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I am now in contact with the exchange and they are saying that they never received any notification. They are also working with a lot of coins/tokens, etc and as such cannot check all chains all the time. (their words) I understand they are talking to you on your slack and I will see whether I can join there too. We are talking about a considerable amount of coins here and even though you burnt the remainder of the swap fund, there must be a slush fund to cover these kinds of eventualities. I do not want to go into my reasons for being offline on a public forum, but suffice to say the reasons were genuinely painful.
Is there a governance body we can appeal to and if consensus is giving could this be resolved? As mentioned, I will try to join the slack so if you see me there, there is not need to reply here. Will use the same handle. I truly hope we can solve this before Xmas and am sorrry for any inconvenience caused.
There are no additional slush funds, for the sake of openness, fairness and total transparency,
ALL funds were burnt in stages and publicly announced on this thread, on slack, och Twitter etc to get the message out to everyone following the progress of Monetary Unit.
Sorry to repeat what was said, but there is nothing more to do from the Monetary Unit team. If said white-labelled exchange couldn't be bothered to participate in the swaps or even upgrade their clients for the past 6-12 months, well, I fail to see how the dev team could be responsible for their lack of actions.
As such, any losses should be forwarded to the exchange and their support desks to find a resolution.
Thanks for the fast reply. I will ask the WL to communicate with you too, but surely a solution can be found. Maybe you have a development fund and they can assist. Does anything need to be translated for example and can the coins be earned back. If they install the new client will this help.
I am not trying to put any blame on anybody, as that never helps. Something was missed and we are trying to rectify in any way possible.
If you are saying that nothing is needed and nothing can be done that would be a real shame, but somewhat difficult to believe. There are a maximum of 4,000,000,000 coins and only 120M in circulation according to CoinMarketCap. I am willing to assist and i am sure the WL is willing too. Just need to find out how.