoinShop and Fortress Investment Group, and hedge funds.

Trades occur instantly in and out. No verification documents required. Absolute anonymity. Withdrawals processed within a few hours.

We report NOTHING to any government agency and do not even collect your name or address. All you need is an email to use our service.

The downside? Our fees are higher than Kraken.

https://BitSpeculate.com

And there are very many complaints that your various operations are scams. Users can see for themselves by searching your username or searching bitplastic.com, bitlaunder.com, etc. Maybe not all of them are legitimate, but certainly enough to raise a huge red flag. It's also highly unprofessional to go trolling in another company's thread in a lame attempt to advertise your own services, or to present your failure to operate legally as though it's a "feature."

What a great response to such post.
2-3h downtime for I believe quite huge time already still doesn't lower your service quality comparing to the competitors.
Hope you did learn a lesson on the case.

Regarding ticket numbers in this thread, ideally you would have support timing good enough to do not force people to ask for help in that thread. This would looks even better than currently reading complains in your thread (of course I'm not talking about the moriartybitcoin post here).

medicine

hero member

Activity: 697

Merit: 501

I agree. No verification is an indicator of an illegitimate operation. Steer clear of this one if you don't want to assume unnecessary risk.
Kraken provides a great reliable service.

Evil-Knievel

legendary

Activity: 1260

Merit: 1168

This message was too old and has been purged

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: moriartybitcoin on May 12, 2014, 03:01:19 PM

Look, Kraken is an absolute JOKE.

There are literally hundreds of complaints about not being able to withdraw funds.

We created https://BitSpeculate.com as a direct competitor to Kraken. BitSpeculate enables you to trade commodities like gold and oil, cryptocurrencies, forex currencies, stocks, Bitcoin stocks like BitcoinShop and Fortress Investment Group, and hedge funds.

Trades occur instantly in and out. No verification documents required. Absolute anonymity. Withdrawals processed within a few hours.

We report NOTHING to any government agency and do not even collect your name or address. All you need is an email to use our service.

The downside? Our fees are higher than Kraken.

https://BitSpeculate.com

And there are very many complaints that your various operations are scams. Users can see for themselves by searching your username or searching bitplastic.com, bitlaunder.com, etc. Maybe not all of them are legitimate, but certainly enough to raise a huge red flag. It's also highly unprofessional to go trolling in another company's thread in a lame attempt to advertise your own services, or to present your failure to operate legally as though it's a "feature."

moriartybitcoin

hero member

Activity: 560

Merit: 500

★777Coin.com★ Fun BTC Casino!

Look, Kraken is an absolute JOKE.

There are literally hundreds of complaints about not being able to withdraw funds.

We created https://BitSpeculate.com as a direct competitor to Kraken. BitSpeculate enables you to trade commodities like gold and oil, cryptocurrencies, forex currencies, stocks, Bitcoin stocks like BitcoinShop and Fortress Investment Group, and hedge funds.

Trades occur instantly in and out. No verification documents required. Absolute anonymity. Withdrawals processed within a few hours.

We report NOTHING to any government agency and do not even collect your name or address. All you need is an email to use our service.

The downside? Our fees are higher than Kraken.

https://BitSpeculate.com

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Yunus on May 12, 2014, 11:07:36 AM

Quote from: Serpens66 on May 12, 2014, 10:15:24 AM

Last Trade 1-2 hours ago... why no one post about the error?

When you try to log in it says:

Quote

500

Application Error

An application error has occurred.

Hi everyone,

Thanks for your inquiries. We are sorry for the login problems that you have been experiencing during the last 2-3 hours. We are currently in the process of solving this issue and we hope we are going to be back online soon.

Yunus

The issue should be resolved now, so let us know if you are still having any kind of problem.

raskul

sr. member

Activity: 434

Merit: 250

ok, got logged in, but now my balances have just disappeared

EDIT: all good now. Done my trade and just waiting on my BTC

also, thanks to Dargo for the personal message.

Yunus

sr. member

Activity: 244

Merit: 250

Quote from: Serpens66 on May 12, 2014, 10:15:24 AM

Last Trade 1-2 hours ago... why no one post about the error?

When you try to log in it says:

Quote

500

Application Error

An application error has occurred.

Hi everyone,

Thanks for your inquiries. We are sorry for the login problems that you have been experiencing during the last 2-3 hours. We are currently in the process of solving this issue and we hope we are going to be back online soon.

Yunus

raskul

sr. member

Activity: 434

Merit: 250

support ticket sent;

Code:

Hi,

Thanks for contacting Kraken Support. Your request (25973) has been received.

FlyingLotus

newbie

Activity: 47

Merit: 0

So... what's happening?

raskul

sr. member

Activity: 434

Merit: 250

Quote from: Serpens66 on May 12, 2014, 10:15:24 AM

Last Trade 1-2 hours ago... why no one post about the error?

When you try to log in it says:

Quote

500

Application Error

An application error has occurred.

just in from work,

i'm also getting this error.

cornymarkus

newbie

Activity: 18

Merit: 0

Quote from: Serpens66 on May 12, 2014, 10:28:04 AM

Quote from: cornymarkus on May 12, 2014, 10:24:52 AM

my deposit is also on hold 6 days.... from support no answer!

QCBXJEN 06-05-14 11:39:24 +0200 KARSDE66XXX €700.00 On Hold

you have to post the ticket number here

Ticket: #25542

Serpens66

legendary

Activity: 2968

Merit: 1133

Quote from: cornymarkus on May 12, 2014, 10:24:52 AM

my deposit is also on hold 6 days.... from support no answer!

QCBXJEN 06-05-14 11:39:24 +0200 KARSDE66XXX €700.00 On Hold

you have to post the ticket number here

cornymarkus

newbie

Activity: 18

Merit: 0

my deposit is also on hold 6 days.... from support no answer!

QCBXJEN 06-05-14 11:39:24 +0200 KARSDE66XXX €700.00 On Hold

Serpens66

legendary

Activity: 2968

Merit: 1133

Last Trade 1-2 hours ago... why no one post about the error?

When you try to log in it says:

Quote

500

Application Error

An application error has occurred.

Moebius327

hero member

Activity: 770

Merit: 500

Quote from: Dargo on May 10, 2014, 01:20:25 PM

Quote from: Moebius327 on May 10, 2014, 03:14:26 AM

Quote from: FlensGold on May 08, 2014, 09:00:36 AM

Quote from: TSE on May 08, 2014, 08:05:55 AM

whats wrong with kraken. my deposit is on hold now for 2 days. no answers to support req. looks they re going the gox way.

Did you send two deposits with the same amount right after another? This causes delays...

My deposit is also "on hold". I have sent only one amount. This happens for the first time. Generally fidor deposits are almost instant. Still no answer to my ticket.

Will surely be using bitcoin.de next time.

Hi Moebius - If you PM me your ticket number I can take a look at it for you.

If the deposit is from a Fidor account, we've had an issue with some transfers where we only receive your Fidor username through the API. This is a problem since we have to check to make sure the name on the bank account matches the name on the Kraken account. So, we have to put those transfers on hold until we can manually check that the names match. After we check once, we then whitelist your bank account so it won't happen again even if your real name doesn't come through the API.

Well the worst part is we as customers have to pay for your mistakes. I am still waiting for my deposit and I had the intention to buy at a lower price. Thanks for offering to help. I received an answer to my ticket within 24 hours:

Quote

"I'm looking into your issue now and I'll let you know when I have more information for you."

Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 256. (Read 628889 times)